Customer Ratings & Reviews

Hello Jesgut. Thank you for taking the time to share your experience. We are sorry to hear that you were not satisfied with the pressure washer and that it has been returned. We regret not having the opportunity to assist you directly.

Technique plays a large role in overall performance, so we always encourage customers to review usage tips sometimes just a small adjustment can make a big difference. Your pressure washer likely stopped working after two hours due to motor overheating, which can result from prolonged use, a thermal overload protector tripping, or an insufficient water supply that can damage the pump and motor. To address this, allow the machine to cool completely, ensure all nozzles are clear of debris, and verify that you have a strong, unrestricted water supply before restarting.

We hope these tips help, and if you ever have specific questions or concerns about our products, please do not hesitate to contact our support team for assistance you can reach Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime. We are here to help.

Hello Bluebell. Thank you for your review. We are sorry to hear that you are dissatisfied with the quality of the Turbo Nozzle. This part is considered a wearable item and not covered under the warranty beyond the 90-day warranty. See link below to review our warranty.
A turbo nozzle - provides a 0-degree nozzle that oscillates through a 15-degree circular range. 1.09mm diameter of opening. The nozzle may be dirty/clogged. We recommend trying to clean the nozzle, to this, soak the nozzle in a half and half mixture of warm water and white vinegar. Soak the nozzle for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse it with warm water. Your nozzle will now be free of any obstructions causing the unit to malfunction. Even a small number of debris can cause performance issues. Please review our link below cleaning nozzle below. We hope the video provides a better user experience.
Greenworks Warranty (https://www.greenworkstools.com/pages/warranty).
General nozzle maintenance (https://youtu.be/5efsUcLYE98).

Hello AbhilashK - We are sad to hear you are not 100% happy with Greenworks 1900 PSI pressure washer. Our Greenworks 1900 PSI is lightweight and portable. It offers the perfect combination of power, precision, and portability, this convenient pressure washer delivers on every level. cleaned. When using the pressure washer for the car, it is always best to start with a plain water rinse to remove any loose mud, salt, or bugs. For this, you will want a 25 (green) or 40 (white) degree nozzle. Do not go any lower than that. You will risk damage to the paint with a 0- or 15-degree nozzle. Please test out the spray nozzle before use to choose the right spray for the job. Please keep in mind, each pressure washer nozzle (also called spray tip) creates the pressure in pressure washer. For use on concrete or paver, we recommend using a designated pressure washer soap like Krud Kutter or another brand. These detergents are strong enough to do the job but mild enough, so they won’t harm the motor. You cannot use any harsh chemicals like bleach, ammonia, wax, and alcohol in the pressure washer. We hope these tips help assist in a more enjoyable user experience. Should you have any further questions or warranty needs, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS).

Hello Larry. Thank you for your feedback. Your honest input is appreciated as we are always looking for areas to further improve our products to ensure our customers are completely satisfied. We would like to get in touch to ensure that your tool is operating up to our performance standards. Please reach out to our Customer Support line Live chat on Greenworks Tools website or call 1-888-909-6757. We would like the opportunity to speak with you to see if we can find a solution.

Hello Ebm444 - Thank you for bringing your concerns to our attention. There are two main types of pressure washers: cordless and electric models. Cordless pressure washers are usually powered by lithium-ion. Electric pressure washers are powered by an electric motor that runs on electricity. When choosing between cordless and electric pressure washers, it's important to consider your power requirements, portability needs, battery life, price, and accessories. Both types of high-pressure washers have pros and cons, so it's important to weigh your main options before purchasing a pressure washer. Choosing the right pressure washer can help you better tackle cleaning tasks around the home, leaving surfaces looking new again.
Whether it is an electric high-pressure washer or a cordless high-pressure washer, Greenworks has a variety of styles to choose from, electric and battery operated. We have product experts available to answer any questions and concerns you may have, and we will work with you to ensure that you pick the platform that best suits your needs! For further discussion, do not hesitate to contact us at 1-888-909-6757 (1-888-90WORKS). All platforms Corded or Battery operated more than suitable for residential use.