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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5267 reviews

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98%
would recommend
to a friend

Customers are saying

Customers appreciate the HERO4 Silver HD Action Camera for its excellent video quality, user-friendly interface, and responsive touch screen. They also value its waterproof and shockproof design, which makes it suitable for various outdoor activities. However, some users have concerns about its battery life and the lack of a zoom feature. Additionally, a few customers find the price to be a bit high, but they acknowledge that the camera's features justify the cost.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 257 Showing 5,121-5,140 of 5,267 reviews
  • Rated 5 out of 5 stars

    Poor Customer Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to BB to purchase a Gopro. The salesperson said Gopro cameras did not take still shots. He talked me out of buying it due to the 100% wrong info on the product. When I returned to purchase it and return the other product the salesperson recommended, I was denied an offer that was posted online (case + gift card) because they were out of the case at the store. Upon speaking with the manager he shipped a case to my house, but not unless I provided my credit card number for a "minimal charge". Very strange practices.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Wonderful camera!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my Bahamas trip and was nothing but happy with this camera. Pictures and video look terrific! Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Can't Go wrong with A go pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i used it for my honeymoon last june and it was amazing. i went snorkling and scuba diving. the go pro took great video.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Until GoPro provides support I would not buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera has serious trouble playing back via the HDMI connection. Research on the GoPro website provides numerous fixes to hopefully prevent the problem. That might be great if I was at home and not on vacation and trying to watch the videos from the day. Battery life is also very poor. Video quality is great if you like to watch it on your phone or tablet. It was a disappointing day to come back from skiing with friends and children and not be able to watch any video of it. Based on the comments on the website GoPro is more worried about getting the next camera out than fixing known problems.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Product deserves A+!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality pictures and videos from this camera are amazing!! This excellent for outdoor adventures !! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Camera to use with iPhone as remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works Great in combination with iOS and app as a remote for untethered stills or video! Super easy to setup and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product, but watch for the CHOPPING SOUND!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone knows that GoPro is the standard in action cameras. I won't bore people by telling about how awesome it is--they're right! BUT, I will say that I had to have my Hero4 Silver replaced because of a manufacturing issue wherein the camera records a "chop-like" interference sound over the video while the camera's on-board wifi is on. It's a fairly well-documented issue, and Best Buy was awesome about replacing it, but something to be aware of early, nevertheless.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Incredible video

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the pictures in the dark are not that great, the video and in light pictures are excellent and outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Video quality

    Rated 5 out of 5 stars

    Great 4K Video

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my GoPro Hero4 Silver action camera! The camera features a beautiful 4K video with touch-screen controls while being very durable and easy to take anywhere! The small, compact camera has so much to offer. It has built in Wi-Fi and Bluetooth to make sharing photos and videos easy!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    WOW WHAT AN UPGRADE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such an upgrade from the original GoPro. I finally did it and purchase this and so happy I did!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased two of these and they are awesome. Had no problems learning how to operate these!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have tried other brands that have the same 'specs' but don't deliver like the original GoPro

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great camera. Love this thing. Wish I would have bought one a long time ago.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great Camera for an active lifestyle

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is indeed a great camera for an active lifestyle. It's compact, light, and simple to operate. The quality of both pictures and video are great and the software used to transfer to a phone is easy to use. I'm very happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the smaller size of this camera, much less obtrusive when worn.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't wait to fully use it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the camera because I'm going to be traveling to South america in the summer and want to be able to take video while down there. So far I have used the bluetooth to connect to my iphone 6 plus and its neat. With my purchase it came with a $50 GC which i'm using for extra attachments. I will also be using sometime before the summer when i go skydiving also.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Amazing!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video quality is ridiculous! Takes very good pictures as well!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Amazing Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GoPro 4 is amazing. Bought it for my cruise and was unbelievable the video it can take underwater. Very convenient and easy to handle. Photos are amazing as well. the wide angle lens helps capture more than expected

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful, easy to use, many applications. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    High quality, user friendly camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this camera. It's super user friendly and produces great video. Took it to Costa Rica and loved its flexibility. The battery life is a tad poor though, so I recommend extra chargers or batteries on tap.

    I would recommend this to a friend