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Customer Ratings & Reviews

Your price for this item is $644.95
The comparable value price is $649.99

Customer reviews

Rating 4.5 out of 5 stars with 181 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers praise the HERO13 Black Creator Edition Action Camera for its stunning video quality and overall great performance. Users appreciate its ease of use, adequate battery life for shorter recordings, and compact size. The camera also receives positive feedback for its smooth stabilization in action shots. The only concern mentioned by some users is overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 181 reviews
  • Rated 5 out of 5 stars

    Amazing, best go pro yet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far best go pro yet. So many new options and features that ive been waiting for. Excited and cant wait to use it more

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for content creation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome package with all the necessary add ons for content creation and for a great deal instead of having to buy it all separately.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not hold up to off-roading entomology

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering this is a go pro you’d assume it could live up to high activity of people. Not at all. The cord that connects the little triop/handle to the camera has broken. I haven’t even had it for a month just about a week. Took it with me to search for apache reclues (oh my spiders!) and it broke from being put in a backpack full of plastic deli cups. Lol! How bad is that?! The connector bent. It couldn’t live up to the constant motion of me pulling it out, recoring the cool spiders I find and collect and being put back and off I run to a new spot. Its a sad excuse to be a go pro. Maybe find one that is tougher if you do anything more extreme than sitting at a desk.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Go pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, still needs some improvement Bluetooth connectivity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best one so far.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t lock up like last model love it, use it when off-roading.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed with my purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with this purchase. I bought the creator bundle package. The battery life is surprisingly shorter than expected. I bought multiple accessories. I cannot get the macro lens to attach properly so that the camera recognizes it is attached. The camera is very complicated. YouTube is flooded eith videos but no step by step videos. Recording a videonor taking a photo is easy. Understanding the best combinations of the myriad of options and what they do is crazy. I cannot get the accessory light off. This was a disappointing purchase. I'm considering returning it all, selling it all or just throwing it in the junk drawer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    really Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Good GoPro - HERO13 Creator Edition Action Camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Having Fun

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for under water use, and on the move. Easy to handle.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better for younger people

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a camera that would film videos and take pictures. This didn't meet our needs.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    don't know

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought one , it would not work with my I phone ,took it back and they gave me another one. Same problem...took it back too. Best Buy treated me very good really wanted a 13 looked up new egg and bought an 11 , it works just fine.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    faulty information

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cant really rate was told once put together with stand was still water proof unfortunatley was not camera used 1 time and will not work not more only water proof with out extension battery

    No, I would not recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 1 out of 5 stars

    Overheats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turns off after 25 min recording because it overheats

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Warning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The magnetic attachment does not securely hold the camera. Not sure if mine was the only defect, but I loved it until special, special memories...gone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality Item

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After paying a lot of money for what was supposed to be a very high quality GoPro, it's never worked as of yet . I charge the battery to 100% and it dies before I can use it. Would not recommend!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heats up in 1 hr of continuous use and goes into hibernation mode

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Low light issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its not good at low light ... Better go with Insta 360 Ace 2

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Go pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now i can make wonderful video and store the moments of my life

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GO PRO 13

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went on vacation, I was able to vlog everything! Best camera I’ve had so far

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Jefferson

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super clear pic. Works perfect for all our family and my boyfriends mechanic needs at work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    GoPro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great camera, I recommend it to everyone!!!

    I would recommend this to a friend