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Customer reviews

Rating 4.7 out of 5 stars with 1399 reviews

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94%
would recommend
to a friend

Customers are saying

Customers consistently note the excellent overall performance of the GSP ReInstall 55"-TV & Components, with technicians ensuring everything works as expected. Reviewers appreciate the quick installation speed and the quality of the mounting service. Furthermore, customers are satisfied with the connectivity and setup, as well as the attention to wire management.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,399 reviews
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    GSP Re-Install TV 82 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an outstanding job with taking my 75inch tv down and putting up my 82inch and making sure everything worked and answered all of my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    geek Squad tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great! They installed the new TV and then boxes up the old tv and cleaned up and were very nice people.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional. They took great care in protecting themselves and us wearing masks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very great in hooking everything up . Took his time to tell about how to use everything. Took pick up all the waste packing . Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Geek squad lowed television quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents lowered my television and reconnected all my devices

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Very professional.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my TV above the fireplace and connected cable & sound bar, then programmed the remote. Everything was working very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG TV Blu Ray hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Communication was great and the service exceeded expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent expertly installed my in ceiling speakers. He thoroughly cleaned up after completing the install. Would definitely use Geek Squad again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Always get extended coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem in having the Geek Squad come back out to update the installation of the product I purchased! Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional, courteous, fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad removed broken TV, moved wall bracket to fit new TV and hung and set up the new Frame TV.

    I would recommend this to a friend
  • Pros mentioned:
    Mounting

    Rated 4 out of 5 stars

    Island girl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv to the wall and set it up. They were very professional and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional installation!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians that came to wall mount my TV were great. They were very professional and all the work was done quickly and also very neat. Very happy with the job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding customer service as usual from the Geek Squad out of Pensacola! Thank you guys!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey mounted and set up our tv. They were professional, knowledgeable and took the time to answer all our questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replacement TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was thrilled with the expertise and professionalism of the Geek Squad service. The service person was tidy, on time and communicated his arrival time prior to service. I'm extremely pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went perfectly. The geek squad was polite, obeyed covid safety regulations and did a fantastic job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need An Improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected my devices. Geek Squad did not have the correct phone number to call me and let me know they were arriving. I have told Best Buy MANY times the correct phone number. They tell me they cannot change it. This is a poor response. As much as people move due to jobs, the phone numbers will change. Best Buy needs to do a better job of getting the correct phone number for the customer,

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Was very satisfied with the service we received.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After sound went out on sound bar and t.v. agent was able to reconnect our service and we are very satisfied with the agent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good investment to have the Geeks install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two different geek squads came to install two new tv’s . They both were excellent. Everything was done correctly. Appreciated their help.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    This time around they got it right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not loving the fact that this was the third time I had to have geek squad out to my house because the first 2 times they installed it wrong. The last rep that came over was awesome and sympathetic to my situation and corrected everything.

    I would recommend this to a friend