Customer Ratings & Reviews

They had to return to my residence to replace a TV that I had previously purchased and had installed. They were prompt, courteous, and efficient. I couldn't have asked for better service.

The technician who did my re-install was very professional, did an excellent job both taking down my old TV and installing the new one. Would highly recommend their service...worth every penny!

Service was great, the New TV is giving us problems. It turn off after 5 or 10 minutes. Then I have to turn it back on for it to go off again. Frustrating

They always do a wonderful job!! Very happy with the madison, ms geek squad!!!!

The agents mounted everything correctly and quickly. I highly recommend using Geek Squad for helping you with any of your installation needs.

We have purchased quite a few TV's from Best Buy and had them do the installation. The techs always know what they're doing. They set up everything, then explain how to use all the settings and controls.

The delivery and set up of my new 55" Samsung was very professional, courteous and answered all of my questions in what to expect with this amazing TV. It has been a month now and I am very well pleased.

Knowledgeable Geek Squader. Very efficient and polite.

to set up my 55" Samsung TV. In another week, I could have learned to go without altogether. Each trip out left something out the the equation that seemed to keep it from working completely. As annoying as the whole process was (let's arrange to be home for an afternoon or morning for at least 2 and more likely 4 hours -- to fix something that damnwell ought not to have broken so completely and so quickly after purchase.Having a Geek Squad warranty is the ONLY way to go though. If I had been paying for those repairs, I'd surely have paid for another TV, and that would have been nuts after so short a period of ownership. Lest this sound altogether negative, the end result was a new TV -- after the squad had run out of repair options. You can bet that I bought a new geek squad policy for the new TV!

Rarely purchase Geek Squad Protection Plans but glad I did. Recently had to replace a tv and through the GSP it could not have been easier and didn't cost me a dime! They were wonderful to work with.

I had a current TV installed in a different area of my home and it was installed correctly for the most part. However I’m not sure if my HDMI cord was long enough as my TV jumps and flickers out at times. Not sure if it’s my cord or if the Ports were bad on the TV itself.

As always the Geek Squad techs were on time ,professional,polite, and a pleasure to deal with. I would highly recommend the Geek Squad to everyone and the Best Buy store and staff.

The installers did and very thorough and quick job setting up the new TV, reprogramming the Harmony remote and making sure the BOSE sound bar and DVD player worked to perfection.

Excellent job by the team which found the route cause of the problem and resolved it. Good communication from the team and very satisfied.

Tony and Garret were amazing! They installed our 80" Sony tv on a tiled fireplace wall with ease. I would highly recommend the Geek Squad!!!

Very careful and professional! Explained the entire process. Listened and answered all my questions.

Squad quickly Mounted 3 TVs for me and it looks great

It was great staff and they have been very proactive in their job

The agents removed my old tv and replaced it with a new one. Fast and efficient.

The agent was able to hook up a new headset for our TV and make sure it was connected to all the other devises. Therfore, eveything worked without having to call back.