Customer Ratings & Reviews
- Model:
- 5125702
- SKU:
- 6548487
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the 1900 PSI 1.2 GPM Electric Pressure Washer Combo Kit for its power, ease of use, and affordable price. Many customers appreciate its compact size and lightweight design, making it easy to carry and maneuver. The electric motor is quiet and does not require gas or fumes, which is convenient and environmentally friendly.
This summary was generated by AI based on customer reviews.
Not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Barely works Best Buy no longer gives points if you don’t use their credit card. I’ll be buying from other places from now on due to this final straw with this company and things that have happened.
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello MGomes. We are sorry our product did not meet your expectations. You may find our guide on how to use a pressure washer helpful: How to Use a Pressure Washer. (https://www.greenworkstools.com/blogs/greenworks-blog/how-to-use-a-pressure-washer?srsltid=AfmBOoqrx9RwMFwbcHRtkCqejgDY2gJ-t8zRgOmEMfzKIUQ9E0SGs64E)
If you need further help, please reach out via Live Chat or call 1-888-909-6757, and our team will assist you.
- Cons mentioned:Hose length
Poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor Quality Item, can’t return out of return window In 6 months the hose leaking and turbo nozzle went bad
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello Parryy. We understand your disappointment with Lowe’s return policy and apologize for any inconvenience this may cause. Unfortunately, Greenworks Tool does not have any control over returns from another retailer. We encourage you to review their policy for return here: (https://www.lowes.com/l/help/returns-policy). Wearable parts only carry a 90-day warranty from the time of purchase. A pressure washer spray gun can break due to various reasons, including damage from freezing, worn-out parts, improper storage, or even from running the pressure washer without pulling the trigger for extended periods. However, we will gladly take a closer look into this issue with you. Please contact us directly through Live chat on Greenworks website or call us at 1-888-909-6757. We would like the opportunity to speak with you to see if we can find a solution.
good!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works good and easy to assemble. I just find it a little messy!
I would recommend this to a friendBrand response from Greenworks Tools
Posted .Hello EmelieL. Thank you for sharing. Yes, pressure washing can be messy, and it can also be dangerous if not done correctly. Here are some tips to avoid making a mess when pressure washing:
Clean in a system, such as focusing on one plank at a time or cleaning each paving slab individually. Work in horizontal sweep, overlap slightly each time to avoid stripes.
Don't spray erratically. Spraying frantically can make more mess, clean unevenly, and use more energy. Be careful with the pressure. Applying too much pressure can damage surfaces. When selecting a nozzle tip for the correct job, please view the included video link showing the functions of each nozzle for reference. We hope these tips help provide a better user experience. Should you have any questions or warranty needs, contact us through Live Chat on Greenworks Tools website (www.greenworkstools.com) or call 1-888-909-6757 (1-888-90WORKS). We are here to help. Function of 5-Piece Nozzles: (https://youtu.be/OwlDalSKVkY)
Don't buy this Greenworks model.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I definitely would not recommend or purchase this Greenworks again. It doesn't work well at all and customer service and their website are totally useless. Instructions are a joke.
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello MissLady. We are very sorry to hear about your experience and understand your frustration. Greenworks products are designed to perform reliably, and we regret that your unit did not meet expectations. We also apologize if our instructions or support did not provide the help you needed. To further support our customers, Greenworks Tools offers a YouTube channel featuring videos on a variety of topics, including battery-powered tools, lawn care, gardening, DIY projects, and assembly guides for most of our machines. We hope you will find this resource helpful. Please know our Customer Support team is available to assist with troubleshooting or warranty support and can be reached via online chat or at 1-888-909-6757. We appreciate your feedback and the opportunity to improve.
