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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1540 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the outstanding video quality and ease of use of the HERO8 Black 4K Waterproof Action Camera. Many appreciate its effective stabilization and compact size, while some users point out that the battery life could be improved. Other less frequent concerns include the lack of a removable lens and the camera's price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,540 reviews
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Works great!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is great. However, I prefer the black 7!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scratch

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does exactly what I wanted it for. Purchased with accessories like water goggles and helmet attachments increase the flexibility and uses. By itself it is limited in use. not really better than a phone though certainly more rugged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gopro hero8

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gopro i've owned. Does exactly as i ask Only issue is they moved the charging port to a dofferent location. so charging and recording at the same time is hard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a great little camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the title suggests, this is a great little camera, that does a lot. It’s an action cam, so you can take it on your adventures, can also be used as a web cam for hi-res streaming. It’s very versatile for a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first GoPro camera and so far I really like it. I have been using it with my dogs and have gotten some really great dog-related perspectives. I could not beat the price as it was on sale. I'm a latecomer to the party but I am glad I finally took the plunge.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Disappointing product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this GoPro specifically for 25 year anniversary trip to Hawaii. Used it for the night time Manta Ray dive in Kona. I tested it but never used it until the trip a couple of weeks ago. Bought a waterproof housing for it since the dive was over 30 feet. As soon as I got in the water, I started recording for about 5 minutes until we got to the bottom. I shut it off until I saw a manta ray (about 10 min). Tried to turn it on and it wouldn't go on. I knew it was fully charged because I charged it the night before. When I got back to hotel room, I took it out of the housing and the camera was completely dry. I tried to turn it on and it came on right away and battery life was at 72%. I charged it again and brought it to our luau. I used it off and on for about 20 minutes total. When it was time for the luau fire show, the GoPro would not turn back on. Very disappointing. It will be my only trip to Hawaii and I missed out on once in a lifetime footage. Needless to say, I will never buy another GoPro again. I would have given this 0 stars if I could.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired with the GoPro app, this camera does it all. I used the camera to video a deep well (about 18’ down) and was able to see everything from my phone using the app. It did great in low light conditions and the video stabilization is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this works well. It hasn't been too tested yet as the purpose was for a study abroad opportunity (that has been postponed). Overall, works well for the minimal use it's had at this point. You'll need accessories when you purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid camera with nice features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build quality seems very good. When compared to the Hero9 I couldn't find many reasons to go with the 9 over the 8, and given the price difference, this one seemed to make the most sense. No regrets with that decision so far.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Hero 8 Black

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Main issue for losing a star is Battery life. Also you can not interchange and/or replace the lens housing if it get scratched. Personally do not find it easy to get images or movies off device and onto the computer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well. The only complaint was that when in the water, sometimes it wouldn’t turn back on and I had to pop out the battery and put it back in for it to work again. This wasn’t easy while trying to keep the internals dry while staying afloat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Upgrade from the 7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Hero 7 and purchased the Hero 8 for an extra camera. I like the Hero 8 with some of the newer features that the 7 doesn't have. It seems the battery life is slightly better for what that's worth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GoPro for all needs is worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our family vacation and by far it has come in handy! Its convenience is out of this world with the use of the extender we are now able to take selfies without asking strangers to use our phones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GoPro Hero 8

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I have been using this to capture video of my duck hunting mostly in the first person aspect. The only downfall is the low light video. If they could find a way to capture better low light video, I would give this action cam a 5 star rating.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Terrible product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve purchased GoPro before but this one kept freezing and would not respond. I could not get any support or talk to anyone about what to do as far as trouble shooting because of the coronavirus times of course. After I exchange this for another one it would not charge pass 13% and it completely died eventually and won’t keep a charge. I have a new SD card on there which should work according to their website and also the charging Connection is according to what they recommend. Its very frustrating to pay so much and then have to go back and forth to get this product to do what it’s supposed to do. No luck so far after spending money on this and accessories. I’m taking this back to the store and trying a 3rd one or get a refund. The Best Buy location has been pleasant so far but I’ll update on how it goes when I talk to them about the about another issue with GoPro.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Everyone should have one!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I adore this camera:. I've been a fan of gopro since back when they released the hero session. This one outdoes every aspect of its predecessors. I need another 5 and I'll use these as surveillance cams.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much fun

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was so excited, used it on my motorcycle to make my first video, was so much fun editing it and posting on line. Great gift for anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera for Adventuring

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Just have to tune it in the settings to get the quality you’re looking for. It’s small, light, and easy to use. Remember to get an sd card when you buy it, otherwise you won’t be able to take pictures or record.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Door doesn’t stay sealed closed

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The side door to the battery doesn’t stay closed and I’m afraid to use it in the rain or under water. It won’t let me edit the videos in the computer. So for it hasn’t been useful at all.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to record my daughters softball games. The Best Buy manager told me I could record one game but would have to switch the battery between games. For that reason I bought an extra battery. Bad news is that the battery lasts at most no more than half the game and that’s it. Had I known this I would have went with a MEVO camera instead.

    No, I would not recommend this to a friend