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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1544 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are positive about the GoPro Remote's ease of use, convenience, and compatibility with various accessories. They appreciate the waterproof design, video quality, and the inclusion of a wrist strap for added security. However, customers are negative about the battery life, connectivity issues, and the relatively high price of the remote. Some users have also experienced problems with the screen freezing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,544 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great accessory for the GoPro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GoPro Smart Remote is a great product, I highly recommend it. It is easier to connect the camera to the remote rather than to your cellphone. You only have to synchronize the remote with the camera once, and it will recognize it on future connections.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Smart Remote!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart remote is very easy to use and is great if you want to be hands free. I fell in love with my smart remote after the first use. It fits on your wrist like a watch. Excellent buy for the money!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good camera!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good camera takes awesome pictures and videos!! It could be a great camera if you didn't have to reset it every time you changed the battery or turned it off!! The settings should be sticky and stay where you want them until you decide to change them!!! If they were I would have given 5 stars!! A better battery would be nice to!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using the remote,it allows me to keep the focus on what I'm taping,and use the remote to start recording,take pics,and time lapses...Very handy !

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely satisfied with the GoPro Action Camera. Great pics, wonderful angle, crystal clear, etc... Works excellent under water, exposure is to the "T"......

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote and is convenient, not a long charge.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    GoPro Smart Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Smart Remote is a must-have accessory for the GoPro camera when you aren’t able to hold the camera such as when riding a bike. I mount my Smart Remote to the bike’s handlebar, near my hands, to easily control my Hero5 camera which is mounted under the seat or handlebar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go pro Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the go pro as a gift. I researched it and it has met all my expectations and more. It meets all my needs and is very well made. Looking forward to many years of service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a gopro remote to match my go pro camera and it's a awesome customer support respond to my issue and got replacement in no time over all I'm satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my GoPro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my GoPro. It was the best investment I have made an what I need to use it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good cameras for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality has issue with overheating also connecting to my iPhone 6 Plus s

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Remote is not good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked sometimes, after a month it wouldn't charge up. Had trouble syncing up. Look into the brand new 2021 remote for the Hero9/8 on the gopro site. It works. Picture is of the new improved remote.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Range, Waterproof
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote works great for standalone shots from afar as well as activating the camera when mounted for action shots. The remote is mountable and waterproof so you don't have to worry about using it in any condition. It also activates multiple cameras at the same time. The only shortfall is that if you have the camera and remote paired, but in the standby mode, they will continue to drain. That's a known shortfall of the camera though, so it's not like the remote is dying faster than the camera. I didn't have a problem with the battery so long as when I was done shooting for the day, that I turned off wireless connections on the camera. Definitely the best remote though for the gopro, and it's an official accessory vs some knock off.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Waterproof
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Pricey option, but it just works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only have a single GoPro Hero 5, so no complex multi-cam setup. Pairing was fast and easy. I haven’t used it yet, but it was purchased to remote control the GPH5 when mounted on the tower on my boat. This way driver doesn’t have to go hit the button. I like that it is rechargeable, waterproof and allows full control of settings. I could use the app, but WiFi sucks the battery on the GPH5 and the phone isn’t as waterproof or rugged. Also, this can be used by the person behind the boat to easily tag highlights to make it easier to find the cool spots in the clip later. Looking forward to putting it to use.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Remote control
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Remote for GoPro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both the REMO and this remote. The Smart Wifi Remote is the best overall, though the REMO has its own strengths. Connecting initially can be a pain, so be patient. Once you get past that process, however, its pretty solid. Multiple (certain Gopro) cameras can be connected to this remote and controlled at the same time, but not individually controlled. The settings button only works for the more modern cameras (maybe Hero 4 on up). The range is adequate. The control is super responsive, and the screen tells you everything you need to know as if the camera was in your hand. This is the greatest strength of this remote. It feels like an extension of the GoPro, rather than be its own thing. The REMO is not as responsive, and tells you virtually nothing about the camera other than that it is or is not actually recording via a red light. It feels like a separate gadget that mostly works with the GoPro. If there is a con, its the battery life and battery charging cable. The charging cable is some weird, proprietary monstrosity. Hope it never breaks. The battery life is not super great. Its enough for a couple of Hero batteries worth of action, but not much more. Something like this should have more like 5-6 hours of battery life, IMO. Also, if you put it to bed with a fully charged battery, the battery seems to discharge itself rather quickly over time when you are not using it. This means you must always make sure to fully charge it prior to your outing. The REMO battery, by comparrison, lasts much longer and does not discharge itself like this when its not being used. Overall, this is the best remote for the GoPro's. It is a bit pricey, but its worth the money if you want to get more serious about your video productions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    GO Get this camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great about this GOPRO. Top of the line till the next one is out. Only complaint is needs to have a longer battery life. I have 3 battery's for it and never fails it will die in the middle of a ride. Have to stop and change battery's. Other than that, it is easy to use. Software is easy to use after some learning curve. All in all i would get it again. If you want a GoPro. Get this model if you can afford it. 4K is cool. I use it on the 1080P now mainly as the battery is really small for 4K. But it looks great. Great low light too. I now have this in my car even for all driving just in case it records an accident or im in one. hope not. Enjoy.

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good- But be aware of bluetooth pairing issue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Smart remote design is excellent. Waterproof & easy to use. Cons: 1. Uses more battery power 2. Bluetooth pairing is lost if Gopro camera power is turned off! You have to resetup every time. I feel that the Gopro should have had the ability to store bluetooth pairing info like most devices usually do. Was scrambling to start up camera when I did not know this initially.

    I would recommend this to a friend
  • Pros mentioned:
    Range
    Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Awesome remote - good range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this so as to be able to control the camera while it is mounted to a Quad Copter. Very hard to mess with the camera with 4 main rotors spinning or could spin. Good range and works perfectly. Unlike the iPad controlling it, this remote connects as soon as I turn it on, providing the camera is set up correctly. The iPad requires to connect the WiFi first, then run the program - all time consuming - Warning - Do Not Loose the charging cable - it is special to the unit and you can not just plug in a usb cable to it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Price

    Rated 3 out of 5 stars

    makes life a little easier but not a need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A LITTLE pricey for what it gives you. yes it's nice to be able to control the camera to take selfies or when i have it mounted on my bike/helmet but thats it. battery only last about 3 hours. it says waterproof well it is sort of, it can be submerged in water up to 10 feet but it will NOT work under water. it uses a radio signal and that signal does not travel thru water. so its great to hang out at the pool or beach. the other con to this remote is along with the short battery it has a problem with the battery while charging. somehow it searches for a signal while charging sometimes so you finally take it out to use it is dead. BIG PROBLEM. i have been super upset you don't now how many times i have taken it out and have been unable to use it. in short i think it is great idea the remote itself needs some work especially at that price point.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Easy to set up and easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my gopro hero 4 silver. its easy to use and to set up, i dont need to pull out my phone just to used my app. the only problem battery wont last long.

    I would recommend this to a friend
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