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Customer Ratings & Reviews

Model:
CHDFB-131-MY/CHDFB-131-TH
SKU:
6594730
Clearance
$519.99
Save $130
The comparable value is $649.99

Customer reviews

Rating 4.5 out of 5 stars with 217 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers love the HERO13 Black Creator Edition Action Camera for its stunning video quality, overall great performance, and ease of use. Many appreciate its compact size and smooth stabilization, while the included accessories are also a plus. However, some customers have reported issues with the unit overheating. Battery life seems adequate for shorter uses.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 217 reviews
  • Rated 1 out of 5 stars

    GoPro 13

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not charging battery issue jus charged one time.i tried to show in many places but couldn’t find the exact place.if possible could you pls share the warranty card for the GoPro 13.so that it’s easy to fix

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overheats to mutch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is a waste of money. Membership, all the accesories, extra batteriees, it was over $1400 is not worth it, your new release is garbage by overheating in leass than 30 minutes.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not exactly what I was looking for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really working for the kind of content I like to shoot. I don’t like how the footage comes out/looks. Good for super active people and action content.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Video quality

    Rated 5 out of 5 stars

    First time camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the GoPro Hero 13 for a few weeks now, and overall, it's an impressive upgrade. The video quality is stunning—4K footage is crisp, vibrant, and smooth, even in lower light conditions. The new stabilization feature is noticeably improved, making it perfect for action shots and travel videos. I also love the touchscreen interface; it's super responsive and user-friendly. Battery life has definitely improved compared to previous models, but it could still be better, especially when shooting at higher resolutions. Also, the app can sometimes be glitchy when trying to transfer files wirelessly. Despite those minor issues, the Hero 13 is a solid action camera with fantastic performance and image quality. It’s great for content creators, adventurers, or anyone wanting to capture life on the move. Just keep a spare battery handy, and you’ll be good to go!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Video quality

    Rated 3 out of 5 stars

    Not Bad, Not Great - There is a Design Flaw!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does what it promises and the recording quality looks clean with smooth motion and clear audio, so using it felt straightforward. The Creator Edition bundle is convenient since the case, light, and other pieces arrive ready for a simple setup, and I was able to start filming quickly. The issue that forced a return was the light accessory. If you click it in backward it can still latch, but then it refuses to release because of how the catch sits. That mistake turns removal into a struggle. The best way to avoid trouble is to slow down and check the orientation before pressing it in, make a gentle test fit, and only seat it once you are sure it is aligned. When mounted correctly the rig feels sturdy and balanced, and the footage looks sharp for travel, family clips, and faster scenes. Outside of that mounting quirk the camera itself is easy to run, with responsive controls and reliable stabilization that handles walking and quick pans. Battery life is fine for short sessions and the case layout keeps the setup compact in a bag. For casual everyday recording the price feels high and I would not choose it just for basic clips on a desk or around the house. For action sports or regular outdoor filming it makes a lot more sense because the build and image quality shine once you put it on a mount and keep moving. If that is how you plan to use it, the price for the quality is good.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Video quality

    Rated 5 out of 5 stars

    ⭐ “Game-Changer for Content Creators!”

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⭐️⭐️⭐️⭐️⭐️ Review Title: Amazing Camera for Action and Everyday Use! I recently bought the GoPro Hero 13, and I absolutely love it. The video quality is incredible — super sharp, vibrant, and stable, even when I’m moving a lot. The battery life has improved compared to older models, and the touchscreen feels smooth and responsive. It’s perfect for capturing my daily adventures and improving my filming skills. The editing tools and app integration make it really easy to create professional-looking videos right from my phone. If I could improve one thing, I’d like to see slightly faster file transfers and maybe a bit more low-light performance. Other than that, it’s an awesome camera that I’d definitely recommend to anyone who wants to upgrade their content game.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Video quality

    Rated 5 out of 5 stars

    GoPro Hero 13 Creator Edition: Black

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GoPro Hero 13 Creator Edition: Black Absolutely love it! The image quality is stunning, stabilization is next-level, and the audio setup makes it perfect for content creation. Battery life holds up great for long shoots, and the whole creator kit feels premium. It’s everything I need in one package—compact, powerful, and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Video quality

