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Customer Ratings & Reviews

Your price for this item is $399.99
The comparable value price is $549.99

Customer reviews

Rating 4.5 out of 5 stars with 172 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the XR PRO Commuting Electric Scooter for its impressive speed, good battery life, and notable build quality. The scooter also offers convenient folding capabilities and cruise control. However, some customers have concerns regarding the scooter's weight capacity and brake performance. Additionally, a few users mentioned issues with the operating range and uphill performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 172 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Electric Scooter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter enjoys the scooter. Works great and easy to ride. The charge lasts a long time. Very smooth to operate and very safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOTRAX PRO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scooter, my teenager and husband love it!! Is very safe and easy to handle!! I really recommend to everybody.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Review GoTrax

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this GoTrax!! We drive around downtown every time.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids love it. I will probably buy another one because they don’t want to share it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase. It’s fast enough for what I need. Fast charging. I recommend for the price. Nothing fancy gets you from A to B.

    I would recommend this to a friend
  • Cons mentioned:
    Uphill performance, Weight

    Rated 1 out of 5 stars

    Scooters are garbage not worth money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage tire went flat after a day, diesnt go up hill without you helping it it very heavy bulky. Horrible customer serivce and warranty is limited! Not worth $400.00 i fèel ripped off. Gotrax is garbage!! Best put better find a better scooter pay little more than tjis cheap garbage

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and cheaper option, i have been use for 5 months, any problems, everything is good

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    AWESOME

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this scooter, goes 18MPH so it’s a pretty good speed to cruise around your neighborhood! 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scooter was awesome very safe.I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    GOTRAX XR PRO

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best escooter I’ve rode. Beats like scooters because of size and speed. Battery def last as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Build quality
    Cons mentioned:
    Brakes, Weight
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Industrial scooter with commuter chops.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GoTrax - Xr PRO Commuting Electric Scooter Summary: Industrial scooter with commuter chops. Pros: * Industrial look offers a pronounced get-to-work aesthetic. * Control. The accelerator works super well and offers better control than other brands that offer increments of speed. * Breaks. The brakes are equally responsive and provide the stopping power you need; but be careful at high speeds! * Head and tail lamps. The lamps look inadequate while looking at it head on and close by. But at distance, they are easily visible and provide the safety of visibility. * Battery. Though I've only owned this unit for a few days, it provides power and the range I need for a mild commute 2 miles away. * Enclosure/frame. The entire unit feels substantial and well built. While I don't want to test damaging the unit, I bet it can take a beating. * No frills. We have another scooter that we use for recreation. It didn't feel safe for long distances, and it felt like it was designed for children even if it wasn't marketed as such. Maybe it was the flashing gimmicky LEDs everywhere, or the wimpy frame. --This GoTrax XR has a very sleek and professional look.-- Cons: * Weight. Given the substantial nature of the product in terms of batter and build quality, it is hard to imagine the unit weighing much less. However, if you're going to have to lug this on/off a bus or train, or carry it around on your back, this might be something to consider. * Charging port. I'm sure there is a good reason, I hope, but I dislike proprietary charging bricks and connections. Why not USB-C? Why not make a mag-safe like connection, while at it? Or, at a very minimum, have the charging port on the handle-bar frame where it is easy to access. Having to stoop down to plug in the charger is a bit annoying if you have tight space in your garage. I will note that this does appear to be a standard for scooters, so its just a wish-list improvement that I think would bring lots of value. Use: We've only owned this unit a few days. And most of the days, the weather has not been conducive to a scooter commute. However, being only two miles away this unit zooms me quickly to work when the sun is out. I really like the acceleration. It is fast and powerful and responds nicely to the handle-twisting. This is different from our other acceleration controls of other units that work like ceiling fans - press one for speed X, press twice for speed 2X, etc. Overall, while this isn't meant for recreation, I expect that this will also be nice to take out for a spin with the doggies in tow. I expect a single charge to get me by for a week, probably two (which cancels out the second con listed above). If the size and weight aren't a concern for you, this unit is something I'd definitely recommend.

    • Brand response from GoTrax
      Posted .

      Thank you Rhostam for your feedback and review, we hope you are loving your new Gotrax scooter! Please don't hesitate to reach out in the future to our dedicated support team if you have any questions or need further assistance with your scooter - Gotrax support staff is available to contact via phone at (844) 446-8729 or email [email protected] - Happy riding! gotrax

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good 8

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and fast gets me to work real quick buy it is great

    I would recommend this to a friend
  • Pros mentioned:
    Folding

    Rated 5 out of 5 stars

    Scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Reliable and quick charging. Folds up and easily stored. Used by college student.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Amazing commuting scooter

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the scooter, I got it to commute from the bus to work and it rides super smooth

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek Squad Protection Plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought this GoTrax XR Pro scooter for school In-store and was told the GSPP covered the tires, battery, and brake by the employee charging me. (Mind you the employee made me come around the desk to put my information. Something the employee is supposed to do themselves. He then proceeds to open Pokémon go). Then this week I unfortunately ran over a nail and was frustrated to find out the plan does not cover brakes, tires, or anything that naturally breaks. Want my money back

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Go Trax-XP PRO electric scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great scooter, my family love it!! Is very safe and easy to handle!! I really recommend to everybody.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Skooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Good price. Keeps a charge good. Definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotrax

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product I'm happy and I really liked everything working good

    I would recommend this to a friend
  • Cons mentioned:
    Brakes

    Rated 5 out of 5 stars

    Scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good scooter. Brakes are not the best though. Some loose bolts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice machine. easy to use. why is there a minimum? I said whati had to say

    I would recommend this to a friend
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