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Customer reviews

Rating 4.7 out of 5 stars with 1399 reviews

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94%
would recommend
to a friend

Customers are saying

Customers consistently note the excellent overall performance of the GSP ReInstall 55"-TV & Components, with technicians ensuring everything works as expected. Reviewers appreciate the quick installation speed and the quality of the mounting service. Furthermore, customers are satisfied with the connectivity and setup, as well as the attention to wire management.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,399 reviews
  • Rated 5 out of 5 stars

    Outstanding expetience...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service! The two installers were efficient, neat, cooperative and nice! Did an outsanding job. So rare today. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 65” wall tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike and Jeff from Anchorage Geek Squad did an excellent job removing our old tv and installing the new 65” LG on the wall. Very kind, courteous and thoughtful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing my tv, very knowledgeable and courteous. The gentleman deserves a medal for what they a aks to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is worth the money - fix the wait time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad people were WONDERFUL!!!!!!! They were great. Fast, efficient, on time and FRIENDLY. My only issue was that it took a long time to get them scheduled - they are BUSY it seems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable technicians who go above and beyond to help those of us who do not know what we are doing. They explain in layman’s terms how to navigate the remote so we senior citizens feel comfortable with using our new toys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #1GeekSquadFan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen from Geek Squad had the BEST customer service skills! They quickly mounted my TV and answered all my questions. They were amazing and I highly recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're not able to install and set up a TV by ourselves and we're so glad we opted to have the Geek Squad install it for us. No bother, no hassle and they even programmed my Harmony remote to the new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two men from Geek Squad arrived and removed the old TV and hung the new TV. They went through the setup and made suggestions of how use some of the many features. They were very courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician mounted my to to the right place and I was happy about their work and efficiency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt and very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, nothing to much for the colleague.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shad is knowledgeable, and professional. Gave informative information. And explained everything to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came in and like a machine were very professional and fast. They took precautions to keep our home clean and were very very polite explaining everything they were doing in our home. I will use the Geek Squad again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great timely installation once old TV was declared unrepairable. All Geek Squad employees were very courteous and extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were professional & very competent. Work was completed efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents removed failed tv and installed and setup new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were on time, courteous, informative and efficient! Would recommend them highly!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    re-installation of TV and bracket mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an installation of a replacement wall mount bracket as the first one was improperly sized. I found the Geek Squad installers to be highly professional and the re-installation of the bracket and TV was done flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad came out to reinstall a tv that was defective from the factory. They were great the first time and just as great during the second install. This is a great serivice! Well worth the money for piece of mind!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKS are great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was on time, competent, efficient, and took the time to show this old geezer all of the latest features on my smart TV There was no hyper-technical jargon nor did he "speak down" to me. Yea, Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation and great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good experience with the installation. And Stoller was top notch. He knew what he was doing and very efficient.

    I would recommend this to a friend