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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 905 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers have good things to say about the Survivor Extreme Case's protection and fit for their Apple iPhone 7 Plus. Many appreciate its ease of use and the lightweight design, while some also found the price to be reasonable. However, some users experienced issues with sound quality and felt the case added some bulk. A few also commented negatively on the screen protector and belt clip.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 905 reviews
  • Rated 1 out of 5 stars

    Pretty but defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on sale, was a really good deal. I thought I was getting a bargain but instead I get a case that covers up the speaker phone mic. Very inconvenient since this is most of the way I talk on the phone. Will be buying a different case!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is very thin and flimsy. Very hard to slid top visor off case to place phone inside, hard to align and slide back on. Dirt still gets inside and on the phone. The mute botton is easily switched to the wrong position.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new iPhone and needed a new case. I used the case for about two hours and had to take it off of my phone. The volume buttons would not work. I tried adjusting it several times and it did not help.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my phone on my belt and rubbed against my truck and clip broke. Phone fell on my driveway but didn't break. This was 19 days after purchase so I could not return it to Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return it because it does not work properly with the phone. Best Buy let me return the item with no problem just disappointed that it didn't work properly with the phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried this when I first got my phone traded it back in before I left the store. Very hard to line up and close. The employee tried to could not get it to work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke quickly they replaced. Broke again they replaced again. So the Warrenty on it is awesome. Just a pain to keep having to call.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Durable but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I really liked the fact that this phone case was very durable I found the side switch did not work on my iPhone 8 Plus! Returned it...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't even try using your speakerphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad design, has a cover over the speakerphone mic that muffles and cuts out your voice so you are unbearable. Returned item after a few days

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will return this item. The case design is bad. One can hear the caller but the caller cannot hear you. It only works with Bluetooth

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was very disappointing. Used only about 2 weeks and case broke. I threw it away after purchasing another one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good choice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen cover quality is poor and the touch pad cover ripped anger only a couple of week. Very disappointed for the price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You can not be heard will talking with this case,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to be heard by others on phone many times told I could not be heard. Water proof keeps people from hearing u talk!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely would not buy this case again. Just did not stand up to what it said it could do!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not impressed with this product and threw it away after a couple of weeks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not a good case for the money. Five and below has better cases.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke way to easy kid dropped phone and it didn’t protect

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case hard to put on and off. Fell apart after about a month

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The side button

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The side button does not work that well. Will be returning item

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Really Big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To bulky. Does not fit and your back pocket. Hard to put on.

    No, I would not recommend this to a friend