Customer Ratings & Reviews

Hello Sezs. We are very sorry to hear about this experience! This unit should be sold in new condition. For further assistance, please contact Best Buy directly with your order number to inquiry on the status of the order and to appropriately address your concerns. We hope this helped! Should you have any questions or warranty needs, contact us through Live Chat on Greenworks Tools website (www.greenworkstools.com) or call 1-888-909-6757 (1-888-90WORKS). Thank you.

Hello Jus4help. Thank you for choosing Greenworks for your lawn care needs. We are concerned to read that you are feeling let down and that the unit has not fully met your expectations. Our 1900 is perfect for light- to medium-duty clean-up of windows, vehicles, grills, patio furniture and decking. The higher the PSI on a product, the more intense and pressurized the water stream becomes and the heavier job you'll be able to tackle. With a higher PSI does come a higher price point but depending on your workload, it may be necessary. Not only does it make the job easier, but it is safer to use the right tool for the job. We have a variety of options for a range of household lawncare needs. If you would like more detail on what units may be best suited for your needs, please contact us through Live Chat direct on our site or by phone at 1-888-909-6757. We’re here to help.

Hello Babe. Thank you for choosing Greenworks for your lawn care needs. Greenworks 1900 PSI is perfect for light- to medium-duty clean-up of windows, vehicles, grills, patio furniture and decking. With a higher PSI does come a higher price point but depending on your workload, it may be necessary. Not only does it make the job easier, but it is safer to use the right tool for the job. We have a variety of options for a range of household lawncare needs. If you would like more detail on what units may be best suited for your needs, please contact us through Live Chat direct on our site or by phone at 1-888-909-6757. We’re here to help.

Hello RickmanJ. Thank you for taking the time to share your experience. We are sorry to hear that you were not satisfied with the 1900 psi Pressure Washer and that it has been returned. Our 1900 is perfect for light- to medium-duty clean-up of windows, vehicles, grills, patio furniture and decking. The higher the PSI on a product, the more intense and pressurized the water stream becomes and the heavier job you'll be able to tackle. With a higher PSI does come a higher price point but depending on your workload, it may be necessary. Not only does it make the job easier, but it is safer to use the right tool for the job. We hope the above information has been helpful. We have a variety of options for a range of household lawn care needs. If you would like more details on what units may be best suited for your needs, please contact us through Live Chat direct on our site (www.greenworkstools.com) or by phone at 1-888-909-6757. We are here to help.

Hello and thank you for bringing your concerns to our attention. These parts can sometimes crack when the pump was not properly winterizing and the water froze, expanded, and damaged a piece of the brass. We would recommend contacting Greenworks at 1-888-909-6757 for a proper evaluation. This is not a difficult part to replace. So, it should be a fairly smooth process. Your Greenworks pressure comes standard with a X-year (homeowner) Greenworks limited warranty.

Hello user288132. We would love to hear what you think of the Greenworks 1900 PSI pressure washer when you have a chance to use it a few times. Should you have any questions or warranty needs, contact us through Live Chat on Greenworks Tools website or call 1-888-909-6757 (1-888-90WORKS). We are here to help.

Hello Farhanf91. Thank you for your feedback. We are sorry to hear that the 1900 PSI pressure washer did not meet your expectations. This model is designed for light- to medium-duty cleaning tasks such as patio furniture, vehicles, and small outdoor surfaces, where electric units prioritize convenience, lower noise, and ease of use over heavy-duty power.
Electric pressure washers typically operate within the 2,000–3,000 PSI range with lower flow rates, which can limit performance on more demanding jobs. For larger or heavily soiled areas, choosing a Greenworks pressure washer with higher PSI and flow rate can make a noticeable difference in cleaning efficiency and overall results.
If you would like help selecting a model better suited to your needs, our customer success team would be happy to assist. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat Now” in the bottom corner of your screen, Chat with a Live Agent or by calling 1-888-909-6757.

Hello LorraineH. Thank you for taking the time to share your experience with this product. We are concerned to read that you are feeling let down and that the unit has not fully met your expectations. The higher the PSI on a pressure washer, the more PSI you will receive and water volume — in gallons per minute (GPM). A pressure washer rated with a higher PSI and GPM cleans better and faster but often costs more than lower-rated units but depending on your workload, it may be necessary. Not only does it make the job easier, but it is safer to use the right tool for the job! Please consider checking out our higher PSI products, we truly do not think you'll be disappointed. Greenworks - 3000 PSI Electric Pressure Washer - Green
(Model:5127902/SKU:6583283). Hope this information helpful. If you require any additional support or have questions regarding a product, we recommend try our Q&A section on product's page or Chat with us direct on our website www.greenworkstools.com.

Hello MelissaC. We are sorry to hear about this issue! Often, this would be caused by a faulty nozzle, or the unit not being bled of excess air in the line. Here is some troubleshooting below! Be sure to try all steps as described.
1) Clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction.
2) Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit.
3) Ensure that the water source is fully opened and is at least 45 PSI.
4) Be sure to try ALL nozzles!
If this issue persists, please start a Live chat on Greenworks Tools website (www.greenworkstools.com) or contact us directly at 1-888-909-6757 (1-888-90WORKS). Please have the unit on hand so we can help you best.

Hello GeoBec. We are sorry to hear of the issue you experienced. No matter how powerful your pressure washer might be, it is never a good idea to leave your machine running for too long because doing so will increase the risk that it will overheat. A pressure washer's motor can overheat from prolonged usage or even just being in the sun. Ambient atmospheric temperature is a much bigger factor in unit overheating / running hot. Store the unit cold, keep in the shade when possible, during use. This will help maximize runtime before overheating in hot environments. A good guide would be 15-minute break for every 45 minutes of use. If you have any further questions and would like us to investigate this further, please contact us directly through Live chat on (www.greenworkstools.com) or call us at 1-888-909-6757 (1-888-90WORKS). We are happy to help you further.