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Customer reviews

Rating 4.4 out of 5 stars with 2126 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers love the HERO7 White HD Waterproof Action Camera's video quality and ease of use, frequently praising its waterproof capabilities and compact size. Positive feedback also highlights the camera's price and features. However, some users experienced issues with battery life and charging, while others found the instructions insufficient or the lack of an included SD card inconvenient.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 2,119 reviews
  • Rated 1 out of 5 stars

    It does not film in 60fps and it's in 720p

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't suggest this camera to save yourself 300.00 it's not worth it I bought it use and hopes that I didn't have to spend the money on the black. But this cuts the cake of more than bad. Specs on it and the app where you can only change the settings on your phone is a bit horrible.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible resolution I would recommend the silver or the 4k

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not at all good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not at all good... it's not even convienient...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Waterproof

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really disappointed with this camera. After 2 weeks of using water was insidencamera and all functions on display were useless. Camera freeze and blacing. Now I cant return and I have useless thing. Don't buy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camara is bad only 1080 for 199.00 dollar don’t buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Quality is horrible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera quality is definitely not 4k... even in the settings on the camera it doesn't go up to 4k, it goes up to 1440p.. you can't change the video settings to make it look better.. the quality is like a bad phone from 2010.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hard to use

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not for a child!!!!!!!!!!!!!!!!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Found so many issues with and mine will not work b

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very old model want to return it does not work The GoPro support recommendations are to get newer model fast Need help paid extra for warranty want upgraded to Better model that will work with refund fast

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quailty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My stepson got a hold of my card An open box hero7 GoPro to be the Next tic what star I did not he did it I tried to set it up with him The touch screen does not work Never buy an open box from BestBuy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Freezes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took this to Europe and Africa and it froze and was useless. The woman told me To get the 128 card. I’m not sure if it was too large to hold the card which caused the freeze but I’m going back to the store to discuss. I’m highly disappointed!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Glitches at the worst times

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this camera for my trip to Fiji, (stupidly) didn’t use it until I got there and found out it has horrible glitches where it freezes for hours until I plug it into charge (despite being fully charged). Other than the glitches it’s great.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Was not waterproof...

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took snorkeling in Mexico, camera was in less than 1 foot of water and within 5 minutes it glitched out and shut down. Would not restart and had water damage. Store refunded it with no trouble but I would not recommend taking in or near the water

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DJI Is Better

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned 4 different GoPro action cameras and returned them all. They overheat and screens burn and they don’t work well underwater… it’s just a lot. Go with a DJI Osmo Action Cam.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality, Waterproof
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Extreme Action Camera

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second GoPro product, and as with the first I was extremely impressed. As an extreme action camera, the most important aspect is that it can stand up to getting wet. The video quality is stunning due to the high-quality sensor that creates high resolution, colorful pictures and video. High resolution video takes up a massive amount of space so a high capacity, high speed memory card is a must. Included are several accessories.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Biggest piece of crap ever! Used it two times because My hero 3 worked more efficiently. Just tried to use it and it won’t even turn on. $220 down the drain. Watched a bunch of videos that don’t fix the problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Will not recommend this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lacking good documentation. Not easy to set up. Tech support is a call center in India and not very knowledgeable on the product. Too expensive for what it is. There are better products for less money. Will not recommend it to anyone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this to take with me to Orlando for my birthday and took it out the box to charge and it froze and would not start or do anything. Dont waste your money on it at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Went through two of these...no dice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my daughter and had to return it twice as neither unit worked right. I don't know if its because its the cheaper version, but I am not sure I will be buying another one. Went with a different camera altogether.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for our family trip to Maui. We took it in the ocean ONE time and it got water inside it. There's no way to get it out. Never used the camera again. I returned it two days after we got back home.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera kept freezing since the first day I purchase and was not allowed to take pics or videos during my vacation.

    No, I would not recommend this to a friend