Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$349.99

Customer reviews

Rating 4.6 out of 5 stars with 410 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the XR ADVANCE Lightweight Electric Scooter for its speed, portability, and battery life. Many appreciate the build quality, operating range, and lightweight design. However, some customers have expressed concerns regarding the brakes, hill performance, cruise control, and display.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 410 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    GREAT STARTER SCOOTER

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great starter scooter! I got 2 one for my 14 yr old and the other for my husband and it’s been a blast! Going up hill it only goes 12.5 mph but down hill and regular riding it goes the full 15mph and that’s fast enough for us!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BAD PURCHASE!!!! BEWARE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this gotrax through Amazon while using my AfterPay app purchasing... For those who have not done this, it's an installment plan credit payment situation... they gave me an order number through afterpay for my various payments.. Upon receiving my gotrax, I IMMEDIATELY noticed that the scooter did NOT perform as advertised. It stated it went 15 mph, it never cleared 5. People on regular bicycles were passing me on a straightaway while riding on the sidewalk. It stated the battery life would last hours for up to 12 to 15 miles. My battery almost died after 3 miles. Going on a incline of ANY kind also drains the battery very fast. Finally, the tire Randomly went flat, even though I'm only 135 pounds and only rode on sidewalks with no rough terrain in my area... I reached out to Gotrax for assistance. They would NOT answer the number they provided. And only would reply by email, automated responses as first repeating themselves, and then finally a response stating they weren't required to help me fix the tire.... that's it. The tire. Did NOT respond to anything I sent about how the gotrax didn't perform as advertised and how I would like to have it checked out. Didn't even mention it. After 6 emails back and forth, nothing... ALSO, it's worth noting that they want an Amazon order number, and refused to acknowledge the AfterPay order number that I w as given, even though I ordered through Afterpay..... $485 WASTED!!!! IVE ONLY HAD THIS GOTRAX ONE MONTH. LITERALLY..... DO NOT TRUST THIS COMPANY. THEY WILL GIVE YOU THE RUN AROUND IF THEY CAN

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great for daily city work travel.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Hubby rides it back and forth to work daily. It has been 3 months now on city streets with no issues. He says he gets good speed on it and is comfortable maneuvering in and out of traffic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electric scooter

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty amazing on the road. Honestly a good purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scooter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem we had was that the battery would not hold a charge. But Best buy was really good at fixing the problem

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    extreme location

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    device works great, lats a long time and survives the phoenix heat well

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great scooter

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, runs fast and goes well on hills. Max speed is 15mph

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    best scooter.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the qcooter. my daughter enjoys riding it everyday. fast easy to store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotrax scooter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Electric scooter.If you don’t have car,A scooter will be the perfect ride.First time riding one,I am satisfied with every ride.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Scooter review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Well made and works great for my daughter is college. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth ride.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how smooth the tires are over cracks and bumps doesn’t feel like I’m going to fly out like other solid tire scooters.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my sons 9th birthday. It was easy to assemble and holds charge. Smoth ride.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ride for while in college.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it served it’s purpose while in college. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Fast scooter

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scooter goes pretty fast for how small it is! I will say that my hook fell off pretty quickly but other than that, it’s pretty good!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    daily commute scooter

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice scooter, goes about 15 mph. Wish it could hold a charge a little longer though.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Scooter

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Great ride and reasonable pricing Must buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Scooter

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my kid, she loves it. Struggles under the weight of a full grown adult but overall a good value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOTRAX SCOOTERS

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Christmas gifts for the grandchildren I bought 2 easy to put together only about 30 minutes each best buy ever

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Highly recommend!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun! Kids love them. Speed is perfect, fast enough but not out of control. Brakes work very well and the set up was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for our son and loves this. He is constantly using it and goes a great distance

    I would recommend this to a friend