Customer Ratings & Reviews

Unfortunately, I loss my Hero 9 without really using it that much. It was on sale for 199 dollars. But the few times that I used it, it was astounding. Image quality is amazing, crisp and crystal clear. I was so impressed by the Hero 9, I ended up replacing it with a Hero 12. If you have a Hero 9, no need to get the Hero 12, unfortunately, during the brief time that I have it and unfortunately loss it, I was so impressed by the Hero 9, I ended up buying the Hero 12.

Its a great camera great picture and video but it might overheat and turn off on u so u have to check on it and make sure its recording

Upgraded from a Hero3. Fantastic videos and color. Easy to setup and use. Haven't done any streaming with it yet. Highly recommend for anyone to buy it. Can't wait to use it this summer for biking, hiking and water sports.

I bought this for a family vacation in Hawaii. It takes seriously beautiful pictures. Better than my phone. I loved how rugged it is and how it went from underwater to above seamlessly. So buy extra batteries for it!

This has been a great camera so far. I have had several GoPro cameras over the years and this new one is great. I have it mounted on my bike when I go for long rides...great video quality and easy to use with the GoPro app...

My daughter loves using this for documentation for classes and for professional development. Easy to use. Great camera

My first ever GoPro i love the front screen on it, i did buy the charger pack with batteries because i run through the battery so quick

Camera was good till I added a media mod. Big mistake, made the camera run so hot it would shut down in 10 minutes or less. Took it back off, reset all my settings reformatted 3 different high quality cards GoPro recommissioned and now it will not record half of the stuff I try to record. It still shuts off on its own and still gets crazy hot. I’ll be returning both and upgrading to a GoPro 11. The mods allow for no heat disposition and therefore messes them up IMO. The cams are built tough enough they don’t need a media mod and I wish I’d realized that sooner. Not worth it, steer clear!

Picture quality was simply amazing. Operation of use was easy as can be. I highly recommend this product for any family looking for the best way to capture family live events

This GoPro is great for everything I use it for like fishing and snowboarding for getting great action shots and that front screen come in handy when using selfie stick to get a face shot while riding

Great 4k video and at 60fps i get that smooth slow motion at 4k . I like it because it versatile and small and it easy to carry. I really enjoy it though the only downside is the battery life is very shot

Very simple to use and a phenomenally flexible camera for recording a litany of activities. Video is so smooth that a traditional gimbal becomes obsolete. Can’t wait to use this when travel comes back in the coming years!

great product, took it for our trip and the battery life is absolutely amazing,picks up sound really well and doesnt sound terrible underwater. A little tricky trying to download the videos after onto our phones but still so much better and love how compact and travel friendly it is

Got this for my husband’s birthday, he loves it and it’s in his daily use with his Miata. Very nice picture, clear and easy to use.

User friendly and easy setup. Perfect for almost any photography moment. The front facingscreen awesome

the price is most def worth it !!! does so many things and the newer menu system makes it way easier !!! and unless you're diving, its so easy to just jump in the water without a clumsy waterproof case !!! my fav yet

Great camera, both screens is a huge perk , love the photo quality , expected the video quality to be better , but have yet to mess with the setting. Right out the box though taking videos are still good. I’m sure if I found the right settings for the video I would have rated it a 5 stars!

Excellent image and video quality. The stabilization is very good the horizon leveling is a very good feature I only have one issue with it it’s a bit heavy for Fpv drones

Video is high quality and stable, a bit disappointed in the battery life (didn't last much more than an hour in the cold for skiing)...sound like this is somewhat expected and thus I'll have to get a backup battery if I want to use for an extended ski day

It’s an amazing camera from a hardware pov. Features are solid. Even with the overdue July 2021 FW update the menus and touch screen are sluggish. It overheats recording for long periods. And GoPro is determined to nickel and dime everyone left and right. The Free GoPro app to download videos to your phone from the camera can’t do anything except cut the video length. Any other editing including just slowing it down or speeding it up is “advanced” and you won’t be able to save your video like that unless you pay a subscription to unlock the features of the app….which aren’t remotely worth paying for. You can’t use an external mic without paying more. You can’t use an external mic without losing water proof seal unless you lay even more yet again, because the wired mic adapter required the battery tray to be open. There is Not even a QR code or even a URL in the user manual or quick start guide that tells you the name of the App needed to set up your camera. It just says “Download GoPro App”. Guess what. There is no “GoPro App”. The official app is called “Quik”. You won’t find that anywhere unless you search Google to find the name of the app. There’s tons of apps with GoPro in the name, but none of them are the official GoPro app and none are made by them. Desktop software: same problem, the Quik app for desktop is useless for editing unless you pay a subscription at which point it’s features are crazy inadequate. You have to pay for a Seperate piece of software to truly unlock the maximum GoPro image stabilization. It’s called ReelSteady and comes in two forms, a standalone PC version Called ReelSteady Go, for $99 or a ReelSteady Adobe AfterEffects Plugin that costs $400. That’s not a typo. It’s insanity. They should own this market forever, but as it stands nobody will have any brand loyalty as they haven’t earned it, so I’m looking forward to the next DJI Osmo Action, as right now the 3 year old Osmo Action competes or beats the Hero 9 in most every way.