Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 1146 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers consistently note the excellent video quality and ease of use of the HERO5 Session 4K Action Camera. Its compact size and waterproof capabilities are also frequently praised, while some users mention limitations in battery life and the lack of a built-in screen. The camera's performance in low-light conditions also received mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,146 reviews
  • Pros mentioned:
    Ease of use, Video quality

    Rated 4 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality was very good and it was very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Motorcycle videos

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this GoPro as it has stabilization and records smooth video when mounted on my motorcycle. It captures great video and most of all operates with a single button press.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    It's alright

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life sucks!! The image quality is very good. If you can deal with a short battery life then this little GoPro will be worth it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera. This is my second GoPro and it is even better than the first. I really love the 4K quality. I am especially liking the voice activation feature on the new camera. Overall really love the camera and can't wait to take it on more adventures. Thanks again GoPro.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, but powerful. Battery doesn't last long enough

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Eye Spy

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great addition to the GoPro family of action cameras. I created a Hat Mount and use this camera. It's light weight and perfect for my hat cam videos. It uses all of the GoPro accessories which is good, because I have them all.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality, Weight

    Rated 4 out of 5 stars

    Very good quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality & very low weight. Excellent app.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a trip to Iceland and it worked good. The only thing is in the cold the battery runs low faster but I think that would be with any battery. The other con would be the night video doesn't capture a lot . I don't know if that would be with any camera though .

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Great When It Works, Terrible 90% of the Time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first received the camera, it seemed like a great purchase. It could handle 1080p90fps, or 4k30fps, both of which look great! Unfortunately, 2 days after charging it for maybe the third time, the battery was completely depleted. No life at all. Charged it up that night, unplugged in the morning, checked on it the next night, and dead again. I have all of the connections turned off (WiFi, bluetooth, voice, etc.), so it should at least be able to last 1 night in standby mode. Provided you unplug the device right before use, you should be fine. My next issue is freezing. A couple of times, I'd press the record button for the Session 5 to turn on and start recording (as it should). All it does is turn on the red LED, and nothing. No recording, nothing on screen, dead. Tried the troubleshooting steps on GoPro's site, and nothing worked. I left it alone for a couple minutes, thinking maybe it'd sort itself out, maybe force reboot itself or something, NOPE. This device just felt burning hot, like about to burn me hot. Wayyy hotter than it should ever run. There is definitely something wrong with this Session. I've browsed the GoPro forums and discovered that I'm not the only one with these issues. There is one thread with about 12 pages' worth of people complaining about these two issues, and the only thing the mods are saying are to "try a compatible MicroSD card". I'm literally using the free MicroSD included when I purchased it at Best Buy (also on their compatibility list). This isn't worth it. Buy a Hero 5 Black or other camera, like a Xiaomi Yi. Avoid this Session at all costs. I will be returning mine this week and hoping to get it swapped with a regular Hero 5 (with the difference paid by me). Way to go GoPro. First the Karma recall, now this is messed up too. Try again next year.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my son for Christmas. I'll update when when it's actually used

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great upgrade from hero4 silver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke my hero 4 silver and decided to give the session 5 a shot. I really like the form factor and the fact that it now supports 1080@60fps superview. I have no complaints with the video quality, only downside is the mic. The audio isn't as good as the hero 4 silver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera for outdoor sports

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a present, and the person love it, he uses for different type of sports.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great action camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hats off to GoPro for this Session camera. Small footprint, easy to mount in tight places, and very durable. Mine hit the ground at 70mph and filmed the whole thing, with only some minor scratches on the case to show for it. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GoPro - HERO5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for my daughter is she loves it. I also purchased the Accessories

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great but battery life is shorter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the GoPro Session 5 on its release date and the images and sound have been noticeably been improved from the GoPro Session 4. The downside is that the battery life is a bit shorter than its previous model. I carry an external battery so I give four stars but for others it might not be so convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    More than we expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quallity of the video is awsome, you can see the details clearly in the short distance but also in the background. The way you can interact with the camera and your cell phone it's so nice since you can record from it and download your videos in seconds.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Is as advertised. Happy with purchase.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I wish it had was a removable battery. The battery only lasts a little over an hour and then takes a while to recharge. It does get hot in operation (normal). These points are well known. The audio is a lot better than older GoPro cameras, but I still consider it secondary.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Amazing camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this camera and am using it for fpv quadcopter flying. Amazing quilty and it’s super durable, I purchased the Best Buy protection plan and I’m glad I did, I crashed and shattered the lens, Best Buy replaced the GoPro no questions asked

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase Go-Pro as my daughter Christmas gift. She loves to capture picture and videos. After completing my research I decided to purchase the Go-pro. By far we have used this device while mudding, riding my motorcycle, and sports games. It works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a birthday gift for my son before his vacation trip - worked great

    I would recommend this to a friend