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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.7 out of 5 stars with 1551 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the HERO8 Black 4k Waterproof's video quality, ease of use, and stabilization features. Many also appreciate the included accessories and the camera's compact size. However, some users point to limitations in battery life and the non-replaceable lens as drawbacks. Concerns were also raised regarding the camera's tendency to overheat during extended use and the limited memory capacity in the bundle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 1,551 reviews
  • Rated 3 out of 5 stars

    Nice camera but screen failed

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera but unfortunately the display screen quit working

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Water resistant

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good underwater when I’m diving or snorkeling.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Connectivity Issues

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connectivity issues have plagued me with this particular GoPro.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera for action not what I thought it was I returned

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Way to exspensive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To much money for what it is I don’t care for any of their cameras

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gopro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good camera but it is not really user friendly

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vid stabilization on this model is phenomenal.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work with gopro app, will not connect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well however am unable to connect to gopro app which is essential for control while skiing etc. Have worked with gopro support 3 times. they claim to have escalated and promised a call back from a senior engineer. So far no call back. Will be returning in a day or so.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Gopro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not that great, it wasn’t that user friendly to link to my phone. The picture quality was okay. My personal opinion it is. Dry over priced for what it is

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Would not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good for indoor use. Battery dies way too quickly. I wouldn’t recommend to any of my friends or family.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    GoPro NEEDS TO FIX THIS!!!!!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned the last 5 GoPro's and mounting has never been an issue. I get it, they wanted to get rid of the plastic housing but the cheap recessed mount is a horrible option. The recessed part is a good idea but very poor execution. With a little precision GoPro could have gotten this right but until they fix it there's no way to mount it with out it wobbling. It just makes the camera feel cheap which is the opposite of what it really is. I'll change my review when GoPro fixes this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed, frustrated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took it swimming. It was placed on the deck, a splash/wave knocked it over and it cracked the back screen. You would think that a camera made for extreme sports would be more durable. If it couldn’t take being tipped over, I couldn’t recommend taking it on any activity. Then what is its use? I have a DSLR that has taken more abuse

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It’s more about the Best Buy policy.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say much about the cam because I didn’t use it yet. I bought it to ski dive, but they didn’t allow we use it. I took over two weeks to return it (usually we have 30 days to return or exchange any purchase) and they didn’t let me return it or even took the cam and gave a credit. Now I am stuck with something I won’t use, since I bought it exclusive to the ski diving event.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    picky and buggy anyway

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs specific sd card but yet still overheats so I returned it. Hopefully next version won't overheat

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Screen Broke first time in cold water stream

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you have insurance because the first time I used it underwater here in Pennsylvania in a Creek near my house the rear screen shattered. I bought it on Black Friday and tried to return it or exchange it and they would not take it back just 15 days later. Get the Go Pro Plus. Best Buy never offered me there warranty at the time because they were so busy on Black Friday.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Be sure to look at the camera before buying.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in such a rush to pick this gift up and get it wrapped, so when my son got home, he would have a surprise gift for his birthday. Well, when he opened the gift and took the GoPro out of the package, the camera lens was broken. Luckily, I was able to swap out this GoPro! The new one is fantastic!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the folding fingers are not sturdy, anyway still good

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not waterproof

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water damage for less than a year. Never believe in "waterproof." ALWAYS have a case on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overheats when attacked to the windshield.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overheats when used in the car. Shuts off and I had to have it replaced under warranty. New one does the same thing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not want a head camera, I wanted something to attach to a tripod. To make training films for the church and CCD classes ( children).

    No, I would not recommend this to a friend