Customer Ratings & Reviews

The Geek Squad did a great job re mounting our new Samsung TV in our family room. They could not mount the tv during there first visit during there first visit due to unplanned work that had to be completed by a qualified electrician. Something that should be considered prior to there arrival which delayed the installation process.

The agents were excellent in removing my old 77" TV and replacing it with a new Sony 77". They explained the features very good. They even came back several hours later to help me fix a problem I had.

The agents that installed our replacement TV were very professional, pleasant, and excellent at their jobs!

The Geek Squad took our old TV down and installed the new one within minutes. They answered all our questions, cleaned up all packing materials, left the TV box for me to store, and are pleasant to deal with. Thank you Geek Squad, couldn't recommend you enough.

Antonio took care of my problems with expertise and a very pleasant demeanor. He did a lot to overcome the disaster of the previous missed appointment.

My new smart television was delivered and installed by the Geek Squad. They contacted me two times regarding delivery, the second to give me a 15 minute arrival time frame which they kept to. The installation was flawless and their knowledge and set-up was wonderful.

Agents were professional & very competent. Work was completed efficiently

The agents installed my wall mounted television very quickly and professionally and hooked it to all my devices.

There's definitely nothing negative to say about the geek squad they're always on time they call you ahead of time are friendly professional and they do their job the right way it definitely makes things easier if you let them set up your equipment

The agent worked with me to get the items installed

After installing extra speakers for my home theater system, I mistakenly changed an input setting and could not figure out what I had done wrong. The geek squad guys came back out and fixed it in about two minutes. Graciously, at no charge. Thank you!

I have an issue with the product, not the installation. The TV and audio are not synchronized and it is very annoying. I have tried contacting the Geek Squad vial online inquiry and by phone to no avail. Not happy.

Geek Squad is a must for installation of your home entertainment system.

The technician mounted my to to the right place and I was happy about their work and efficiency.

He came on time and had all the parts needed (and the T.V.). He worked smoothly and was very knowledgeable on what he was doing. He gave me some good pointers on running the new T.V. and how to get the best picture.

Thanks guys for everything. Sound is so much better

One of the Agents did my first install 5 yeats ago, he was pleasant and knowledgeable. Installers came disconnected warranty t.v then installed NEW T.V helped set up as well reconnect My SOUND BAR.

This visit was to refine reception of various wi-fi apps such as Netflix ,Prime and HBO. THE AGENT DID A WONDERFUL JOB AND EXPLAINED ALL TO ME I am so glad that I have a contract with the Geek Squad.

No fuss, no mess and no problem. Team removed defective TV, handled all paperwork and even scheduled delivery of replacement TV. Excellent teamwork.

The agents set up tv and answered all questions I always purchase the best buy protection plan I always have been taken care of if I occur a problem