Customer Ratings & Reviews
- Model:
- 5125702
- SKU:
- 6548487
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 1900 PSI 1.2 GPM Electric Pressure Washer Combo Kit for its ease of use, overall performance, and power. Many appreciate its compact size, lightweight design, and the good value for the price, with some noting its surprisingly quiet operation. However, some customers feel the hose length could be longer, and a few find the surface cleaner inefficient.
This summary was generated by AI based on customer reviews.
Pressure washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough pressure to spray dirt off the side of the house, may only be good for washing a car.
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello Kreka - We are sorry to hear this unit is lacking pressure. If your pressure washer has no pressure, start by changing your nozzle to a brand-new tip. The nozzle orifice size is what will determine the pressure output of your machine. If you require further assistance, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS). We would like the opportunity to speak with you to see if we can find a solution.
Doesn’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product doesn’t work and there is no power for water jet
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello Psn1244. Thank you for sharing your post. The experience you have described does not reflect the expected performance of our units. Please be assured that Greenworks pressure washers are designed to deliver significantly more power than a standard garden hose. To ensure optimal performance, please make sure you are using one of the nozzles provided with the unit. Using the correct nozzle is essential to achieving full pressure output. We also recommend reviewing the quick start guide or the user manual for proper setup and usage instructions. If you have tried these steps and are still experiencing low pressure, our customer support team is happy to help troubleshooting or explore service options. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat with an Expert” in the bottom corner of your screen, Chat with a Live Agent I Monday - Friday: 9:30AM – 5PM EST or by calling 1-888-909-6757 between 9AM and 7PM EST, M-F. Saturday: 9AM to 5PM EST. Sunday: 9AM to 5PM EST. So, our experts can discuss your experience; please have your pressure washer with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided. *Hours are subject to change
Wouldn't run.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work. Electric protection on the machine would immediately trip. Unusable and missed return window by a week. Best buy has horrible return policy. Should have bought at Lowes.
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello smeekins - We are sorry that this was your experience. We strive for outstanding products and a positive customer experience. Please contact us at 1-888-909-6757 (1-888-90WORKS) or by chatbot on Greenworks website so we can investigate this issue with your further.
Died on 4th use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used it 3 times and on the 4th time is just went dead as it had no power. I can’t get it to turn back on
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello Drew. We are sorry to hear that you are experiencing an issue with your pressure washer. Your review is not detailed enough for us to know what the issue is, but we will try to cover all bases. Here you will find some troubleshooting suggestions for you to try. Clean Obstructed Nozzles: To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to fail to function normally. Removing Air from The Line / Bleeding Out the Unit: Purge any excess air from the pump. Set up the unit as usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit. Lastly, ensure the water source is fully opened and is at least 45PSI. There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure. Please note this product has a 3-year warranty from the date of purchase. If you have exhausted all troubleshooting steps and the problem persists, contact us through Live Chat on Greenworks Tools website or call 1-888-909-6757 (1-888-90WORKS). So, our experts can discuss your experience; please have your pressure washer with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
Dont do it! You been ⚠️ warned.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a waste!! That was our 1st and last time shopping with Best Buy! It leaks so bad and also it didn't pressure wash nothing. My husband indicated you cant even pressure wash dishes with it.
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello MarionW. Sorry to hear about this experience! It sounds like you will need to contact us directly some further information would be required to be better assist. Please submit an email using the customer contact page on our website (www.greenworkstools.com) or call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Not for me!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product didn't work new out of the box! I would not recommend it.
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello Mlpa - We are sorry to hear that you are experiencing an issue with your pressure washer. Your review is not detailed enough for us to know what the issue is, but we will try to cover all bases. Here you will find some troubleshooting suggestions for you to try. Cleaning Obstructed Nozzles: To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to fail to function normally. Removing Air from The Line / Bleeding Out the Unit: Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit. Lastly, ensure that the water source is fully opened and is at least 30 P.S.I. There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure. If you have tried these steps and are still experiencing issues, please contact Greenworks at 1-888-909-6757 (1-888-90WORKS) by chat through the customer contact page located on our website. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to speaking to you.
