Customer Ratings & Reviews

Hello JohnW - Thank you for bringing your concerns to our attention. If you’re not getting good flow of water out of the nozzle tips, then you could remove them, make sure they are cleaned and have no restrictions, and reinstall.. If you continue to have concerns with this product, please contact us directly through chatbot on Greenworks Tools website that will direct you to a Live agent or call us at 1-888-909-6757 (1-888-90WORKS).
Thanks again and we hope you can help get this resolved.

Hello LoLo - We are sorry to hear the Greenworks 1900 PSI did not meet your
We would like to offer a few suggestion in the hopes it will help resolve the matter you are experiencing. Generally, there are a few causes that create this problem. First, ensure a nozzle is connected. Second, ensure that the water source is fully opened and is at least 60PSI. Lastly, there should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure. Greenworks 1900 PSI is ideal for light-duty work. The higher the PSI on a product, the more power you will receive and the heavier job you'll be able to tackle. With a higher PSI does come a higher price point but depending on your workload, it may be necessary. Not only does it make the job easier, but it is safer to use the right tool for the job.
Hoping this was maybe a misstep and will be able to correct with these instructions.

Hello LynnS. We are sorry to hear about your experience with the Greenworks 1900 PSI Pressure Washer. What you have described is not normal operation, and we understand your frustration.
A few quick tips that may help!
(1) Make sure the garden hose is fully connected, kink-free, and providing strong water flow. Ensure that the water source is fully opened and is at least 45 PSI.
(2) Plug the unit directly into a grounded outlet (avoid extension cords).

(3) Reset the GFCI on the power cord if tripped.

(4) Run water through the system before turning it on to purge any trapped air.
check the nozzle for debris and clean it thoroughly, or try replacing it with a new one. How to clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction. All Greenworks tools are backed by a warranty. If you would like us to look into this further, please contact us through Live Chat at www.greenworkstools.com or call 1-888-909-6757 (1-888-90WORKS). We will be happy to assist you and make sure you get the reliable performance you expected.

Hello FranDaMa. We are sorry to hear that you are experiencing an issue with your pressure washer. Here you will find some troubleshooting suggestions for you to try. Clean Obstructed Nozzles: To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to fail to function normally. Removing Air from The Line / Bleeding Out the Unit: Purge any excess air from the pump. Set up the unit as usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit. Lastly, ensure the water source is fully opened and is at least 45PSI. There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure. Please note this product has a 3-year warranty from the date of purchase. If you have exhausted all troubleshooting steps and the problem persists, contact us through Live Chat on Greenworks Tools website or call 1-888-909-6757 (1-888-90WORKS). So, our experts can discuss your experience; please have your pressure washer with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.

Hello JUSTIN. We are sorry to hear that you are experiencing issues installing the soap dispenser. To use the soap dispenser, you must first remove the wand from the gun and set this piece aside. The soap dispenser is installed directly to the trigger gun. This information may also be referenced in your owner's manual. If you need any further support, our team is available to assist you. You can connect with us through Live Chat on our website at www.greenworkstools.com, or by phone at 1-888-909-6757.

Hello Ajay - We are sorry to hear the nozzle is not working. We would suggest cleaning the nozzles. First, soak all your nozzles in a half and half mixture of warm water and white vinegar. Then, soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction. If this suggestion does not yield results please contact us directly through chatbot on Greenworks Tools website that will direct you to a Live agent or call us at 1-888-909-6757 (1-888-90WORKS). We would like the opportunity to speak with you to see if we can find a solution.

Hello cypherXR. We are sorry to hear of your experience with this pressure washer. No matter how powerful your pressure washer might be, it's never a good idea to leave your machine running for too long because doing so will increase the risk that it will overheat. A pressure washer's motor can overheat from prolonged usage or even just being in the sun. Ambient atmospheric temperature is a much bigger factor in unit overheating/running hot. Store the unit cold, keep in the shade when possible, during use. This will help maximize runtime before overheating in hot environments. A good guide would be 15-minute break for every 30 minutes of use. Thank you for your understanding.
Should you have any questions or warranty needs, contact us through Live Chat on Greenworks Tools website or call 1-888-909-6757 (1-888-90WORKS). We would like the opportunity to speak with you.

Hello graay. We are sorry to hear you have experienced this, we would like to hear how this occurred. To assist you best, could you please provide your model number and serial number when you have a moment and contact us directly so we can look further into the matter and help locate any parts required. We can be reached through Live chat on www.greenworkstools.com or call us at 1-888-909-6757 (1-888-90WORKS). So, our experts can discuss your experience; please have your pressure washer with you along with the model and serial number to complete troubleshooting to ensure a quick resolution is provided.

Hello IGotNextGameTruck.
Thank you for your feedback. We are sorry to hear the 1900 PSI model did not meet your expectations, but we are glad you were able to find a more powerful Greenworks pressure washer that better fits your needs. If you have any questions about your new unit or need assistance in the future, our team is always here to help. Greenworks experts can help via:
Online chat: Click “Chat with an Expert” on the Greenworks Tools page.
Phone: 1‑888‑909‑6757 (M–F 9 AM–7 PM EST, Sat–Sun 9 AM–5 PM EST).
*Hours are subject to change.

Hello ChristopherD. We are sorry to hear you have experienced this issue pressure washer and we would like to hear how this occurred. When you have a moment, please have your model number and serial number ready and contact us directly so we can look further into the matter and help locate any parts required. We can be reached through the Live chat on (www.greenworkstools.com) or call1-888-909-6757 (1-888-90WORKS) to speak with a Greenworks Experience team member. We look forward to helping you better.

