Customer Ratings & Reviews

He did a great job going through all the steps to see why I wasn't getting a picture from my PS3. He got it working perfectly.

Kody and Blake installed my two new JBL sound bars and subwoofers. They also disconnected my deceased husbands old stereo equipment, including 2 receivers, DVR, CD player. They installed three new surge protectors. Before they left, they made sure I understood how my new sound bars worked. They were polite, efficient, tidy and very nice, professional, young men.

The install process was difficult but the guys used their knowledge and thought outside the box to install our new tv. Great job guys!

The Two Men was very professional and polite. They got my TV mounted and explain what I need to know and one of the Guys has been to my home over a year a got to help me with my Google nest set up he did a good job then to.

The squad was very professional and answered all our questions properly. The installation was very clean and looked great!

We love the Geek Squad. Not only did they do an excellent job of mounting our new TV but took the time to explain it to us.

They did an awesome job setting up my tv did a check on it and working fine Thankyou Geek Squad

Geek Squad was very informative, took down the non-working tv, installed the new tv and hauled the old one away!

The agents were absolutely professional and did a great job in mounting the new TV using the existing bracket.

Once again, the extra money spent on a warranty was well worth it! The Geek Squad staff are always cordial, polite and willing to put forth the extra effort to help find a solution to any problem. My older LG tv died, but under an extended warranty it was still covered. The people on the phone and whom delivered our new tv we’re super friendly and helpful. We will be Best Buy customers first and foremost when looking for any appliances or home entertainment.

The agent connected my tv to DirectTV in minutes.!

The agents were prompt with their appointment, efficient and patiently helped to make sure I understood how to use my "Smart TV" before they left. When I had a minor problem the young man who had installed the TV was able to give me assistance over the phone which resolved my one issue. Highly recommend them and that anyone purchasing one of these Smart TVs keep Geek Squad insurance/warranty. Worth it.

Came on time and were very careful Set up was thoroughly perfect

The delivery guys were amazing. Polite, quick and just great. When they found out my staircase light was out and my husband was unable to get on ladder and replace it, the guys offered to fix it!!!!! We were so happy... With covid we were unable to have anyone in to replace...We were using motion sensor lights to get downstairs!!!!! What a relief to finally have a light. The best ever!!!!!! Thank you.

Geek squad is the best the install is perfect couldn't have asked for better service.

Zeb and Logan were very thorough in installing my new tv and very informative about streaming as I was eliminating my cable service and streaming all my programs and music.

Did a great job and answered all my questions. Would recommend to anyone.

Great communication, ease of business and complete service like it should be. Best money spent on Geek Squad.

I've had the Geek Squad out to me house a couple of times lately to install new things. They did a great job of installing my new TVs and setting getting the wifi links for Netflix, etc. up and running. They cleaned up after themselves and did things quickly. Since I had weak wifi they couldn't set me up on one of my TVs, but walked me through the process on the second TV. Once I installed a mesh wifi network I was able to set things up quickly.

picture quality is very good but volume seems lower than my other samsung.