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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5267 reviews

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98%
would recommend
to a friend

Customers are saying

Customers appreciate the HERO4 Silver HD Action Camera for its excellent video quality, user-friendly interface, and responsive touch screen. They also value its waterproof and shockproof design, which makes it suitable for various outdoor activities. However, some users have concerns about its battery life and the lack of a zoom feature. Additionally, a few customers find the price to be a bit high, but they acknowledge that the camera's features justify the cost.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 254 Showing 5,061-5,080 of 5,267 reviews
  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad image control, awkward to use, video card does not fit into camera right. Bad

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    cool camera... but battery easily discharges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i still would recommend it although i still prefer using my iphone and SLR

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice resolution but get freez when charging and making move at same time

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The resolution is great but how good is it to have a camera that will only record 5 minutes with a fully charge battery before that battery dies on you. Completely disappointed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good camera but should be priced lower

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the camera, however reading of mode and selection is poor.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I always take it with my in my trips!! Best choice ever

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very low battery life hard to see what you are taking a picture or video of and the videos and pictures look like you are in a fish tank. I would have returned the item but I wasn't able to make it in before the 30 days ended.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 1 out of 5 stars

    So far I am very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not an expert on setting camera and video equipment speeds, resolutions, etc. The default settings provide clear images. Using the standard back does not allow for great audio but using the skeleton back the audio was very good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good sports camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good sports camera for action sports and slow mo.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My camera presents irreversible problem in less than a month!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They take pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use them to record the events of our life. They are neat.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I got this camera due to all of the available accessories available for it. The camera lens is not as clear as we would have expected. I feel as if the clear casing prevents it from giving its best quality. When in plastic casing, the sound recording is not great.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    need more ad-ons features for the price.overall ok

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Best of the best when it comes to action camcorder

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little camera is the best of the best when it comes to action camcorders. I researched these quite a bit and compared GoPro to Sony's new line and it does not even match up. GoPro invented the action camcorder and has it nailed down to a science. Not only does this come with everything you need to start filming, it is easy to use and works with the iPad and iPhone apps quite well. Plus with the hundreds of harnesses and devices to hold the little device, you can switch it in and out for a variety of shots. Plus it is easy to download the videos, however the GoPro software is not the greatest and it is just as easy to use iMovie to download the videos and convert. I went with the Silver due to the fact it has the playback screen on the back and there is no need for a 4K video since the quality is already very sharp. Highly recommend!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Keeps freezing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We filmed so many videos on vacation now we're trying to watch them and each video freezes after 10 seconds.... Frustrating

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Great Action Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first GoPro camera, and I'm very pleased with this product. This is definitely a great creative outlet for those that love shooting video. The different mounts make it possible to get a wide array of shots. The camera itself is fairly easy to operate and intuitive. The LCD screen is a nice addition to see your vantage point before shooting. Download the app to have remote shooting ability. It comes in really handy when you have your camera mounted to where you can't see your screen. Overall, this is a very fun product and camera to use!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fad - Not Good Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Hero Session first and the quality was pretty bad, so I upgraded to this to see if it was a 'you get what you pay for' situation. Nope, it still looks like slightly higher qualify surveillance video footage. I wanted to do some Youtube stuff and stop motion cartoons with it... but my iPhone took better photos and video. Get a third party knockoff for $40 if you need a compact action camera. this thing is a status symbol and a fad, but not a good buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome camera for adventures

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is definitely worth the money. For such a small camera it captures everything. It's like a wide selfie. Also being able to download it straight to your phone via its own WiFi that you create and the app provides awesome features to create a memorable video of your adventures. Whether if your going on a hike, travelling, going to Disneyland, going to a family party, this camera can make it more memorable and capture everything on such a small device that can fit into your pocket and it's weatherproof: waterproof, snowproof, etc.. It's versatile and it's powerful. Pictures and videos are super clear. I believe that this camera is well worth the money. However, I recommend purchasing an extra battery because it can die fast. This would be the only con to this device. Trust me, you will enjoy this camera and not regret this purchase at all.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Durable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the GoPro. I can take it on any activity regardless of water or atmosphere. I would say that it will not replace your regular camera. I went to Hawaii and only brought my GoPro. That was a mistake. Every time I wanted to get a close up photo, I couldn't. The connection to the phone application is a nice addition. You don't have to drain your Go Pro battery to watch a video you've taken. The battery life isn't long so I'd recommend spending $20 on an extra battery.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great as long it is not above 90°. The problem with this camera whend in the water proof case it over heats and shuts off with in 12 to 15 minutes. I returned the first one thinking something was wrong with the camera and exchanged it for another Hero 4 Silver, however it did the same thing. I went to the Gopro web page and read about this issue so I returned it for a refund.

    No, I would not recommend this to a friend