Hello RonaldS. We are sorry to hear you are having difficulties with your pressure washer. Here are some troubleshooting steps that may help: 1. Clean Obstructed Nozzles: Soak all nozzles in a 50/50 mixture of warm water and white vinegar for about an hour. Then, use a nozzle cleaning tool or paper clip to remove any debris from the nozzle holes. Rinse with warm water your nozzles should now be clear and ready to use. 2. Remove Air from the Line / Bleed the Unit: Set up the unit as usual and avoid using an extension cord. Remove any nozzle from the wand. Ensure the GFCI on the power cord shows a green light. Turn on your garden hose but keep the pressure washer OFF. Squeeze the trigger for about 3 minutes to purge any air from the pump. Afterward, turn the unit on and reinstall a clean nozzle to continue using it. 3. Check Water Supply: Make sure the water source is fully opened and provides at least 45 PSI. There should be at least 10' of unrestricted hose between the faucet and the unit kinks or restrictions can reduce performance. This product includes a three-year warranty from the date of purchase. If you have tried all troubleshooting steps and the issue persists, please contact us via Live Chat at Greenworks Tools or call 1-888-909-6757. Have your pressure washer, model, and serial number ready so our experts can provide a quick resolution.

Hello BrianG. We are sorry to hear of the issue you experienced with the pressure washer gun. We are happy to hear you were able to exchange the unit. If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.

Hi ChristopherH. Thank you for letting us know of your experience. We recommend following these steps to help with starting the unit, and should require further assistance, we can always be reached directly for assistance with troubleshooting. It sounds like there might be air/debris stuck in the unit, we are going to purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit. Should you have any other questions or require further assistance, please do not hesitate to contact us directly through chat on www.greenworkstools.com which will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS) to speak with a live agent. We really hope this helped!

Hello MommaNicciv. The difficulties you are experiencing with the Greenworks pressure washer are apologized for. It sounds like you will need to contact us directly and some further information is required to be better assisted. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you give us a call at 1-888-909-6757 (1-888-90WORKS) or start a Live chat on www.greenworkstools.com. All we ask is that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.

Hello Fred. Thank you for voicing your concerns. We would like to get in touch to ensure that your tool is operating up to our performance standards. Please reach out to Greenworks Customer Support Live Chat on Greenworks Tools website or call 1-888-909-6757. We would like the opportunity to speak with you to see if we can find a solution. All we ask is you have the pressure washer nearby so that we can complete troubleshooting with you and gather necessary unit information.

Hello Yparmar. Thank you for choosing Greenworks for your lawn care needs. We are concerned to read that you are feeling let down and that the unit has not fully met your expectations. Our 1900 is perfect for light- to medium-duty clean-up of windows, vehicles, grills, patio furniture and decking. The higher the PSI on a product, the more intense and pressurized the water stream becomes and the heavier job you'll be able to tackle. With a higher PSI does come a higher price point but depending on your workload, it may be necessary. Not only does it make the job easier, but it is safer to use the right tool for the job. We hope the above information has been helpful. We have a variety of options for a range of household lawncare needs. If you would like more detail on what units may be best suited for your needs, please contact us through Live Chat direct on our site (www.greenworkstools.com) or by phone at 1-888-909-6757. We’re here to help.

Hello Great. We regret learning of the difficulties you encounter with your pressure washer. Please find below a list of troubleshooting suggestions for your consideration. Clean Obstructed Nozzles: To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to fail to function normally. Removing Air from The Line / Bleeding Out the Unit: Purge any excess air from the pump. Set up the unit as usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit. Lastly, ensure the water source is fully opened and is at least 45PSI. There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure. Please note this product has a three-year warranty from the date of purchase. If you have exhausted all troubleshooting steps and the problem persists, contact us through Live Chat on Greenworks Tools website or call 1-888-909-6757 (1-888-90WORKS). So, our experts can discuss your experience; please have your pressure washer with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.

Hello SairahulG. We regret learning of the difficulties you encounter with your pressure washer. Please find below a list of troubleshooting suggestions for your consideration. Clean Obstructed Nozzles: To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to fail to function normally. Removing Air from The Line / Bleeding Out the Unit: Purge any excess air from the pump. Set up the unit as usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit. Lastly, ensure the water source is fully opened and is at least 45PSI. There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure. Please note this product has a three-year warranty from the date of purchase. If you have exhausted all troubleshooting steps and the problem persists, contact us through Live Chat on Greenworks Tools website or call 1-888-909-6757 (1-888-90WORKS). So, our experts can discuss your experience; please have your pressure washer with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.

Hello WhiteElfElder. If air has gotten trapped in the pump, this may prevent the unit from powering on. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about three minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After three minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit.
If you continue to experience this issue, please contact Greenworks by Live chat on (www.greenworkstools.com) or call us on 1-888-909-6757 (1-888-90WORKS).

Hello QuietTime - Thank you for taking the time to share your experience. We are sorry to hear that you were not satisfied with this pressure washer and that it has been returned. It is unfortunate that we did not get the chance to assist you with these matters. We apologize for any inconvenience our current wait times may have caused. We hope that you will give us another chance in the future! Should you ever have any questions, comments or concerns do not hesitate to connect with us by chatbot through the customer contact page located on our website or call us on 1-888-909-6757.