Customer Ratings & Reviews

Geeks did a great job of removing the old TV and mounting the new one. Good staff that acted very professional.

Agent were professional, respectful, knowledgeable and above all kind.

This is a great thing for big items that you buy from Best Buy and that you can call them on the phone and get help with your items that you need help with

The gentlemen were awesome. They knew exactly what to do. They did it quickly and efficiently. They were helpful with any questions asked. We Weill always recommend them and the service of the Geek Squad.

The gentleman they sent out to install the TV was great. His name was Spencer Noll.

The agents set up my TV, programed my remotes, connected my other devices and took the time to explain to me how to use my remote control. Cleaned up after they were finished. Very satisfied with the agents and with best buy.

The team was excellent The entire team from purchase to setup was amazing.They answered all of my questions and concerns. I

I don't usually buy protection plans but I'm glad we did for our Samsung tv purchased last year. Lost the screen 13 months after purchase. Best Buy replaced it with same tv, newer model and geek squad came to the house, installed new tv, and carted defective one away, all at no charge.

The installers were prompt & very professional. They cared about my safety, by wearing masks, shoe coverings & keeping their distance. They explained everything to me, while they were installing.

The Geek Squad arrived right when they said they would. None of the 4-8 hour windows given by so many other services. We made the exchange flawlessly and I mounted it to the wall. They offered to do it but I preferred to do it myself.

The final young man was able to connect amp, tv, dvd player. Cd player, surround soynd and ALL speakers. The crew rhat came out previously , failed to get it to work correctly. When they left. The amp still haad Initial Setup required.

Geek squad took out the old 65" TV and set up the new 75" TV, very professional crew.

Quick and knowledgeable. Very professional and willing to answer our questions

The agent mounted my tv and connected everything. I would recommend purchasing geek squad

They installed my new 55" flat screen tv and hooked it up to all my stuff and made sure that I new how to use the new clicker and all its features. They were very courteous and treated me with respect.

Excellent customer service, nothing to much for the colleague.

The Geek Squad did a fabulous job. In and out. Very thorough with their work.

Agents removed failed tv and installed and setup new tv

I was very impressed with the time they took to install my TV. They were in and out in no time.. Explained my TV to me and made sure I was satisfied.. Very professional.. Thank you..

Agents replaced mounted TV and set it up with all my devices and configured system.