- Pros mentioned:PressureCons mentioned:Hose length
Capable little house helper
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This little electric pressure is a great tool to help with the external house cleaning chores. It comes as a great basic package of all the tools that one would need for most of the pressure washing tasks, like three different nozzles, the cleaning solution spray bottle with its own nozzle and the 11 inch round surface cleaner attachment. It is easy to put together and you can make it work in no time. The pressure water hose is only 20 feet long but this is no different than most of other pressure washers in the same category. It does not kink and is of decent quality. It connects quickly and it does not leak. The electric power cable is 35 feet long and has the in-line GFCI and waterproof power plug for additional safety, especially if water sprinkles around. The two included 25 and 40 degrees nozzles can be stored on the power washer body. The included 11-In rotating surface cleaner included in this kit uses two nozzles underneath and proved to provide uniformity in cleaning results. The spray gun trigger has a safety tip to prevent the gun going on its own. The washer starts with a push of a button and automatically shuts off when the handle trigger is not engaged, but once you press the trigger it restarts the washer. Never had any delays with getting the water out of the nozzle when needed. The unit is not loud and overall it does its job. This pressure washer provides 1,900 PSI and up to 1.2 gallon of water per minute. This is sufficient in my experience for most of the household jobs, but doing a deep clean up of pavers would require more PSI in my opinion and for that I would need to buy a much more expensive pressure washer, which Greenworks also offers. But for what I need around the house, this unit seems sufficient for most of the jobs. It even removed the calcium residue from the edges of the pavers with the right nozzle. Overall I am happy with this kit. It conveniently provides all the tools that I need at relatively affordable cost, it works well and reliably for the PSI it provides, is quiet, light and does the job. Definitely recommended.
I would recommend this to a friend no
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is OK buy as good as I expected. I don't think the pressure can reach to 1900 PSI
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello ZhichengW - Thank you for taking to share your experience. The AC power delivers up to 1,900 PSI at 1.2 GPM. While the PSI is not physically adjustable, the nozzles create a variety of effects making it suitable for many purposes! Each pressure washer nozzle (also called spray tip) creates the pressure in pressure washer. The kit includes, (4) Spray nozzles – Turbo, Soap, 25° and 40°. The 25° is an even larger sheet or fan of water than 15° nozzle thus causing even less pressure on the surface.
The 40° is the gentlest spray. Held at the right distance you would use a 40° nozzle to clean windows. It should be noted that backing away from the surface with a certain degree nozzle further reduces the pressure on it.
A turbo nozzle - provides a 0° nozzle that oscillates through a 15° circular range. Lastly, the one with the lowest pressure is the black soap nozzle and features the largest orifice. The water velocity is decreased while the pressure is increased in the hose. The detergent is pulled from the tank and soap can be applied quickly and easily. We hope this information useful!
Should you have any questions or warranty needs, please contact us directly through chatbot on Greenworks Tools website that will direct you to a Live agent or call us at 1-888-909-6757 (1-888-90WORKS). We are here to help.
Do not buy. Will break immediately.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a total easte of money in my opinion from my personal experience. The soap dispenser broke upon first use. Pressure is horrible barrly cleans loose dirt and does not clean driveway or concrete surfaces with stains or deep dirt. Very very cheaply made and unreliable. Also they state they are available 7days a week for customer ssrvice on the pamphlet inside the box but upon calling on a Saturday during the business hours listed, you get a recording stating they are only open Monday - Friday. Also now to return and get my money back, i have to pack the junk all back up and figure out how to get it to a Best Buy store even though this was an online order and delivered, Best Buy leaves all the duty and financial responsibility to the customer. Horrrible policy, horrribel product and horrible companies. Do not buy this junk!!!!
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello Steadymethods,
We're sorry to hear you've had a negative experience with our Greenworks pressure 1900 P.S.I washer unit. This tool is designed for light to medium outdoor cleaning chores. We do provide two nozzles located on the top of the unit:
25º – green nozzle: Uses a medium angle of spray for washing sensitive and soft surfaces (deck, fence, aluminum etc.)
40º – white nozzle: Largest angle of spray used for cleaning surfaces quickly and for rinsing.
The soap bottle is designed for low pressure soaping.
