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Customer reviews

Rating 4.4 out of 5 stars with 2126 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers love the HERO7 White HD Waterproof Action Camera's video quality and ease of use, frequently praising its waterproof capabilities and compact size. Positive feedback also highlights the camera's price and features. However, some users experienced issues with battery life and charging, while others found the instructions insufficient or the lack of an included SD card inconvenient.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,119 reviews
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Absolute junk!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing froze up on me with in the first 10 minutes of use. Could not get it to work after that. Would not even power down. Didn't really matter because it drained the battery in less than 20 minutes of run time. Do not buy this product!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It hangs but other than that it’s fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It hangs when I view media. I just reset when it happens. Other than that it’s ok.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t live up to expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not satisfied with the quality of the video. The picture is not as clear as my iPhone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    This device keep freezing

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont like the product since it keeps freezing ever since I bought it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    who is doing this?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i mean, all people who carry guns should wear these at all times.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Waited a long time to be disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera totally failed on me numerous times. Missed some awesome photo ops! It just locked up with the screen on. Couldn't take a photo, video or even turn it off. After the battery finally ran out it re-set itself and I got another chance to use it. Got a few great photos in between a number of additional lockup episodes.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Did not work well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product froze several times, I’m guess firmware updates. I brought this for my daughter, she would try to edit videos and the screen size would change... Stay away if you’re not a technical person that can figure out the workarounds....

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was ok but not for me yet. I’m still figuring out which one is best.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's hard to navigate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had a rough time trying to upload the pictures and videos to my laptop.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wouldn’t recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera isn’t bad but mine had some problems. I would turn the camera on and the display would be upside down . And it froze on me right before I returned it . And you can’t remove the battery on this version so I couldn’t do anything about it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Do not buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too glitchy. I often have to reboot it because of it constantly freezing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fair price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New models are much better than the old ones......

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It amazing it has hd ,great to use in waterand great for action

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A bit disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a tendency of freezing if I use longer that 15 min

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Would upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe mine was defective but definitely not waterproof. Died on me the 2nd day on my trip water was getting into the lens and fogging it up as well. After the second use did not want to turn on anymore. I would just spend the extra money on the upgraded one

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Batter is junk.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camera last summer and have used it maybe 6 times now and the battery is junk. It will only turn on when plugged in and will not hold a charge. Will be returning for exchange.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for beginner to see if they like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for beginners to see if they want to pursue it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    best buy did not explain features well. returned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not work with remote controller or floaty does work

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    doesnt work very well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery didn't last very long. 4 Days into using this product, the screen started to show some green lines on the screen. Would not recommend this product

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the 7 black for the removable battery.

    No, I would not recommend this to a friend