Customer Ratings & Reviews
- Model:
- 1345202
- SKU:
- 6531331
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the 80V 21” Lawn Mower, 13” String Trimmer, and 730 Leaf Blower Combo's overall performance, battery life, ease of use, and power. Many appreciate the low noise level and lightweight string trimmer. However, some customers mention the size may only be suitable for yards up to 8000 square feet.
This summary was generated by AI based on customer reviews.
Great combo
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very great combo for the buck but an extra battery is needed for an 8000sqft lot. I have to charge twice to cover though they say 0.5acre
I would recommend this to a friendClean without any issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well in my lawn. I bought this product a month age with great deal, it’s really good at value for money criteria.
I would recommend this to a friendHappy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been pleased with my items, especially since the mower folds up. Easier for storage, also recommended to others
I would recommend this to a friendBb is best
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best price i got from bb.never saw taht price even in direct website
I would recommend this to a friendGreat little mower
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like it and I knew that it wouldn't run for as long as they claim. It says 3/4 of an acre but it won't mow a quarter of an acre on 1 charge. I do live in the country and my lawn is not manicured so if you live on a city lot it is a great choice. It does very well at sucking up the grass which was one of my concerns but it has a good lift.
I would recommend this to a friendBrand response from Greenworks Tools
Posted .Hello DonM. Thank you for taking the time to reach out to us. We are sorry to hear you are unhappy with the runtime. Run time and cutting area are assumed maximum values when using the mower. Run time can be affected by grass height, cutting thick grass consumes more energy. Flatness of cutting area cutting in slopes consumes more energy. Cutting mode collecting and mulching consumes more energy. Usage of self-propelled drive mode faster speed and slopes consumes more energy. Sharpness of the cutting blade dull blade consumes more energy. We hope with these tips they will assist in a more enjoyable user experience. Should they not yield results, and you are still concerned with the runtime you are getting we would be happy to investigate to see whether your run time would be considered average; please start a Live Chat through the customer contact page located on our website (www.greenworkstools.com) or contact Greenworks at 1-855-345-3934. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
valuable with price and quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect package for grass cutting and price. build quality is also very good.
I would recommend this to a friendPlease don't buy anything from Greenworks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although I generally like Best Buy and I don't believe this is completely their problem I warn strongly against buying anything from Greenworks. I bought this because it was on sale but wasn't able to open it for about a month. The lawn mower didn't work and I was never able to get hold of someone at customer service. It turns out this company has a 1.9 rating by the Better Business bureau. They don't even have a phone number listed for the regional office in Morristown Tennessee. There are plenty horrible reviews out there for you to review on Google. Best Buy only has a 15-day return policy which is a joke as they told me I should have bought an extended warranty. I shouldn't have to buy warranty for a product to work out of the box after a month. They obviously realize their products aren't very reliable if they only have a 15-day policy. They should be ashamed for selling something from a company that only has a 1.9 rating. I will be sure to Google reviews before I buy anything ever again from Best Buy.
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello Mlm3rd. We are terribly sorry to hear about this experience. We strive to provide a quality product and a great customer service encounter. Greenworks 80V platform is backed by a four-year tool and battery warranty. We would be happy to help with this matter, however, some further information would be required to be better assist. We recommend contacting our customer support team for assistance with properly submitting a warranty claim. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat with an Expert” in the bottom corner of your screen, Chat with a Live Agent I Monday - Friday: 9:30am – 5pm EST or by calling 1-888-909-6757 between 9AM and 7PM EST, M-F. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided. *Business hours are subject to change.
It’s okay.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I purchased this item BestBuy had the dual battery Greenworks displayed so I have had a bad taste in my mouth since I purchased this. Greenworks support has been great with the two battery issues I’ve had but I’m a little worried for the future when I’m out of warranty considering two batteries have gone bad in less than a year. I’d recommend piecing the equipment you want separately Works okay just make sure you don’t have a big yard or have time to charge in between.
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello Ronnings851 - Thank you for choosing Greenworks for your lawn care needs! We would like to let you know about our excellent aftercare warranty service for all our customers. Greenworks 80v platform is backed by a a four-year tool limited warranty. If you ever experience an issue or have any concerns when using one of our products, please contact us at your earliest convenience to see how we can help. We can be reached directly through chatbot on our website that will direct you to a live agent or call us on Greenworks Pro toll-free helpline at 1-855-345-3934.
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||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Fast battery charging. Saves time to do yard work compared to when I used a different product
I would recommend this to a friendGreenworks lawn mower review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mower and blower are upto the mark, but the string trimmer is a bit difficult and heavy to use for the new home owners
I would recommend this to a friendBrand response from Greenworks Tools
Posted .Hello AnveshgopalnathD. Thank you for the positive feedback on your mower and blower. We are sorry to hear you are unhappy with the trimmer's weight. The weight (without battery pack) 7.5 lbs. (3.4 kg). Adjusting the handle can provide a better balance, this will help evenly distribute the weight between the battery and the base, and proper ergonomics when holding a string trimmer can improve comfort and cut quality. Here are some tips for holding a string trimmer:
Posture: Keep the arm holding the front handle straight, while slightly bending the hand on the rear handle. This will keep the trimmer head parallel to the ground, which gives the string the most cutting contact area.
Level: Hold the trimmer level.
Angle: When trimming against a hard surface, be flush with it. Holding the trimmer too high or at too shallow an angle can result in uneven or ineffective cuts. Hopefully assist in a more enjoyable user experience. Should you have any further questions or warranty needs, contact us through Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution.
Positive
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Works excellent! Useful for lawn maintenance, mowing.
I would recommend this to a friendHappy wifey happy life
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Found this deal online and bought for the lady of the house, combined with the extra battery for free it was a steal. She loves doing the yard work, a win for both of us.
I would recommend this to a friendCustomer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work very well, my only concern is the battery - doesn’t last long enough for my entire yard and how long/many times they can be recharged.
I would recommend this to a friendWorth it!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a total front and back yard of 6000 ish sqft and this combo works great!! The mower provides much ease with self propelled. No complaint!
I would recommend this to a friendAmazing for my first
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] New home owner here and needed a lawnmower for the fresh grass. Bought it under black friday deal and its been the best adult puchase.
I would recommend this to a friendGood kit.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Just the battery does not give enough time, you may need additional battery.
I would recommend this to a friendMower, Blower, and weed eater
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is in excellent condition. I have to drive all the way to pick up the box but it was worth it.
I would recommend this to a friendGreat deal at best buy on combo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal at best buy on the combo kit with extra battery. Winter here now but tried out the blower and works really well. The mower was easy to assemble.
I would recommend this to a friendPrice worth
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this right before thanks giving for better price and it worth it
I would recommend this to a friendGreat Lawnmower
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great lawn mover. Gets the job done well. Battery life could last longer. Last about an hour.
I would recommend this to a friend