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Customer Ratings & Reviews

Model:
GoPro HERO4 Black
SKU:
8374078

Customer reviews

Rating 4.7 out of 5 stars with 2253 reviews

Rating Filter

Pros mentioned filter

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96%
would recommend
to a friend

Customers are saying

Customers highly value the HERO4 Black 4K Action Camera for its exceptional video quality, user-friendly design, and impressive 4K capabilities. Many customers rave about the camera's ability to capture stunning, high-resolution footage, while others appreciate its ease of use and the wide range of available accessories. However, some users have expressed concerns about the camera's battery life, lack of a rear screen, and tendency to overheat during extended use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 2,252 reviews
  • Rated 4 out of 5 stars

    5 Star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iPad pro, its sleek and smart. Very excited.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for a replacement of hero 3. Like the new features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked when you have offers that come in bundle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I thought this was a pretty fantastic device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I have problems with the button.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to return it and get another one. Otherwise it is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good camera. Less quality than I had expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera. Less quality than I had expected. Too expensive

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is crazy. We use everywhere for everything!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excelent camera for pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This products is the best sport camera that I have

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    problems with hardware and software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From right out of the box this hero4 black has been nothing but problematic. After several atempts of short films , less than 15 min. I cant view, edit,transfer video.only thing that works is app for phone.and that is only spoty ,sometimes it will sometimes it wont.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    We may return it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We also ordered the remote to go with the GoPro. It's very difficult to figure out how to use the GoPro with our laptop and iPad. We're planning to see if someone at a Best Buy store can teach us, otherwise we're returning it along with the acessories we purchased.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great durable camera but if your not using it for adventure activities than I would not buy it. Depending on what smartphone you may have you may be using your phone for pictures and video and you may get the same quality if not better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No preview screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In all our reading ahead of time, we neglected to notice that there is no preview screen on the back of this camera! We simply couldn't fathom initially why that would be useful, at least for people who use the camera as we do (that is walking around cities filming the sites, or hiking, etc., not in 'action' things like mountain biking, skiing, etc). We figured later that you don't need a screen when you are just attaching the camera to a bike handlbar or a surfboard or the brim of a hat since you aren't looking at the screen during the activity anyway. But that wasn't our style for using it, so we returned it immediately and got the Hero 5

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Stick with the gopro3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new gopro4 has major issues... It freezes, lags and is not ready to work on the iPhone. I already sent mine back for a freezing issue and battery issue. Save money and get the gopro black.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Low tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seems to be a very low tech device with a tiny screen hard to read, poor battery life even with extended battery, and the mounts are not flexible to be in any position.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice looking item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not say much about the item. It was returned to Best Buy unopened. It was not suitable for my needs & I just found out after it had been purchased. If you are into sports, it might be a great item to have.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Failed at 115 ft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went diving for a week in Cozumel. Bought the deeper dive housing to be safe. Worked on a few dives to 80 ft. When I came up from dive to 115 ft it had a teaspoon of water in it and was still sealed. Fail.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a great camera for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera will do great things, but as a beginner, learning all it's in and outs and downloading pictures or video is not easy!! We have lost many priceless videos, and still do not even know why!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i liked the gopro at first but after using it and realizing that it shows in a "fish eye" rounded view that could not really be changed i decided to return it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Resolution, Video quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Couldn't Be Happier

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Hero 4 Black. It's the cheapest option for 4k video on the market. I have almost all the normal accessories and have used this camera for multiple shoots. I have filmed full music videos and the resolution is really great. Being able to shoot from 480 to 4k gives you plenty of options. The ISO range is alot better than previous models. Nomatter what, low light on a go pro is difficult but if you watch some tutorials and really know how to work this camera and it's footage in post, it's a really handy camera. I absolutely, hands down, would not purchse this without the LCD screen attachment! It's an incredibly handy attachment to have. Also get extra battery packs and chargers. Shooting HD and UHD will drain that battery. I have 5 batteries for mine. Also, a little tip. If you are a student, go to the student discount deals section on the best buy page. You can generally find a discount on action cams. Also, PRICE MATCH, PRICE MATCH, PRICE MATCH! Best Buy has been nothing but great about matching the prices I have found online. So find it cheaper, take your business to Best Buy, and pick it up today.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    better than the 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better than the hero 5, but the best value is in the 4 silver. the black model will overheat in 4k mode. i returned it and got a silver model

    I would recommend this to a friend