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Customer Ratings & Reviews

Model:
CHDHX-901-XX/CHDHX-901-TH
SKU:
6427120
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Customer reviews

Rating 4.6 out of 5 stars with 2862 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the HERO9 Black 5K and 20 MP Streaming Action Camera favorably for its video quality and ease of use, with many praising the image clarity and user-friendly design. The camera's stabilization and front screen also receive positive feedback. However, some users express concerns about the battery life and occasional overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,862 reviews
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Love this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality video and audio and easy to use. Quick set up and does not take long to get started filming your hobbies with high quality resolution. Would recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for everything!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great item! My boyfriend and I were looking for something that he can use while riding his dirt bike. I like it cuz I know it will keep him safe and it’s awesome that you can use it in so many ways! He was able to easily figure out the app for downloading and watching the videos made. He can securely attach it to his helmet and easily remove it after a ride! I’m excited to use it on other adventures as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great condition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item looks great and works well! Smoothe videos and easy to learn

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera Great Value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its my first action camera and it is very good for what it does. This camera is a powerful tool for capturing your adventures with stunning detail and versatility. The standout feature of the Hero 9 Black is undoubtedly its 5K video recording capability. The resolution is mind-blowing, delivering ultra-sharp and incredibly detailed footage. Whether you're filming extreme sports, scenic landscapes, or family moments, the results are nothing short of impressive. The HyperSmooth 3.0 stabilization technology further elevates your footage, ensuring it remains buttery smooth, even during the most intense activities. This feature is a game-changer for action enthusiasts who demand top-tier video quality. The camera's 20-megapixel photo capability is equally remarkable, allowing for stunning still shots and excellent low-light performance. The SuperPhoto and HDR modes help you capture vibrant and detailed images in challenging lighting conditions. The front-facing color display is a brilliant addition for vloggers and selfie enthusiasts. It makes framing your shots and checking your recording status a breeze. The larger rear touchscreen is also user-friendly and responsive. The Hero 9 Black's modular design, with removable lens cover and compatibility with GoPro's Max Lens Mod and Media Mod, offers endless possibilities for customization and expansion. Whether you need an ultra-wide lens or enhanced audio capabilities, this camera has you covered.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Doesn't hand the Dark to well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do love this camera. In normal or well lit areas this camera was amazing. The various ranges of View were well used. I took this to Disneyworld and wore it on a number of rides and it was a champ. The only issue I have with this camera is the lack of Low Light adjustment. In Low Light it did not adjust. Even when using the Auto Light Adjust I was not able to get good video.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    HERO 9 is So far the best GoPro camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first GoPro was (and still is) the HERO 6, however, the HERO 9 is superior ...and it should be. I am not too crazy about the front screen because I do not blog. The camera is bulkier and heavier than the HERO 6, but that is the price you pay for a bigger sensor and a bigger battery. However, the picture quality is much better, Video and still pictures alike. Also, you have quite a few more options. But keep in mind that some of the equipment you use with the older model is not compatible anymore, For example, the battery size is different and the waterproof camera case also. But in my opinion, it is absolutely worth it to step up to this model.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing, camera, excellent quality, so easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Awesome action camera

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use for an upcoming vacation and it works great! The video quality is great, and it's very steady when you're moving. I especially love using it underwater. The app to setup on your phone wasn't the easiest to setup, but I finally figured it out. If you are going to use it regularly, I highly recommend getting their subscription service where you can store unlimited video/pictures on their cloud. 4k and 8k video will eat up your storage in a hurry.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    GoPro 9 camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this camera. The video quality is incredible and it is very easy to use. The voice commands works well too. I am very impressed by the 9! It is a definite buy.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    GoPro Hero 9

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from my GoPro Hero 3, which I stopped using because of the battery life. The battery life on the GoPro Hero 9 is a little better but the quality is way better than the Hero 3. Glad I finally upgraded and can’t wait to start recording.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Video quality

    Rated 5 out of 5 stars

    Quality of images

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality of the images , the way you can hold with the extra tools is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    DJI Action 2 vs Hero9

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as camera and value for the price, this camera outperforms in video image quality as compared to DJI Action2. However, the reason I returned this is due to the application of the camera. I own a DJI FPV, and this product is well known for interfering with GPS on the drone. Plus, it weighs 100 grams more. Like anything, all cameras have their purposes, and thus I give this a 5-star base on value and 5k video image.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Software

    Rated 3 out of 5 stars

    Great video, horrible software

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality video, very poor software and overall usability. I expected so much more from GoPro out of the box, but it has been riddled with bugs. I gave it 3 stars instead of 2 because they do seem to be releasing regular updates in an attempt to fix as many bugs as possible, but it's still nowhere near a production worth product in my opinion. Most of the time, I can't get videos off the device without physically taking the memory card out and using another reader. I paid a premium for the auto-upload of media to the cloud, but that doesn't work either. Very frustrated. I bought this to make it easier to produce regular, high quality videos, but it's much easier to just use my iPhone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    A worthy upgrade or first action camera purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera especially if you are upgrading from a HERO 7 or older. If you are thinking about upgrading from the HERO 8 you get the removable lens and the front monitor. As always, the video quality is top-notch and worth the price alone considering that's the reason you probably purchased a GoPro. Consider picking up a SNAP Mount for this camera. They work with any GoPro but I have only tested the mount with my HEREO 9. Next to the MAX lens, this is the best GoPro 9 accessory you can buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Gopro 9

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's my first go pro camera and I was a bit confused when I first tried using it but is overthinking it. Easy to use, great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great buy- will only buy GoPro from now on!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this GoPro hero 9! Bought it for my 9 year old son and it will last him a long time! Great picture quality and ease of use. Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Video quality

    Rated 5 out of 5 stars

    Great little camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is great for all types of scenarios. Love the fact that it is small and not bulky. The picture quality is crystal clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Waterproof Camera! Love the screen!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great rugged camera and camcorder. I think people forget that GoPro cameras are cameras too and not just for video so it is awesome to use anywhere you go or where you would not want to lose or damage your phone in my opinion. Being I am stuck in my home office, it was pretty cool to know I can use the GoPro as a webcam too which I need to try out. Overall, I love the front color screen so I can see what I am doing, the hindsight feature is pretty neat and will save me some battery life by not needing to record everything. The bigger battery is another great update from the HERO7 and HERO8 cameras I have used in the past. I still need to play around with some of the other upgrades/features but I am really happy with the purchase. There are a lot of things I still need to try out, but I like having all sorts of options and modes to test. Love the case and no plastic too, good move and mother earth thanks you.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Gopro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had Gopro's before, i think it was a 3. Gave it to my son when he started riding motorcycles. This one is the same, but better. I use this on my rides at 2 in the morning and the quality even with very little to no light is amazing. Camera picks up everything in detail. The only thing I don't like is the split files. It wont stop recording, but it breaks down the recordings into timed files, same as the old one. No big deal, if you're used to it. Also, the ability to change the lenses out is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great Camera!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Camera, love it! Easy to use and makes a great cam for motovlogging

    I would recommend this to a friend