Customer Ratings & Reviews

Technician was awesome! (Desha). He was very professional and experienced for the install. Made great recommendations where/how to mount wall mount. When TV was discovered to be damaged - he made an extra trip to warehouse and picked up a new one and installed that evening working late with no problem. Top notch technician!!!

Love the Geek Squad! Our three TV system was a disaster due to Best Buy not specking out the system correctly. One of the Best Buy guys came to our home to look over TV room and spec out the system. It took three trips by the Geek Squad to finally remedy it. We will continue to buy from Best Buy because of the Geek Squad.

The guys who came out were great and one was in training, but they were excellent workers and worked with us.

Great job by James and Juan for their attention to helping their customer We appreciate also Wes and Paul at the Westminster Colorado store helping get someone out to help and take care of our problem. Thanks to these guys for working to solve an issue we had. Really appreciate the phone calls, texts to keep us up to date

My TV was replaced on its wall mount and reconnected.

We were having problems with our TV and had the geek squad come out to get it to do more than we were using at the time and we did not know how to help with any of the problems we were having. He came right on time, and fixed everything immediately. He explained a lot of things to us and we are now getting our TV to do what we bought it for ! Very nice attitude and thorough.

Geek squad came and checked my tv out, determined it was defected and replaced it. The guys i dealt with were professional and friendly.

The Geek Squad came out and swapped out my old Xfinity cable box for the new one that is compatible with my new smart TV.

The agent unhooked and removed my old tv and hauled it away. He unboxed the new tv and placed it on the stand. the he hooked up all the devices to it and setup the tv. He did an excellent job.

GSP 47" tv works as charm , very happy , as long as you do install with geek Squad

The Geek squad team did an excellent job of removing my old TV, mounting my new TV and reviewing the remotes functions with me. Outstanding job and much appreciated!

The installers did an excellent job; I would recommend them again. The one person has installed 2 TVs in my house and is great.

The agents made sure to take note of the position of the prior tv and mounted the new in the exact spot. They tested, and adjusted the picture, along with getting it connected to my internet and downloading my prior apps that were on the old tv. They were very careful in the home and cleaned all packing materials up and hauled away.

The Geek Squad reinstalled my Samsung TV, hooked up my sound bar & showed me the ins & outs on the menu screen. They were professional, polite & very helpful.

They replaced New TV Mounted and set it up .Haul away returning one .

They got the replacement TV set up and working before the sound bar blew. I didn't even bother putting in a ticket.

tv works great and installation was a breeze and technicians were wonderful

These Geek Squad Team Members are simply fabulous!!! They are very courteous, very knowledgeable, and friendly. We have had several experiences now with in-home services with Geek Squad...all have been very positive. Therefore, I recommend Geek Squad frequently to various people. Thank you!

The technician was very accommodating when I called about my TV issues. They took needed information and my problem was solved.

It was put up quickly and level the first time around