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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.6 out of 5 stars with 4209 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the HERO7 Black 4K Waterproof Action Camera's impressive video and image quality, ease of use, and effective stabilization. Many appreciate its waterproof design and convenient size. However, some users point to shortcomings in battery life and occasional overheating issues. A few also mention that the zoom and low-light performance could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 4,209 reviews
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect for my needs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a 2nd go pro to run with my go pro 8 because it was cheaper than the 8. To me I would have bought two 7s to save money cause video quality in 1080 seems the same and much cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Video quality

    Rated 5 out of 5 stars

    Great size and quality is fantastic.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our GoPro. We use it mainly on our dive adventures, but also had great use on land. The quality of the videos and images is incredible. The size makes it very easy to carry around.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome! We love it. Such great quality. Easy to use. Took it snowboarding. All the kids took turn using it. Works so good. Very glad we bought it. Must have! Great gift for anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    GoPro hero7 black

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great action camera. I use this to record my sons hockey games. Excellent picture quality and love that you can control the camera with the app. Life of battery is a downfall though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    very good for this price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's small which makes it very portable and it has very easy controls. the touchscreen and the video-stabilization is great.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality, Waterproof

    Rated 4 out of 5 stars

    Great camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video quality is excellent. Used it for hours snorkeling and 100% waterproof. Had some issue removing the battery where the tab rips off that is to assist in the removal. You can spend a good amount of time trying to wedge it out without the tab. Otherwise excellent camera.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    GoPro Hero7-good, not always great...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works it give great video. However, there are many different problems with many different people. For example, for me, the camera, sometime, will not turn so I have to remove/replace the battery. This is a pain especially when it is in a case and mounted in a suction mount on a car windshield.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great picture quality and stabilizer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and love it. My son got this and adhered it to his motorcycle. My husband has an older model and it shows. The picture quality and ability to stabilize is great on the hero 7.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great video

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently retired my hero four and bought the hero seven black. Much easier to operate in the picture is unbelievable. If you’re thinking about upgrading your old camera go for it you won’t be disappointed .

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not bought a camera in years since we use our cell phones for that now. This little item is FANTASTIC! Voice activation makes it a breeze to begin and end capturing video, turn on/off, etc. The battery life leaves a lot to be desired, so I ordered a charger and 3 extra batteries. You will need a memory card as well, this does not come with it. So far we are enjoying it alot. Uploaded the Quik Pro app and made cute little videos to share.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Video quality

    Rated 5 out of 5 stars

    My new Hero

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to take video while on our cruise vacations. It's small compact and takes good pictures and video. Still learning how to use it and the editing tools better, but I am quite pleased with the Hero7 so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this thing! I used it for a ski trip and it caught everything! The picture and video is super clear! Super easy to use, especially with the Bluetooth app!

    I would recommend this to a friend
  • Pros mentioned:
    Stabilization, Video quality

    Rated 5 out of 5 stars

    Best Action Camera

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GoPro Hero7 action camera is awesome. The stabilizer on videos is legit, like you don't need anything else, such as Osmo Mobile. The video and picture quality is pretty good, especially the 4k ones.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great image quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely blown away by the image quality out of this little camera. Purchased for a project and it paid for itself in that one day. Great quality, super easy to use and a huge ecosystem of accessories.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Overheating

    Rated 4 out of 5 stars

    Great camera, short battery life

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The footage looks great and with the right SD card it can record for hours, but the battery life is very short (about 50 mins) and has over heated and shut down more than a couple times. I purchased a portable battery pack and a new breathable mount and it has helped.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 4 out of 5 stars

    Easy to setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you put the battery in correctly. It can be a pain to remove it if improperly inserted. The booklet is non descriptive and only has pictures. The camera it self walks the user through setup. Once programmed the picture quality is great. The ease of use is also simple.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Hero 7

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be the best action camera by far. I place this camera anywhere and hasn’t disappoint besides the battery drain. Luckily, batteries are cheap.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    the basic truth

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this for 3 years everyday recording my motorcycle rides. I never put a "how to split lanes" movie out like I intended but I do have some great footage of it as it happens and all the wonderful but dangerous things you have to be ready for. It is a great way to capture action for sure. You can go pro and do all sorts of creative things I suppose but I just basically capture what I see as I go no problem. There are time when I have to stop and restart if I pause and start as it freezes but hey for the way I treat it and where it goes I am surprised it still works .... this is my second one,.,

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Great Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this GoPro for my boyfriend for his graduation gift. And he was very excited about it and we used it and it takes great pictures/videos. The only thing is that when we put the battery inside the GoPro, the actual hatch itself wouldn't seal completely. It had a bit of it that would stick up. We looked up on the Internet if this had happened with a lot of the HERO7 Black GoPros and it turns out it had. We went back to Best Buy and asked the customer service rep who pointed us in the direction of the appropriate personnel. However, when we asked, the employee just said, "Oh yeah that happens, but it should be totally fine for underwater use." I wasn't entirely convinced, but when I asked if we should exchange it, the employee just answered by saying it's no use because they're all like that. It just made me concerned that I spent all this money on something that can't even close a hatch correctly. He hasn't used it underwater yet, but we're a bit afraid to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great GoPro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second GoPro and the technology has become even better than before. Easy to use, fantastic picture/sound and transferring content is a breeze. Highly recommend this camera for a serous adeventurer.

    I would recommend this to a friend