We're sorry for the confusion concerning our operation hours. For current hours of operation, please visit our site directly. For your convenience here's our hours of operation:
*hours of operation is subject to change*
1-888-90-WORKS (888.909.6757)
Monday – Friday: 9am – 7pm EST
Saturday: CLOSED
Sunday: CLOSED
Chat with Live Agent
Monday - Friday: 9:30am – 5pm EST
We would like to look further into your issue, please contact us at 1-888-909-6757 or by chat direct on our site. We're happy to help.
Pressures washer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used it twice and the third time it didn't work anymore. Don't waste your money. I don't recommend it. I went to Best Buy to return it and they told me they don't work with this type of machine. I told them I have a Best Buy Total. They told me it doesn't work with that type of machine....???? So why do they sell them?
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello Maoch. We are sorry to hear that you are experiencing an issue with your pressure washer. Your review is not detailed enough for us to know what the issue is, but we will try to cover all bases. Here you will find some troubleshooting suggestions for you to try. Clean Obstructed Nozzles: To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to fail to function normally. Removing Air from The Line / Bleeding Out the Unit: Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit. Lastly, ensure the water source is fully opened and is at least 45PSI. There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure. Please note this product has a 3-year warranty from the date of purchase. If you have tried these steps and are still experiencing issues, please start a Live chat on (www.greenworkstools.com) orc contact Greenworks at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to speaking to you.
Use of product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t used it yet, I want it for cleaning the mold on the cement in the back yard. I’ll somewhat concerned that it doesn’t have enough psi power.
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello MaryjeanY - With up to 1,900 PSI at 1.2 GPM, the Greenworks GPW1900 pressure washer is perfect for light- to medium-duty clean-up of windows, vehicles, grills, patio furniture and decking. Being one of the smallest pressure washer in the Greenworks platform, it does have its limits. There are other bigger models that are prepared to handle the bigger clean up jobs. We hope you find something that works well for your needs. If there is anything we can do to help please let us know, we can be reached directly through chatbot on Greenworks Tools website that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS).
Not as nice as I would like
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems cheaper than I imagined it would be based on the photos, unfortunately.
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello Jeff - Thank you for your review. We are not sure what specifications you are referring to, but we regret to hear that you do not recommend this product. Many customers have had great success with this model and come to enjoy it in our product line up. We wish it could have provided the same experience for you. If you have further questions and would like us to look into this with you, we would be more than happy to discuss the matter with you please contact Greenworks at 1-888-909-6757 (1-888-90WORKS) or start a Live chat on Greenworks Tools website.
Not worth
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After second use, pressure washer not working properly (seems lose connection)
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello vganji - We are sorry to hear that you are experiencing an issue with your pressure washer. Your review is not detailed enough for us to know what the issue is, but we will try to cover all bases. Here you will find some troubleshooting suggestions for you to try. Cleaning Obstructed Nozzles: To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to fail to function normally. Removing Air from The Line / Bleeding Out the Unit: Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit. Lastly, ensure that the water source is fully opened and is at least 45 PSI. There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure. If you have tried these steps and are still experiencing issues, please contact Greenworks at 1-888-909-6757 (1-888-90WORKS) or by chatbot through the customer contact page located on our website. . All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to speaking to you.
- Cons mentioned:Surface cleaner
Useless, waste of time and money
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a joke. I get more pressure from a garden nozzle . This is definitely not used for getting a good clean on side walks. Only reasonable use is to clean cars. What a waste of money.
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello Nadka. Sorry to hear of the experiencing you are having with your pressure washer. If your pressure washer has no pressure, start by changing your nozzle to a brand-new tip. The nozzle orifice size is what will determine the pressure output of your machine. If you require further assistance, please start a live chat on Greenworks Tools website or contact Greenworks at 1-888-909-6757.
Don't buy- doesn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I could give it a 0. Purchased for spring cleaning and then didn't get out of the box until today (August) to use. Didn't work and just blew our fuses. Don't buy this one - totally worthless.
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello LynnS. We are sorry to hear about your experience with the Greenworks 1900 PSI Pressure Washer. What you have described is not normal operation, and we understand your frustration.
