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Customer Ratings & Reviews

Your price for this item is $200.99
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The comparable value price is $299.99

Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the HERO5 Black 4K Action Camera's superb video quality and ease of use, along with its waterproof capabilities and compact size. Positive feedback also highlights the convenient touch screen and voice control features. However, some users point to areas needing improvement, such as battery life, price, and the lack of zoom.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 5,978 reviews
  • Rated 5 out of 5 stars

    Great camera for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an off brand camera and had to return it. So happy I did. Now I purchased this Go Pro camera and I am so happy I did. Price was reduced after the holidays and I contacted Best Buy and they refunded the difference. Great place to shop!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Haulmark Enclosed 28'

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hard to use battery goes dead very fast sales person knew nothing at best buy

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But be careful what aspect ratio you use as it drains battery life real quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 Black and 4 Black and so far I like this one the best. I will say the Hero 4 Black is a great camera. Was disappointed when I found out that they changed all the housing for the 5, but after buying the Karma drone, it makes sense. A worthy upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GoPro did a great job on this one. I upgraded from an older GoPro to this one and I am thoroughly impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 4 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for a gift and it’s awesome love how you can use it underwater

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Does everything I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has great audio/video quality. The app is also helpful for remote recording.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the go pro hero five to record family videos as well as trail running videos. It definitely needed a stabilizer for the motion video. However, it's wide-angle lens allows me to stay in frame with ease. The view finder on the back is also great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but difficult to figure out at first. You have to buy several attachments to use this camera for different things. Very happy that Best Buy had a promotion going that you would get a free memory card with purchase of the GoPro! Thank you Best Buy !

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice camera but screen is small. This is a good camera for video.

    I would recommend this to a friend
  • Cons mentioned:
    Zoom

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoy using our GoPro. I wish that we could zoom in and out though.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Great camera and received a good bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    real nice camera and received a great bundle deal works great no issues so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service, great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales representative was extremely knowledgeable about GoPros and was quick to explain everything to me. I was actually buying this for a company promotional give away and I was so happy to have the help. Great gift for the person that is hard to buy for.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality and of picture. not easy to use, but get used to it with time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great the extended warranty that B.B. sells is the problem. They tell you no questions asked simple exchange if something goes wrong with product. Not as simple as they say it’s a hassle to exchange if product brakes.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    great underwater camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with the addition of filters. the quality of the videos are great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The best so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera easy to use, love the under water feature. Have used it for auto videos and snorkeling and the images are fantastic looking on my 4k TV. Due to my heavy use had to purchase a second battery but no complaints about battery life so far. Would recommend if you have an older model and want to step up to 4k or if you've been thinking about buying one this is the model to get

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is a lot slower than I expected. It takes a while for your pictures to load and sometimes I'm forced to shut off the camera completely because it freezes. Nothing like the Hero3 that I have and the battery life isn't great either.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only regret was that I did not purchase the Karma. Went back saw that I could have gotten the drone and stabilizer for 1200. Got the drone and stabilizer anyway but could have saved some money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Awesome Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's hard to set up but once you get the hang of it it's awesome! Great buy.

    I would recommend this to a friend