    Rated 5 out of 5 stars

    Next-level action camera with incredible features

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GoPro HERO13 Creator Edition is a powerhouse for capturing adventures. The video quality is stunning — super sharp, vibrant, and smooth even in challenging conditions. The HyperSmooth stabilization makes handheld shots look professional, and the improved battery life lets me shoot longer without worry. I love the Creator Edition features that make editing and sharing content seamless, which is perfect for vloggers and content creators. The rugged design and waterproof build mean I can take it anywhere, from hiking trails to underwater dives. If you want a versatile, high-performance action camera that delivers in every way, the HERO13 Creator Edition is definitely worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Video quality

    Rated 4 out of 5 stars

    Go Pro Hero13 Creator Edition

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This go pro is definitely not for the average person. If you're looking to do some content creating this is the go pro for you. Although, this is highly advanced and not for beginners its still a crazy good go pro. Battery life is superior, qulaity of footage is fantastic and can choose from several different quality of pixels. This camera is so good there is so much to be said about this camera. The videos come out crisp. It is waterproof. The tri pod stand is NOT waterproof. But the stand is a awesome as well and can control the camera with that when attached. Does not come woth SD card. So many different accessories come with it for all your needs and content options. Such a beautiful camera. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Video quality

    Rated 5 out of 5 stars

    Go Pro Hero 13 Creator

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 out of 10 Action Camera the quality is amazing! Battery last long and the accessories are all u really need

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Video quality

    Rated 5 out of 5 stars

    GoPro Hero 13: The Ultimate Adventure Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GoPro Hero 13 is a game-changer! Its rugged design and waterproofing remain top-tier, ensuring durability for any adventure. The new image sensor delivers stunning 8K video with incredible clarity and vibrant colors, even in low light. HyperSmooth 7.0 stabilization is simply magical, providing gimbal-like smoothness for all your dynamic footage. Battery life is boosted, and faster connectivity makes sharing effortless. This camera is an absolute must-have for capturing life's thrilling moments with unparalleled quality and ease. It's a significant leap forward for action camera enthusiasts.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Video on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible set up. Use this anywhere for hours. Very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Solid go pro!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such an awesome Product! Great charge- And the stand charges as well Excellent quality. Easy to learn to use Easy to export

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Gopro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, light and easy to use. Photos and videos taken with this camera are excellent resolution and quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bloggers View

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this camera and am pleased with the wide range of additional accessories available for purchase, which enhance its functionality. However, my experience could have been better if the sales representative had informed me that I needed an SD card. When I went to buy one from another store, I discovered that it was significantly slower than expected. I believe the representative should have provided detailed information about the required specifications and assisted me in selecting the appropriate SD card to ensure optimal performance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Go Pro Creator Edition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is awesome and works very well with the attached tripod/selfie stick. I find it very useful to control the camera with the tripod bluetooth buttons. With the many options you have for customizing the multiple lense type, you can really get any angle or video you need. The only flaw I can think of is it has a few other accessories that I cannot figure out how to use or attach to the tripod. The directions have no section for them nor is there any video online showcasing how to use them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Video quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was definitely one of my best purchases, the image quality is incredible and the charge lasts long enough to really record during the day, I could recommend it even if you don't use it professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Excellent buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great especially for the money. Works well and not hard to understand and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for enthusiasts of all sorts! I've used mine in and on the ocean, pool, car, family pics, and all kinds of things. Really, it is easy to use and amazing quality. This is my 3rd camera from GoPro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Experience

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⭐ ⭐️⭐️⭐️⭐️⭐️ 5-Star Review: Outstanding Experience with the GoPro Hero 13 Black at Best Buy I recently purchased the GoPro Hero 13 Black from Best Buy, and from start to finish, the experience exceeded my expectations. As someone who values quality, performance, and reliability—especially for capturing important moments—this camera has proven to be an incredible investment. First, the customer service at Best Buy was excellent. The staff was knowledgeable, patient, and made sure I understood every feature before leaving the store. They didn’t just sell me a product—they made sure I left confident and prepared to use it. The GoPro Hero 13 Black itself is impressive. The video quality is unbelievably sharp, the stabilization is next level, and the battery life is much better than previous models I’ve used. Whether I’m recording action shots, business content, or everyday life, it delivers professional-grade footage every single time. I also appreciate how easy it is to set up, pair with my phone, and start shooting immediately. The touchscreen is smooth, the menu is simple, and even low-light shots come out clean and vibrant. Overall, this was a perfect combination of great technology and great service. Best Buy made the buying process smooth, and the GoPro Hero 13 Black has already become one of my favorite tools for capturing high-quality content. I highly recommend both the camera and purchasing it from Best Buy. If you’re looking for power, clarity, and reliability in a compact device, this is the one.

    I would recommend this to a friend