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Customer Ratings & Reviews

Model:
CHDHX-901-XX/CHDHX-901-TH
SKU:
6427120
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Customer reviews

Rating 4.6 out of 5 stars with 2862 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the HERO9 Black 5K and 20 MP Streaming Action Camera favorably for its video quality and ease of use, with many praising the image clarity and user-friendly design. The camera's stabilization and front screen also receive positive feedback. However, some users express concerns about the battery life and occasional overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,862 reviews
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Hero 9 black

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great camera great picture and video but it might overheat and turn off on u so u have to check on it and make sure its recording

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Hero9 makes me look like a Hero

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy employee helped with the decision after I answered quest About how i would be using the product. I do guided fishing trips and the quality of of the footage plus the water proof feature keeps my mind at easy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    GoPro great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves using this for documentation for classes and for professional development. Easy to use. Great camera

    I would recommend this to a friend
  • Pros mentioned:
    Front screen, Video quality

    Rated 5 out of 5 stars

    best one yet!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BUY THIS ONE! I bought this one along with the Max and let me tell you save your money if you plan on getting the max. better pictures, video and audio, great on battery life! front screen make it a breeze to record yourself

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Makes camera almost unusable because of added heat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera was good till I added a media mod. Big mistake, made the camera run so hot it would shut down in 10 minutes or less. Took it back off, reset all my settings reformatted 3 different high quality cards GoPro recommissioned and now it will not record half of the stuff I try to record. It still shuts off on its own and still gets crazy hot. I’ll be returning both and upgrading to a GoPro 11. The mods allow for no heat disposition and therefore messes them up IMO. The cams are built tough enough they don’t need a media mod and I wish I’d realized that sooner. Not worth it, steer clear!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Front screen, Video quality

    Rated 4 out of 5 stars

    Incrementally sorta better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incrementally better in almost every way. Came from the 7+black, the only things I will knock it on, no hdmi out?! Ofcourse you can buy an add on item, which has a good amount of functionality, but taking away functions are not my favorite thing. But for lining up the shot I really like the front screen addition.

    I would recommend this to a friend
  • Pros mentioned:
    Front screen
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first ever GoPro i love the front screen on it, i did buy the charger pack with batteries because i run through the battery so quick

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Fantastic Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Hero3. Fantastic videos and color. Easy to setup and use. Haven't done any streaming with it yet. Highly recommend for anyone to buy it. Can't wait to use it this summer for biking, hiking and water sports.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great photos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a family vacation in Hawaii. It takes seriously beautiful pictures. Better than my phone. I loved how rugged it is and how it went from underwater to above seamlessly. So buy extra batteries for it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Hero9 Black

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great camera so far. I have had several GoPro cameras over the years and this new one is great. I have it mounted on my bike when I go for long rides...great video quality and easy to use with the GoPro app...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Front screen

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly and easy setup. Perfect for almost any photography moment. The front facingscreen awesome

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    The best, hands down.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality was simply amazing. Operation of use was easy as can be. I highly recommend this product for any family looking for the best way to capture family live events

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    In the sun

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my husband’s birthday, he loves it and it’s in his daily use with his Miata. Very nice picture, clear and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4k video and at 60fps i get that smooth slow motion at 4k . I like it because it versatile and small and it easy to carry. I really enjoy it though the only downside is the battery life is very shot

    I would recommend this to a friend
  • Pros mentioned:
    Stabilization, Video quality

    Rated 4 out of 5 stars

    Little heavy but quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent image and video quality. The stabilization is very good the horizon leveling is a very good feature I only have one issue with it it’s a bit heavy for Fpv drones

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great evolution of an already great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to use and a phenomenally flexible camera for recording a litany of activities. Video is so smooth that a traditional gimbal becomes obsolete. Can’t wait to use this when travel comes back in the coming years!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design! Very easy to use. Low profile; Good quality camera!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the price is most def worth it !!! does so many things and the newer menu system makes it way easier !!! and unless you're diving, its so easy to just jump in the water without a clumsy waterproof case !!! my fav yet

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5k is incredibly crisp. Fully waterproof without a case-we took it to a waterpark and it didn't miss a beat

    I would recommend this to a friend
  • Pros mentioned:
    Front screen, Video quality

    Rated 4 out of 5 stars

    Great camera!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, both screens is a huge perk , love the photo quality , expected the video quality to be better , but have yet to mess with the setting. Right out the box though taking videos are still good. I’m sure if I found the right settings for the video I would have rated it a 5 stars!

    I would recommend this to a friend