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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.6 out of 5 stars with 4209 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the HERO7 Black 4K Waterproof Action Camera's impressive video and image quality, ease of use, and effective stabilization. Many appreciate its waterproof design and convenient size. However, some users point to shortcomings in battery life and occasional overheating issues. A few also mention that the zoom and low-light performance could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 202 Showing 4,021-4,040 of 4,209 reviews
  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little confused with this camera. I turned it on before riding my atv and it only recorded 7:35 videos at a time. Not sure what the issue is.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 2 out of 5 stars

    Not as good as my old one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my old go pro much better. Took this on an African safari and was disappointed. Keeps over heating with very little use

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not that what I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 5 days of using it started to hang. I keep on turning it off but it didnt work at all. You must need to open the case and remove the battery and turn it on again.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life, Overheating

    Rated 1 out of 5 stars

    Avoid purchasing this device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievably horrible device, overheating, freezing, battery drains without any usage

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Perfect for recording ball games

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs a device to record softball games. Only issue is if in the Sun and its hot it will shut down. Recording was simple and connected easily to my iphone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money. Command feature has never once worked, most of the buttons need more than average force to work & honestly it was an extreme waste of money. Technology isn’t anywhere close to where it claims to be. Better off getting a waterproof case for your phone haha

    No, I would not recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 2 out of 5 stars

    Not good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I film Outdoors on the boat using loop record so I had overheating issues right off the bat

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    FREEZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of them and unfortunately one kept freezing. I ended up returning them. Giving 3 stars for the one that did work but even that froze a couple times.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No slow mo?

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This go pro works well but, unless I just haven't seen it, it doesn't have a slow motion feature. Bummed considering how expensive it was.

    I would recommend this to a friend
  • Cons mentioned:
    Zoom

    Rated 1 out of 5 stars

    No zoom under water

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Hero 7 Black takes great video. But as a device to take snorkeling, it is incredibly disappointing that under water there is no way to zoom. It’s kind of hard to get fish, a stingray, or a shark to swim up close. Lots of waterproof cameras can zoom. How did they leave that off their features?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Neat device but quirky

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has it quirks. Gets confused sometimes. A fun toy but not something I would rely on to get that once in a lifetime shot.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 1 out of 5 stars

    Worst camera ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant believe no one tell the true about this camera. Overheats after 10 minutes of recording, and then freeze up. GoPro blames everything but the camera. about ti return this product for second time.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I was expecting a lot from this GO-PRO HERO 7 and I didn’t care spending almost $700.00 dollars on this thing but at the end I got very,very disappointed and the reason why was cuz it overheated and it won’t record so I had to wait for the camera to cool down to use it again but after 4,5 minutes it will do the same so I returned it back..Garbage !!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Audio issue

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GoPro has had audio issues since i have bought. I have a youtube channel and it is not very reliable for what i do.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Many problems

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Throughout my vacation I lost half of the videos. Later some of the video is not comparable with windows software on my computer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    HDMI out not working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera but the HDMI out will not work for me. Wanted to use it as a webcam but am not able to.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Go pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good camera until it messes up and water gets in it I’ve been thru like 4/5 of these.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Vid Quality, Slow Upload Speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I picked up the Hero7 Black last night at my local Best Buy. I was very excited to use this Gopro for an upcoming trip I have to San Gabriel. However, after getting everything set up, and shooting a couple small videos around my apartment...I am very disappointed. For starters, the video quality is extremely poor for such a high end device. At first I thought it was something on my part, but no. The quality is fuzzy and looks like I am recording on an iPhone 3. Next, the GoPro cloud feature/function seems like a good idea in theory, but really, it is shot out. My small 1 minute videos take forever to even auto upload to the cloud. While larger videos sometimes just don't upload at all. I am very disappointed with this purchase and will be returning when I arrive back in Denver. This is no fault of BestBuy of course, and maybe I should've went with a newer model GP...but either way, I will be investing in a camera that has better quality and a more seamless upload experience.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    GoPro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my teenage son. Used at Busch Gardens. Film quantity is okay. Not the best.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Camera footage okay

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased open box. Camera freezes and cut off. Not worth the listed price.

    No, I would not recommend this to a friend