Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 2126 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers love the HERO7 White HD Waterproof Action Camera's video quality and ease of use, frequently praising its waterproof capabilities and compact size. Positive feedback also highlights the camera's price and features. However, some users experienced issues with battery life and charging, while others found the instructions insufficient or the lack of an included SD card inconvenient.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 2,119 reviews
  • Rated 4 out of 5 stars

    Go Pro

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my husband. Had some difficulties with the technology, but were able to get phone help which was good. Not always as easy to use as some cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 2 out of 5 stars

    Not what I expected

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is good but the reliability is not. This camera disconnects and shuts off without a moments notice. There has probably been two times out of the month that I have used it where it did not stop filming or disconnect from my phone without me knowing. Very frustrating. It is also not compatible with an external mic. Do yourself a favor and spend a few extra bucks for the 7 black.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Disappointing Camera

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Camera does not have a replaceable battery. It over heats constantly making it useless during the overheating period.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son got this for selling a lot of popcorn in scouting. He used a lot for still pictures and it is really easy to use. He is only 10. Haven't had a chance to do much video yet. Easy to use camera for a beginner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like the action and sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good when you're outside and have an active life. We enjoy the pictures from skiing trip and just the family doing things.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought it for son

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He really like its. Its a very sturdy product however had to return it to get the gopro8. Although not much different, he does not use all the feature on the 8.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First trip it fell off my motorcycle and was run over by a car, full tire right over the top. To my surprise it barely had a scratch and works perfect. Champ! Second trip rafting down the CO River. Champ!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    YOUTUBE

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera can be hard to use. The little buttons are difficult to press. The quality of the video in low light is grainy. Hard to tell if videos are in high def.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When getting the go pro I researched the different capabilities and sound specs. I wanted a great device to record everyday explorations and even have a device to record at home videos. What I didn’t realize on this particular go pro model is that it only has wide view lense. It curved on the edges and looked weird on doorways and ceilings.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Operating system a little confusing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter found the operating system a little awkward to use. Shes gonna give it a little more time. I think it will work out for her with a little practice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Features and amazing 360

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazingly more advanced then I have energy.. makes ginormous files if you time lapse all day....and it has battery to do so... And you can stop and look around in the file....very cool...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You tube and vacations

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this hero very much it hasn’t very easy settings and the build quality is great. Combined with other accessories it makes a great buy for holidays and even your a you tuber starter.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NOT waterproof, Best Buy doesn't accept returns

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Six days ago I bought this camera at a Best Buy store. I took it home and played with it long enough to get the sd card formatted and figure out the controls. I happily took it to the beach to test it out.. and the camera stopped working almost immediately. No big deal, right? I thought I'd just take it back to BB, but NO. They said they don't accept returns that have water damage. Please note the title of this product is "Waterproof Action Camera" .. I'm highly disappointed in Best Buy, I've wasted so much time on this now. I think that my case might not be that common for these cameras because I see a lot people using them happily, and FWIW I think maybe GoPro support might help me out here... but Best Buy certainly didn't. Buyer beware, I wouldn't purchase this here.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son, I found it very easy to setup. The camera paired to his phone and the app without a problem. Before we knew it he was filming and loving his new camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent camera for all activities

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my boyfriend as a gift and he absolutely loves it. He uses it often especially when he and his best friend go out fishing. I'm so glad I bought this for him and the accessory kit is awesome as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fool proof and resistant to damage

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many in our family are taking turn using it and it has been dropped on the floor and into water -- yet it continues to take excellent pictures. We have bought a second camera as my daughter is away at college in Arizona.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Use it all the time

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little camera. Use it all the time. Remember not to use 4K if you are planning and repaying on older non-4K-capable equipment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still getting a hang

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting a hang of it. I do like that it connects to your phone. Still got a lot of playing around to do with then i get back on here and put another post

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for capturing everything around you

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera , it’s a real wide field of view and shoots perfect looking photos and video. Only wide view and no 4K 60fps only 4k 30fps

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 2 out of 5 stars

    Glitches

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This might be a good camera for beginners, and has a decent quality picture and battery life, but glitches too easily. I’ve only had it two weeks now and when I try to watch videos I’ve recorded the camera freezes for days. Won’t charge or anything. Best Buy wouldn’t exchange it on the 16th day of purchase. Out $200!

    No, I would not recommend this to a friend