Hose connecter immediately leaked
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The water hose female hose connector began leaking immediately, everything else seemed ok? Wouldn't be able to know. I'd recommend this if the quality control was a little better. Returning is a hassle
I would recommend this to a friendBrand response from Greenworks Tools
Posted .Hello MichaelH - We are sorry to hear you have experienced this, we would like to hear how this occurred. When you have a moment, please have your model number and serial number ready and contact us directly so we can look further into the matter and help locate any parts required. We can be reached through the chat on www.greenworkstools.com which will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS) to speak with a live agent. We look forward to helping you better.
- Pros mentioned:Ease of use, Size
Compact & Lightweight, Powerful Light-Duty Washer
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Greenworks - 1900 PSI 1.2 GPM Electric Pressure Washer Combo Kit makes for a great entry into having a pressure washer for some basic house chores. It's compact size makes for an easy to use experience. My biggest complaint with my other pressure washer is that it is big and bulky and tough to lug around when all the hoses are connected. This washer helps eliminate a lot of that mess for your light to medium duty chores. It comes with a compact and lightweight main body that delivers 1900 PSI at 1.2 gallons per minute. The whole package weighs about 8 lbs so it's really easy to move around without a bulky frame or upright body like in many other pressure washers. Also included are a 20 ft hose, 25 and 40 degree nozzles, soap and turbo as well. There's a soap foam cannon for cleaning your cars and such, as well as a 11" rotary surface cleaner for doing sidewalks and patios. This pressure washer is ideally suited to cleaning your cars, grills, light duty siding jobs, windows and doors, sidewalks and patios, and even your fences and decks. It's easy to use, easy to move, and comes with just the right attachments for most basic jobs around the house. Highly recommended!!
I would recommend this to a friend I paid full price for used product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it in person from the store as soon as i got home opened it parts were dirty plastic was off but what got me is the washer it self had water in it, so apparently some other customer bought before and returned it . And they tried to sell it back as a brand new item
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello JR84 - We are very sorry to hear about this experience! This unit should be sold in new condition. Should you experience any issues with the product, we would like to assure you that this unit carries a three-year warranty, from date of purchase with proof of purchase. If it ends up that you are having an issue with the pressure washer please contact us by phone on 1-888-909-6757 or by or by chatbot on Greenworks website so we can investigate this issue with your further.
Junk product - dont waste money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked only for 5 minutes. Motor won’t start Return window passed .
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hi Srini. We are sorry to hear about this experience! It sounds like you will need to contact us directly some further information would be required to be better assist. Please start a Live chat on www.greenworkstools.com or call 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information. We look forward to helping better!
Garbage store
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is a terrible store. 14 day return policy is the stupidest policy for a major retail store. Never buying from Best Buy again
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello IsaacP - We are sorry to hear of your frustrations. Best Buys return policy can be reviewed by copying and pasting the link shared. https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014
Should you have any questions or warranty needs on a Greenworks product, please contact Greenworks directly through Chatbot by contact page located on our website or call us at 1-888-909-6757 (1-888-90WORKS). We are here to help.
Poor quality Pressure washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The pressure did not work after about a total hour of use.
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello RichardE. We regret learning of the difficulties you encounter with your pressure washer. Please find below a list of troubleshooting suggestions for your consideration. Clean Obstructed Nozzles: To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to fail to function normally. Removing Air from The Line / Bleeding Out the Unit: Purge any excess air from the pump. Set up the unit as usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit. Lastly, ensure the water source is fully opened and is at least 45PSI. There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure. Please note this product has a three-year warranty from the date of purchase. If you have exhausted all troubleshooting steps and the problem persists, contact us through Live Chat on Greenworks Tools website or call 1-888-909-6757 (1-888-90WORKS). So, our experts can discuss your experience; please have your pressure washer with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
Not for me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Felt cheaply made and the parts didn’t fit well together. Not for me.
