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Customer reviews

Rating 4.4 out of 5 stars with 2126 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers love the HERO7 White HD Waterproof Action Camera's video quality and ease of use, frequently praising its waterproof capabilities and compact size. Positive feedback also highlights the camera's price and features. However, some users experienced issues with battery life and charging, while others found the instructions insufficient or the lack of an included SD card inconvenient.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 2,119 reviews
  • Rated 1 out of 5 stars

    Don’t buy for a secondary camera

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to record some videos as a secondary camera. The video quality was horrible and overall it was definitely not worth paying the price as expensive as this camera was.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Г

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Voice control does not work and there is no synchronization with the phone. I tried everything, nothing helps. Did reset, reboot and reconfigure, nothing helped

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally Worst of money This product is horrible and it’s doesn’t work out So I went to the store to return it back They said contact to GoPro company

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never worked

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter was never able to get it to worked, I figured it was user error until I used it and nope never worked so slow didn’t record over 2 seconds before freezing I do not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    go Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we purchased this for our trip at the Bahamas and it did NOT work at all. it kept freezing. we went down the water slide 4 times to hopefully catch a good picture but it was not successful

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Did not work good underwater, kept filming in fast mode. A day later camera just stopped working. Returned it and got my money back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the worst, they do not give rewards points for any of their high priced items such as Apple Products. This go pro is of poor quality too.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not water proof in a pool 5 feet deep

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera failed first time in a pool of less than 5 feet deep .. returned for a full refund

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy that one I buy one for my boy friend Every minute freeze and stop working for no reason It is the worest

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad camara

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera freezes and lasts several days in return to normal the power buttons do not react .. Definitely bad choice made to lose my vacations

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it was not an open box item this cam was not functioning before it was use underwater. It will not turn an again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst crap I’ve ever bought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work always licks up cant even turn it off with the app !!! Piece of crap !!! Never gunna go to Best Buy again !!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gopro is a popular brand but this camera actually had less features than a $50 Action camera. you are paying for the brand name.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overheats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return because it overheats... was recording my daughters softball game it overheated twice.. had to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Take back next day not offer anything new hero 5 is better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad of the box , choppy video

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No , go with the black version or cosmo dji . That’s what I end up with more bang for the buck.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as gift for my son. Got it at a good price, but it does not work. He's followed all the instructions exactly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No summary

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned but don’t know why I need forty one characters to submit review is this enough, hmmm hmm hmmm

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not for youtube

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took it back to the store the pic quality on it is not good for my youtube channel

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a remarkably bad product in so many ways. How is this popular?

    No, I would not recommend this to a friend