A few quick tips that may help!
(1) Make sure the garden hose is fully connected, kink-free, and providing strong water flow. Ensure that the water source is fully opened and is at least 45 PSI.
(2) Plug the unit directly into a grounded outlet (avoid extension cords).
(3) Reset the GFCI on the power cord if tripped.
(4) Run water through the system before turning it on to purge any trapped air.
check the nozzle for debris and clean it thoroughly, or try replacing it with a new one. How to clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction. All Greenworks tools are backed by a warranty. If you would like us to look into this further, please contact us through Live Chat at www.greenworkstools.com or call 1-888-909-6757 (1-888-90WORKS). We will be happy to assist you and make sure you get the reliable performance you expected.
Don’t but
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in Aug but finally came around to using it and it doesn’t work.
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello RonaldS. We are sorry to hear you are having difficulties with your pressure washer. Here are some troubleshooting steps that may help: 1. Clean Obstructed Nozzles: Soak all nozzles in a 50/50 mixture of warm water and white vinegar for about an hour. Then, use a nozzle cleaning tool or paper clip to remove any debris from the nozzle holes. Rinse with warm water your nozzles should now be clear and ready to use. 2. Remove Air from the Line / Bleed the Unit: Set up the unit as usual and avoid using an extension cord. Remove any nozzle from the wand. Ensure the GFCI on the power cord shows a green light. Turn on your garden hose but keep the pressure washer OFF. Squeeze the trigger for about 3 minutes to purge any air from the pump. Afterward, turn the unit on and reinstall a clean nozzle to continue using it. 3. Check Water Supply: Make sure the water source is fully opened and provides at least 45 PSI. There should be at least 10' of unrestricted hose between the faucet and the unit kinks or restrictions can reduce performance. This product includes a three-year warranty from the date of purchase. If you have tried all troubleshooting steps and the issue persists, please contact us via Live Chat at Greenworks Tools or call 1-888-909-6757. Have your pressure washer, model, and serial number ready so our experts can provide a quick resolution.
Low pressure to do the job!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cap doesn’t have rollers/wheels. Pressure is not strong enough to do the job. Your house with the small nozzle can do better without all the electrical tangled
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hi DanP. Thank you for your review. With its lightweight features, the pressure washer does not require wheels to be maneuvered around. Each nozzle tip can provide a different angle spray for multiple jobs. This unit comes with the - Turbo nozzle, soap nozzle, 25-degree nozzle, and 40-degree, as well as the 11" Surface cleaner. The Turbo nozzle is the one that will provide the strongest spray. Hopefully you will be able try the unit a few more times and get use the handling and your footing. Should you have any other questions or require further assistance, please do not hesitate to contact us directly through chat on www.greenworkstools.com which will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS) to speak with a live agent. We hope this helped!
Need more pressure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t like the pressure returned it for a more powerful washer same brand.
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello IGotNextGameTruck.
Thank you for your feedback. We are sorry to hear the 1900 PSI model did not meet your expectations, but we are glad you were able to find a more powerful Greenworks pressure washer that better fits your needs. If you have any questions about your new unit or need assistance in the future, our team is always here to help. Greenworks experts can help via:
Online chat: Click “Chat with an Expert” on the Greenworks Tools page.
Phone: 1‑888‑909‑6757 (M–F 9 AM–7 PM EST, Sat–Sun 9 AM–5 PM EST).
*Hours are subject to change.
Used Pressure Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only used the pressure washer once and it seems to work fine for what I intended it for. The reason I gave it a 1 star is because the item was used, I know it because some drops of water came out of the machine when I first putting it together. some of the parts had also some markings that indicated that it's been used. I called customer care and reported it. I just decided to keep it because it seems to work and I don't really have time to go to the store. I just can't believe that Best Buy do this kind of practice!!!