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello JosephC. We are sorry to hear of this experience. We would like to get in touch to ensure that your tool is operating up to our performance standards. Please reach out to our Customer Support Live Chat on Greenworks Tools website (www.greeenworkstools.com) or call 1-888-909-6757. So, our experts can discuss your experience; please have your pressures with you along with the model and serial number to complete troubleshooting to ensure a quick resolution is provided.
Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know how this thing has such good reviews mine worked twice now it leaks like crazy in half the time can’t even get it to turn on garbage
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello ElvisM. We are sorry to hear about your experience when using Greenworks 1900 PSI pressure washer. It sounds like you will need to contact us directly some further information would be required to be better assist. Please allow our team to gather some further details so that we can help find a resolution for you. We ask that you connect with us by Live chat on Greenworks Tools website or call 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Waste of money
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad product, got it for my dad for Christmas. He used it once and it broke right after. By the time he used it the warranty was over.
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello ThatBoiUy - We are sorry to hear about your experience when using this Pressure Washer. It sounds like you will need to contact us directly some further information would be required to be better assist. Please allow our team to gather some further details so that we can help find a resolution for you, we can be reached by phone at 1-888-909-6757 (1-888-90WORKS) or start a Live chat on Greenworks Tools Website. All we ask that you have access to the Pressure Washer so that we can complete troubleshooting with you and gather necessary unit information.
Absolute junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute junk, broke with the first use, stay away. Where is the option for 0 stars?
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello RichmondBill. We are sorry to hear about your experience. It sounds like you will need to contact us directly and some further information is required to be better assisted. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you give us a call at 1-888-909-6757 (1-888-90WORKS) or start a Live chat on (www.greenworkstools.com). All we ask is that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Didn't get to use
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got it setup, turned on, ran for 10 seconds and died, never to turn on again, fuse in plug blew the second you turn it on
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello AaronL. We are sorry to hear about your experience when using this pressure washer. It sounds like you will need to contact us directly some further information would be required to be better assist. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you give us a call at 1-888-909-6757 (1-888-90WORKS) or start a Live chat on www.greenworkstools.com. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Does not work after one use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only used this once. After coming back from vacation, about a month or so, it worked for like 10 minutes and then it won't turn on anymore.
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hi Kespar. Thank you for your post. We are sorry to hear this happened. There are a few troubleshooting procedures that may be attempted to get the unit running properly again. Some troubleshooting suggestions for you to try.
Cleaning Obstructed Nozzles: To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to fail to function normally.
Removing Air from The Line / Bleeding Out the Unit: Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit.
Lastly, ensure that the water source is fully opened and is at least 45PSI. There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure.
Should you still experience any issue, please do not hesitate to contact Greenworks Tools directly through live chat. We hope this helped!
Leaking after few use
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Start leaking after 3 uses within 2 months. Very disappointed.
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello NirojK - Thank you for your review. We are very sorry to hear about this experience. It sounds as though you will need to contact us directly so that we can appropriately investigate this issue. We urge you to contact Greenworks directly through chatbot on Greenworks website that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS). We would like the opportunity to speak with you to see if we can find a solution.
Not reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after first use. Motor doesn’t start.
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello User. We regret learning of the difficulties you are encountering with your pressure washer. Please find below a list of troubleshooting suggestions for your consideration. Clean Obstructed Nozzles: To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to fail to function normally. Removing Air from The Line / Bleeding Out the Unit: Purge any excess air from the pump. Set up the unit as usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit. Lastly, ensure the water source is fully opened and is at least 45PSI. There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure. Please note this product has a three-year warranty from the date of purchase. If you have exhausted all troubleshooting steps and the problem persists, contact us through Live Chat on Greenworks Tools website or call 1-888-909-6757 (1-888-90WORKS). So, our experts can discuss your experience; please have your pressure washer with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
