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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1394 reviews

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94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,394 reviews
  • Rated 5 out of 5 stars

    happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the installer that reinstalled my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came in and installed my TV and components. They were nice, thorough, and educational. Very patient with the family trying to learn the system and new remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME GEEK SQUAD SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome in store service, awesome delivery service... Best quality at the best prices..... Would never shop elsewhere

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Our tv remote went out for the third time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came quickly and got it going again. They said we needed a new device and they would put in a request, but it’s been over a month, and we still haven’t heard back. The tv is in our den and it’s makes life difficult when we can’t watch it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced previous Samsung 65 inch... removed old tv, hung new tv. Verified everything was working fine. Great service, professional service...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job all around

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only was TV installed without a hitch but cable management was an unexpected part of the job. Also received great advice on sound system hook-up options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help is on the way.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great having have tech support that is knowledgeable and friendly. They have always resolved my problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome service, great advice, great people, friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ashley is my "Go To" Associate! He's been taking great care of me from day 1! Excellent service and care!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick & Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to it. Geek Squad came in and replaced our brand new 75" Sony with no problem after having removed it from packaging with a small glitch in the screen panel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reinstall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service. Tech called prior to appointment and arrived on time. Complete service, explained what he did and he wore cooties to protect floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Getting our smart tv to be smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad serviceman listened to our problem and quickly resolved the issue. We were very pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in for install. Great service friendly and have awesome tips. Made sure remote and everything was working before they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient, professional installation. Looks perfec

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were efficient, professional, and truly experts in their field. I can and will use them the next time I have to move the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very courteous and very knowledgeable kept me informed of all he did and did his social distance by communicating with me by phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician communicated arrival time clearly and was on time. He was professional, efficient and able to explain clearly to a non-techy customer! I was very satisfied,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting my tv. They made sure everything worked so I just got to sit back and enjoy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing and setting up our new tv. He showed us how to use it and options, and made sure all the accessories were working as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad was great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the geek squad twice. First to analyze the old tv. They were good. The second person came in and took the old tv and installed the new one in minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and set up everything!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! Geek Squad installed my outdoor TV with ease...they even set up the remote, cable box, and Roku so everything worked like clockwork .... Thanks!

    I would recommend this to a friend