Tech the Halls 24-Hour Flash SaleLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1394 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,394 reviews
  • Rated 5 out of 5 stars

    TCL98XL RE-INSTALLATION

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good communication from beginning to end of service. Very professional and well knowledgeable with installation and product info. Respectful of properties, most importantly friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Tv install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed and replaced old tv with new tv

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician was very informative. He did a great job setting tv up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came out and I did my second TV on my bedroom wall did a perfect job

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great productt

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they treated my like a king very nice and personable,they certainly knew what they were doing thank you

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very pleased

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, as usual! The agent patiently explained how to go from one device to another. Very helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    TV installed quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV and all devices were connected in little or no time at all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad is great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy home entertainment equipment, definitely have the Geek Squad install. Well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek install my TV fast.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with Best buy and the geek squad. They know how to take care of their customers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GREAT JOB!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK SQUAD did a super job. They were very neat & prompt! Would use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony 65" tv install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys were great - knew their stuff and installed carefully and quickly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service. The team came in, mounted my TV cleaned up the area and was done!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service help me alot and got me my new LG tv fast told me what to say when i called the geek squad and it work i got my TV with in two days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad comes through

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were prompt, experienced and willing to try to make the install as perfect as I wanted it. They installed a very heavy stand for my new 65" OLED TV. Very easy to work with and obviously skilled.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sound Bar Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed perfectly any pleasant installers. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad installed my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, beautiful picture on the new Sony 75 inch tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really great technician who did my reinstall!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reinstall went wonderfully. I couldn’t have had a more awesome tech. He explained everything and was very efficient with set up. I appreciate his kindness and patience in explaining everything to me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    defective tv replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast service,, very polite,, very efficent,,finished early, :)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I am very satisfied with the good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time and always very attentive to my questions, in additon the problem was solved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wrong delivry but excellent resolution

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had wrong TV brand delivered but did not know til 5 mos after delivery when we had to reprogram the remote! Phone customer service needs MUCH improvement but ultimately in store mgr John and delvery from Zack was excellent.and we got what we paid for plus the most upgraded model.

    I would recommend this to a friend