Customer Ratings & Reviews

Christian, a Geek Squad technician, did an excellent job installing and fine tuning my TV and Audio system. His actions were very efficient and he left a clean work place.

Geek Squad reinstalled our tv. Did an excellent job. Cleaned up after themselves and left the house as it was before entering. I always love their service people. They are great.

They have installed 2 or 3 TVs and their components over the past years. They are ALWAYS punctual, knowledgeable and careful. I wouldn't have anyone else do an installation.

I'm giving these 5 stars to the last team that came out to get my T.V. mounted back on my wall, you sent your 3rd party installers to mount it and they didn't know what they were doing, they sent me to buy another mount for $179.00 and it turns out to be the same mount I had on my wall already, it was a bad experience trying to get my new 65" Sony T.V mounted. the team that finely mounted it did it right and it only took them about 15 minutes to do.

Very good job by Geek Squad ....NEVER HAVE THE ALTERNATIVE GUYS !!!!! WAIT ON Geek Squad there the best showed me things I didnt know I had .

Outstanding Geek Squad performance! Professional... knowledgeable.. couldn't ask for more!

Installer was really nice, very professional. Did an excellent job.

The agents re-installed the Smart TV properly and securely on the wall and reconnected all our smart devices that are hooked up to it

Needed a correction after first install of my 65" Sony OLED. GEEK SQUAD came out fixed the problem with no additional charge. Very professional. Thank you Mina Sedhom.

I love my new TV and the technician from the Geek Squad was very helpful as was the previous technician

The Geek squad replaced a wall mounted TV that had issues. They were on time, professional, very fast, and did not leave a mess. They even programmed all my remotes.

Herbie and Mitchell ( Bestbuy -Barboursville WV) we’re very efficient and professional. They installed our big tv on the wall with expertise, cleaning up the box and packaging as they worked. They wore masks and gloves due to COVID) as well as shoe coverings to protect our carpet. They helped us program the tv and made sure we knew how to get Netflix, prime, game console, etc. they were very patient, and even helped us find a good sound bar for our tv and room size. We appreciate their friendly, professional help. Geek squad is great.

As usual with Geeks- everything went smoothly. Quick, courteous, knowledgeable.

Had a Sony Oled prior. This Samsung is far superior

Although there were some scheduling conflicts, the Geek Squad did a dynamic job getting my TV's installed!

I moved from Georgia to Virginia, and the Geek Squad delivered a replacement for a damaged tv, set it up, and made sure it was working properly. Love the tv and the service!

The agents that mounted the TV were very conscientious about getting everything right. I really appreciated that.

the geek squad mounted my TV and hooked it up to my sound system and did a SUPER job!!! Thank u geeks!!!

Geek squad replaced my tv and they did a great job. They were very quick, friendly and knowledgeable. Awesome job reducing the wire clutter from my previous install.

This is the third TV I have had BB install and every single time they are amazing. They should double the price at least. First class.