Customer Ratings & Reviews

Geek squad installed my TV above the fireplace. Did everything as expected and all looking great.

great job done by agent answered all my questions very happy

Best Buy installed the original TV and set it up to use two devices to start it, one to turn on and the second to choose program if other than what I was last watching. This time they set it up to use only one device but it takes longer to come on and get to the show you want. Why not have a consistent fast way to get the program you want.

The agent installed everything and explained everything to meGeek sguad

This is the second time I have had Rob install a tv for me and he is the BEST!!!

The Geek Squad did a wonderful installation job. Professional and efficient wonderful customer experience

Installation man was right on time as I was told. Did a exceptional job of installing this tv and removing the other one.

Very professionally installed with objectivity as a yardstick. Kind demeanor and on time.

Outstanding Geek Squad employees, great service and great attitude. Explain to us everything about the TV. Had enough patience to explain everthing to us. Keep up the good work guys.

The Squad installed my wall mounted TV and connected it to my cable box and BB purchased receiver. However, the connection left me with perfect sound from cable but no center channel sound on streaming services. I called the installer and left msg re: problem but got no response. This was never an issues with my old Q60.

Gabe & David, each called the day before and the day of to confirm. They were unbelievably great guys, extremely professional & very courteous. They were very patient and totally understanding. Made sure the whole system was hooked back correctly and made certain the the TV fitted perfectly on the stand I have. Thank you, gentlemen.

Quick an efficient. Person set up my tv Did a good job.

We are very pleased with Jorge from Geek Squad. Very polite, patient and most of all he did not watch the time he spent on the job. He made sure everything is in perfect working condition. He even waited for me to exchange a cable from Spectrum to be sure my TV will be operating well. Here is the bonus, he even came back after working on another job to ensure I am not having any problem with the wall mount and TV performance. Just a happy customer!

Third time was a charm. We bought a very nice Samsung sound bar with bass booster. The first trip we needed and did not have an HDMI cable. Second trip we had sound for about 3 weeks then it quit working. Several weeks later another one of the “geeks” came out. Turns out it was a problem with the cord. Reconnected the system using a different method “ the old old”way and we have been good ever since.

They set everything up & it worked flawlessly! Very helpful, very pleasant, and very professional.

They set it up and had it working in minutes. The replacement was a newer model.

The tv was Nita 47” it was larger. They did a good job and explained thing well

Geek Sqad did a great job installing the new TV. The also showed me how to work the new remote. Very patient and knowledgable.

Very good Technicians, they know their business and are very helpful, I can highly recommend their service. They take time to thoroughly explain how to use the equipment they install, and they take all of there empty boxes with them when they go.

Good communication from beginning to end of service. Very professional and well knowledgeable with installation and product info. Respectful of properties, most importantly friendly.