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Customer reviews

Rating 4.4 out of 5 stars with 2126 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers love the HERO7 White HD Waterproof Action Camera's video quality and ease of use, frequently praising its waterproof capabilities and compact size. Positive feedback also highlights the camera's price and features. However, some users experienced issues with battery life and charging, while others found the instructions insufficient or the lack of an included SD card inconvenient.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 2,119 reviews
  • Rated 1 out of 5 stars

    not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    videos don't play, pictures are distorted, and it switches mode on its own when your underwater.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work. Memory card kept reformatting didn’t get any footage!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke when I took it in the water

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a waist of money. Broke right when I took it in the water. I WANT A REFUND!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful product...so difficult to use.picture quality is not good. No directions. App is horrible

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Eh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get a better quality camera. Pics look like a potato took them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Freezes not very Handy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your hands aren’t free good luck managing the button freezes whenever exiting water

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Camera never worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opened the box and the camera never worked Talked to tech support. Did help. Complete fail

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommend this camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is freezing all the time I’m not recommend fir anybody

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    nothing to it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not at all what i thought it was had to get the black the next day and return this

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nonsense product it’s hanging by itself Fish eye if I zoom any object Terrible

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    GoPro hero

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst camera I have have owned it doesn’t work like they say it does

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Black

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the black with removable batteries and GPS with better run time between shots

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Failed After one time in water.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was completely sealed, and failed after one use in water.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor image quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good enough picture quality. Would rather pay more for the black.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not record

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attempted to continuous record and I stopped. Ok for pictures

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera wouldn’t turn on Had to return it ASAP bad

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    YEP, it's a GoPro

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best at on the go recording. Stable footage; smooth 60fps video, well worth it. Battery life is good, not great. Best used outdoors, as indoor footage does not appear to be as bright. You will need to get good lighting for indoor footage.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Go Pro

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been working great for years now, Go Pro is a fun camera to use especially when you use it with accessories. No issues so far after a few years of use. I don’t upgrade every gen but make sure to get extra batteries if you use it a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality, Waterproof

    Rated 5 out of 5 stars

    The Perfect Product To Bring On An Adventure!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I recently returned from my spring break trip to Aruba. And let me tell you, I am sooooooo happy I brought my GoPro along with me! This product is so amazing at capturing the moments you want remember forever. The clarity in the videos are amazing!! And of course the waterproof feature is a plus. I literally took my GoPro everywhere with me and it will be going on EVERY trip from now on! Best Buy College Crew members receive products to write honest, unbiased reviews. Reviewers have been provided products free of charge and may have received nominal compensation.

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 5 out of 5 stars

    Great find

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still use till this day shot so many action shots underwater and hiking

    I would recommend this to a friend