Customer Ratings & Reviews

Hello Disappointeduser - Thank you for taking the time to share your experience with us. We're sorry to hear that you were disappointed with the performance of the kit, we will take your comments and pass them along to our product design team for future consideration. Batteries are the costliest items to manufacture and ship in any kit. Full kits including a tool, battery, and charger are priced affordably so that consumers can begin building that line of tools and move forward purchasing tool-only units. When you purchase batteries on their own, it is more notable the cost that they carry. We apologize if this is of any inconvenience to you. One of the many benefits of the Greenworks 80V platform is the interchangeability of the batteries. If additional batteries are purchased in a combo pack (tool + battery) for another Greenworks 80V tool, you will have extra battery that would provide you with the additional run time. Alternatively, additional batteries can be purchased to extend the run time. This unit is compatible with 80V Greenworks batteries (only). Should you have any further questions or warranty needs, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us on Greenworks Pro toll-free helpline at 1-855-345-3934.

Hello HannahD. Thank you for reaching out to us. We would like to clear up any confusion you may have had when reading the provided description. Greenworks 80v platform is backed by a four year tool and battery warranty and you can expect the following runtimes: 21” Lawn Mower coverage cuts up to 1/2 acre on a single charge; runtime up to 45 minutes of runtime a single charge. Trimmer head & Leaf Blower; runtime up to 60 minutes on low. Please note the runtime on the blower, as blowers are considered a high-power draw application which means they do tend to drain the battery quite rapidly in comparison to some other tools. Please be assured we price our batteries with the cost of material, manufacturing, and current market pricing in mind. Batteries are the costliest item to manufacture and ship in any kit. Full kits including a tool, battery, and charger are priced affordably so that consumers can begin building that line of tools and move forward purchasing tool-only units. When you purchase batteries on their own, it is more notable the cost that they carry. For further information, please start a Live chat on Greenworks Tools website or call us on Greenworks Pro toll-free helpline 1-855-345-3934. Thank you.

Hello DonnaW - With the spring season here, we have an influx of requests. We apologize for the delays currently taking place! We know your time is valuable and our team is working diligently to be in contact with each waiting customer as quickly as we can be while giving each person the attention they deserve. Unfortunately, we understand this is not ideal, but we want to be clear that this is not a normal experience for Greenworks. Please know, that we look forward to assisting you and are very sorry for the delay.

Hello RickyH - We are sorry to hear that some parts seem to be missing. We would never want our customers to have this experience, and we urge you to contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at Greenworks Pro toll-free helpline at 1-855-345-3934, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right!

Hello PuneetG - We are sorry to hear that your purchase fell below expectations, and we would like to hear more about your experience to see how we can make things right! Please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS).Thank you for your feedback!

Hello SJ99. Our Greenworks Pro 80V Cordless 21" Self-Propelled Cordless Lawn Mower features a powerful brushless motor, which has 3200 RPM tr/min