I would recommend this to a friendBrand response from Greenworks Tools
Posted .Hello RodrigoR. Thank you for taking the time to share your experience. We are sorry to hear the condition the unit arrived in. We are happy to hear you connected with us and reported the incident. Greenworks 1900PSI is backed by a 3-year warranty. We are glad you kept the pressure washer and we know you won't be disappointed. If you have any issues, please do not hesitate to contact us by Live chat on Greenworks Tools website (www.greenworkstools.com) or call us on 1-888-909-6757. We are here to help.
Pathetic Return Policy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A 2 week return period?!? We’ve had it for 25 days… My husband is currently using it, for only the 2nd time, and it continually kicks itself off. After about 10 minutes of cooling down time, it’s coming back on, for now… It can’t handle a 20 ft long driveway without malfunctioning?? We will NEVER use Best Buy again, for anything. It’ll be Lowe’s, Home Depot, or better still, little hometown hardware stores from here on out.
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello TammyW. We are sorry to hear of your experience. Return policies varied depending the on the retailer for a variety of reasons. We would like to get in touch to ensure that your tool is operating up to our performance standards. Please reach out to our Customer Support line Live chat on Greenworks Tools website or call 1-888-909-6757. We would like the opportunity to speak with you to see if we can find a solution.
the holes is si tiny that its not effective,
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no pressure at all, its just like a small holes. was going to return immidiately but it was past the return date before i tried it. disappointed with the product.
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello Angel1. We are sorry to hear of this experience. If your pressure washer has no pressure, start by changing your nozzle to a brand-new tip. The nozzle orifice size is what will determine the pressure output of your machine. The following chart offers some general guidelines to help you choose the best spray tip for your application. 25º – green nozzle: Uses a medium angle of spray for washing sensitive and soft surfaces (deck, fence, aluminum etc.). 40º – white nozzle: Largest angle of spray used for cleaning surfaces quickly and for rinsing. Turbo nozzle rotates in a zero to 15º spray pattern in a circular motion to break down tough dirt and grime. The spray pattern can cover area of 4 to 8 inches wide, depending on a distance between the tip and the surface being cleaned. When using the pressure washer for the car, it is always best to start with a plain water rinse to remove any loose mud, salt, or bugs. For this, you will want a 25º (green) or 40º (white) degree nozzle. We would like to offer some additional tips in the hopes they can provide a better user experience. Ensure a nozzle is connected and that the water source is fully opened and is at least 45PSI. There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure. Cleaning the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction. Lastly, before and after use, it is strongly recommended to purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on.
If you require further assistance, you could start a Live chat on Greenworks website (www.greenworkstools.com) or call 1-888-909-6757. Thank you.
Worked for 10 seconds then failed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working in about 10 seconds. I hooked it all up, the first concerning thing was the lack of seal on the water side. The part spraying water was on the green works device. It was minimal, but strange any water was spraying out. I plug it in and turn it on, it makes an electric noise, I point and pull the trigger water shoots out for like 10 seconds then stops. I checked the outlet gfci and the one in the plug in cord. Both are good and I have green on the on button.
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello Shade405. We are sorry to hear about your experience when using the Greenworks 3000PSI pressure washer. Here are a few suggestion to try.
Make sure that the bleed procedure has been done on this unit prior to turning on the unit to ensure that all air is out of the line and the system. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit. Test any GCFI outlet the unit is plugged into with a radio or blow dryer to ensure it is working and that the reset button on the cord has been reset. If electrical outlet not working, try another but NOT on the same electrical circuit as a dishwasher, washer or dryer.
Turn unit on and if no power but electrical outlet is good, try unit on a different circuit.
Ensure that the water source is fully opened and is at least 45PSI. There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure.
Ensure that the lock-out lever has been disengaged. If the lock-out lever is engaged, no water will come through the gun and wand.
If you have tried all these suggestions and they do not yield results, please contact us directly some further information would be required to be better assist. Contacting us will allow our team to gather some further details so that we can help find a resolution for you. We can be reached by phone on 1-888-909-6757 (1-888-90WORKS) or by Live chat on Greenworks Tools website (www.greenworkstools.com). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.