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Customer reviews

Rating 4.4 out of 5 stars with 2126 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers love the HERO7 White HD Waterproof Action Camera's video quality and ease of use, frequently praising its waterproof capabilities and compact size. Positive feedback also highlights the camera's price and features. However, some users experienced issues with battery life and charging, while others found the instructions insufficient or the lack of an included SD card inconvenient.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,119 reviews
  • Rated 3 out of 5 stars

    Not what expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not that easy to work and not worth the price

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to buy this item. But I shouldn't of, it doesn't work. The battery won't charge since day one. When I finally was going to start using it, it froze . It's been frozen for a week now.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Crap save your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst GoPro ever I never returned a GoPro before but this was a must can’t change batterie no hdmi port no usb C port/ other then this Camer GoPro is bomb

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    jumpy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has less functions then the hero 5, mine at least either had a glitch that didn't allow me to change to linear, or just didn't have the function which sucks for like 75% of the shots I wanted to get.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    worthless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent $200 but it's barely worth $40. Images, especially the video, is blurry and not clear. Counted on this gopro for my once in a lifetime trip to Hawaii and now my pictures are horrible. I should have just used my phone and saved my money.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    GoPro - HERO7 White HD stops charging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the GoPro Hero7 twice, then stops charging. Best Buy can not accept the return 20 days after purchase, replacement neither. I noticed never works properly. Don't buy this GoPro Hero7.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My issue with this product is when it's in the video record mode. the viewer go dark, which makes it hard to frame your shot. I do not recommend the GoPro Hero7 for this reason alone

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Don't buy this one!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low quality picture even in great lighting. Doesn't have a removable battery compartment. So you constantly have to charge this thing. Returning mine as soon as possible.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a trip. After 2 photos it died and wouldn't recharge. Ruined any plans of under water photography or hi def videos...highly disappointed

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not been impressed with this Go Pro, it has deleted footage randomly about three times now, it does seem to hold an alright charge init. All in all I am not impressed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't Work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got to the beach in Puerto Rico, turned it on and the LCD screen did not work. I could see the menu options but could there was no image coming through the lens of the camera. As you can imagine this had a very negative impact on my trip. I bumped into other GoPro owners at the beach, in the airport and restaurants, etc and several of them complained about the 7 model and said that prior models were more reliable. I returned the camera once I got back to the states for a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Utter Waste of Time & Money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took 3 hours to setup and function correctly because of it freezing up. Reformatted SD card as recommended by various blogs just to get it to work. Took it on vacation to record the coral reefs in Aruba. Got it into the water and it crashed within 2 minutes. Could never get it to turn on again so returned everything to Best Buy to only get store credit. I was able to salvage a handful of short video clips pre-snorkeling off of the card. Utter waste of time, money and no video of the coral reefs.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Freezes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as expensive as these things are i didn't expect it to freeze on me. Also apparently the interchangeable battery is only on the go pro hero Black

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Don't buy!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product doesn't charge. Haven't been able to use it since I bought it. Can't charge it to update firmware or anything.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    GoPro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are not very happy with the go pro. It constantly freezes and we were unaware that the battery was not removable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Supposed to be waterproof... NOT!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to film while snorkeling, ziplining, riding dune buggies, and ATV's on a family cruise. First day at he beach, we put it in the water to take one picture. It immediately filled up with water and that was it. No pics, films, or anything on our family vacation, and it was my adult kids first cruise, a promise that took me years to be able to fulfill! Thanks GoPro! Read later this is a common problem. Shouldn't be advertised as waterproof!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not waterproof as claimed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camera because it claimed to be waterproof and I was headed to Hawaii and wanted to record some snorkeling and o her water activities. The first time I used it it filled with water after about 10 minutes of use while snorkeling at water surface level. I’ll be returning it and hoping they give me a refund.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Won[t make this mistake again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed to find that this camera won't work with the GoPro remote. Basically useless in a multi-camera sync setup. Should have purchased the 'black' version.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Worst camera !

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not hold a charge! Do not buy this version of a Go Pro

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage! Battery charges up to 30%, nothing more! If 0 stars is possible - I give 0!

    No, I would not recommend this to a friend