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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $649.99

Customer reviews

Rating 4.5 out of 5 stars with 190 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers consistently note the stunning video quality and great overall performance of the HERO13 Black Creator Edition Action Camera. Many appreciate its ease of use, acceptable battery life for shorter recordings, and compact size. However, some customers have reported overheating issues when the camera is mounted in certain environments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 190 reviews
  • Pros mentioned:
    Battery life, Video quality

    Rated 5 out of 5 stars

    ⭐ “Game-Changer for Content Creators!”

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⭐️⭐️⭐️⭐️⭐️ Review Title: Amazing Camera for Action and Everyday Use! I recently bought the GoPro Hero 13, and I absolutely love it. The video quality is incredible — super sharp, vibrant, and stable, even when I’m moving a lot. The battery life has improved compared to older models, and the touchscreen feels smooth and responsive. It’s perfect for capturing my daily adventures and improving my filming skills. The editing tools and app integration make it really easy to create professional-looking videos right from my phone. If I could improve one thing, I’d like to see slightly faster file transfers and maybe a bit more low-light performance. Other than that, it’s an awesome camera that I’d definitely recommend to anyone who wants to upgrade their content game.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Video quality

    Rated 5 out of 5 stars

    GoPro Hero 13 Creator Edition: Black

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GoPro Hero 13 Creator Edition: Black Absolutely love it! The image quality is stunning, stabilization is next-level, and the audio setup makes it perfect for content creation. Battery life holds up great for long shoots, and the whole creator kit feels premium. It’s everything I need in one package—compact, powerful, and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Video quality

    Rated 5 out of 5 stars

    Next-level action camera with incredible features

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GoPro HERO13 Creator Edition is a powerhouse for capturing adventures. The video quality is stunning — super sharp, vibrant, and smooth even in challenging conditions. The HyperSmooth stabilization makes handheld shots look professional, and the improved battery life lets me shoot longer without worry. I love the Creator Edition features that make editing and sharing content seamless, which is perfect for vloggers and content creators. The rugged design and waterproof build mean I can take it anywhere, from hiking trails to underwater dives. If you want a versatile, high-performance action camera that delivers in every way, the HERO13 Creator Edition is definitely worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Video on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible set up. Use this anywhere for hours. Very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Video quality

    Rated 4 out of 5 stars

    Go Pro Hero13 Creator Edition

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This go pro is definitely not for the average person. If you're looking to do some content creating this is the go pro for you. Although, this is highly advanced and not for beginners its still a crazy good go pro. Battery life is superior, qulaity of footage is fantastic and can choose from several different quality of pixels. This camera is so good there is so much to be said about this camera. The videos come out crisp. It is waterproof. The tri pod stand is NOT waterproof. But the stand is a awesome as well and can control the camera with that when attached. Does not come woth SD card. So many different accessories come with it for all your needs and content options. Such a beautiful camera. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Video quality

    Rated 5 out of 5 stars

    GoPro Hero 13: The Ultimate Adventure Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GoPro Hero 13 is a game-changer! Its rugged design and waterproofing remain top-tier, ensuring durability for any adventure. The new image sensor delivers stunning 8K video with incredible clarity and vibrant colors, even in low light. HyperSmooth 7.0 stabilization is simply magical, providing gimbal-like smoothness for all your dynamic footage. Battery life is boosted, and faster connectivity makes sharing effortless. This camera is an absolute must-have for capturing life's thrilling moments with unparalleled quality and ease. It's a significant leap forward for action camera enthusiasts.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Video quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was definitely one of my best purchases, the image quality is incredible and the charge lasts long enough to really record during the day, I could recommend it even if you don't use it professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Experience

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⭐ ⭐️⭐️⭐️⭐️⭐️ 5-Star Review: Outstanding Experience with the GoPro Hero 13 Black at Best Buy I recently purchased the GoPro Hero 13 Black from Best Buy, and from start to finish, the experience exceeded my expectations. As someone who values quality, performance, and reliability—especially for capturing important moments—this camera has proven to be an incredible investment. First, the customer service at Best Buy was excellent. The staff was knowledgeable, patient, and made sure I understood every feature before leaving the store. They didn’t just sell me a product—they made sure I left confident and prepared to use it. The GoPro Hero 13 Black itself is impressive. The video quality is unbelievably sharp, the stabilization is next level, and the battery life is much better than previous models I’ve used. Whether I’m recording action shots, business content, or everyday life, it delivers professional-grade footage every single time. I also appreciate how easy it is to set up, pair with my phone, and start shooting immediately. The touchscreen is smooth, the menu is simple, and even low-light shots come out clean and vibrant. Overall, this was a perfect combination of great technology and great service. Best Buy made the buying process smooth, and the GoPro Hero 13 Black has already become one of my favorite tools for capturing high-quality content. I highly recommend both the camera and purchasing it from Best Buy. If you’re looking for power, clarity, and reliability in a compact device, this is the one.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Video quality

    Rated 5 out of 5 stars

    I love my new 13 pro creator edition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery lasts longer, the sound quality is better, and the tripod is so havdy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Nice camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good pictures. Easy to use. Ready out of the box. Sales staff were vety helpful in seecting when I explained what I needed and why.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for enthusiasts of all sorts! I've used mine in and on the ocean, pool, car, family pics, and all kinds of things. Really, it is easy to use and amazing quality. This is my 3rd camera from GoPro.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Video quality

    Rated 5 out of 5 stars

    best camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything is so perfect, charge is good, video quality is next level, price is good, i really love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good Camera, Except the Bluetooth Connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera high resolution is crystal clear. However, one thing that really frustrated me is the Bluetooth connection between the camera and Volta stick. It doesn't always stay connected. This happened even after the successful pairing of the two units. Can anyone give me any suggestion what should I do? Everything else works fine, except the camera and Volta Bluetooth connection.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Good for vacations

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera works great. We did a trip to Mexico and the videos and pictures came out. Awesome definitely recommended. I know you could use your phone, but it’s better to use a camera. That way you don’t put your phone at risk.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    . Barry Powerful. And clear and easy to us outside and inside

    I would recommend this to a friend
  • Pros mentioned:
    Size, Video quality

    Rated 5 out of 5 stars

    Gopro is one of the best gamera ever i used

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is more compact and best qualit comera. Light weight and controls and settings are very easy to do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gopro, faster than life.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! Incredible amount of features crammed inside a little box! I think im in love. Easy setup, easy editing, easy to transport. Ready, set, action! Why didn't i buy one sooner? If you buy one, you will not be sorry. Life moves pretty fast but, gopro moves faster!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Christmas gift.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my fiancé. He absolutely loves this camera. We went into the store first and looked at it. Highly recommend this camera.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video crystal clear and love the camera.Easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Pro Creator Edition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is awesome and works very well with the attached tripod/selfie stick. I find it very useful to control the camera with the tripod bluetooth buttons. With the many options you have for customizing the multiple lense type, you can really get any angle or video you need. The only flaw I can think of is it has a few other accessories that I cannot figure out how to use or attach to the tripod. The directions have no section for them nor is there any video online showcasing how to use them.

    I would recommend this to a friend
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