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Customer reviews

Rating 4.4 out of 5 stars with 2126 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers love the HERO7 White HD Waterproof Action Camera's video quality and ease of use, frequently praising its waterproof capabilities and compact size. Positive feedback also highlights the camera's price and features. However, some users experienced issues with battery life and charging, while others found the instructions insufficient or the lack of an included SD card inconvenient.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 2,119 reviews
  • Rated 2 out of 5 stars

    never got a chance to use

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the one i got was dead on arrival. didnt work had to send back

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Water beware

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed to work really well out of box. Water damaged it very easily. Not happy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Okay not that fancy.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good its very slow to transfer images and quality is not that great.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mehh

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unsure how I feel about this. 2 months in it started to freeze up

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Frustrating for SCUBA purposes

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For Scuba.. i did not like this product - i tried it with an underwater gear that is adaptable to further depths at 50feet.. and this camera acted up as I was looking at reef sharks to take a video... it also hanged up on me for so long even when i use a charger or a USB cord.. during my Indoensia Bali trip.. it was very frustrating.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Did not purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not purchase went with better quality cam that was the same price

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Wouldnt recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor battery life with no way of using spare batteries

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not shutting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just use it in a little while and it doesn’t shut off anymore.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    GoPro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was ok. The video quality was not very good. My phone takes better video.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Go for the 6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced for the functionality and quality compared to the 6

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    multiple problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera tends to overheat in 4K in a short period, I purchased it to use the overlays for speed, elevation, and distance travelled. It only has the speed as a gauge. The final problem is that it's not Droid friendly but works smooth for apple. I upgraded to this model because the standard was inferior. I wouldn't recommend this model either.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the video is so bad。The quality of gopro's pictures looks terrible

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price, doesn't have mich features and basically the bottom line of gopros

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently still on vacation, had barely 2 hours in use and water got into my camera, rendering it now useless. I have the extended warranty and hope when i return i can easily get it replaced. But action shoots from my vacation did not happen. Extremely disappointed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It had a lot of glitches

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best quality photos and it would freeze on day 1!!! I had to return it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Okay for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera quality of the photography is bad and the video is fisheyed

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not at all worth the 200 dollar price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tested it out and the video quality wasn’t what I was expecting.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The return policy on this item is unacceptable. The fact that it was never used, or turned on and could not be returned 3 days after its 2 week return policy (which is ridiculous) will be the reason I will spend my money elsewhere.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Freezing display

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    disappointed how a well known brand name allows this camera to sell. The display kept freezing on me with no working buttons and had to wait until battery to die out to recharge. Turn back on for use to then to freeze again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this would be better than my hero 5 but I was mistaken. This one does not have all the nice features as my hero 5 does. Plus on top of that every so often when I try to take a quick shot it reboots for no reason.

    No, I would not recommend this to a friend