Customer Ratings & Reviews

If you buy home entertainment equipment, definitely have the Geek Squad install. Well worth it.

Very pleased with Best buy and the geek squad. They know how to take care of their customers.

The agents removed and replaced old tv with new tv

Best Buy installed the original TV and set it up to use two devices to start it, one to turn on and the second to choose program if other than what I was last watching. This time they set it up to use only one device but it takes longer to come on and get to the show you want. Why not have a consistent fast way to get the program you want.

The TV and all devices were connected in little or no time at all.

The GEEK SQUAD did a super job. They were very neat & prompt! Would use them again.

Zeb and Logan were very thorough in installing my new tv and very informative about streaming as I was eliminating my cable service and streaming all my programs and music.

Excellent Service. The team came in, mounted my TV cleaned up the area and was done!

the guys were great - knew their stuff and installed carefully and quickly

Technicians very knowledgable and very helpful with any questions

The Squad installed my wall mounted TV and connected it to my cable box and BB purchased receiver. However, the connection left me with perfect sound from cable but no center channel sound on streaming services. I called the installer and left msg re: problem but got no response. This was never an issues with my old Q60.

Very good Technicians, they know their business and are very helpful, I can highly recommend their service. They take time to thoroughly explain how to use the equipment they install, and they take all of there empty boxes with them when they go.

They arrived on time and always very attentive to my questions, in additon the problem was solved.

Excellent service, beautiful picture on the new Sony 75 inch tv.

Installed perfectly any pleasant installers. Thank you.

Outstanding Geek Squad employees, great service and great attitude. Explain to us everything about the TV. Had enough patience to explain everthing to us. Keep up the good work guys.

fast service,, very polite,, very efficent,,finished early, :)

The Agent was very helpful in setting up my warranties for both computer and printer. Scheduled appointment for data transfer. Disappointment was that there were no appointments scheduled for the period I was there, there was no customer at the counter and it would have only entailed drop off of old and new computer. The Agent would not book my appointment for that moment and I have to wait almost two weeks for service. A negative customer experience with a team that is usually very supportive, customer focused and flexible to provide immediate support.

GEEK SQUAD WAS SUPER HELPFUL SETTING UP MY TV AND MAKING SURE EVERYTHING WAS WORKING

The agents install everything on time and everything works well.