Customer Ratings & Reviews

Very nice TV, much larger than we are used to and great clarity in the picture.

The gentlemen that came out were very professional and knew what they were doing. Very helpful and knowledgeable

The technicians were polite and professional. Knew what they doing. Didn't take very long.

Tech was knowledgeable, courteous, neat, clean & very respectful to my house. He took his footsies on & off every time in & out. I requested him every time that I needed support.

This is a very detailed service. They contact you 3 times the day before and once the day off to give a smaller time window so you know when to expect them.

Excellent to work with. Thank you for being so pleasant and helpful

For years I avoided extended warranties. Since products are no longer made to last for many years as they use to be I took the Geek Squad plan which has worked out well. The positives are excellent and fast service, knowledable staff on the phones who are willing to help. Techs that come to the home are always excellent and helpful. The negatives include: 1. If a product needs to be replaced when you paid for the plan any remaining years on the plan are voided out, they don't transfer to the replacement item which means you lost that money plus pay again for the plan on the new item. I therefore will never purchase a plan longer than a 2 yr plan. 2. The plan shouldn't go into effect until the manufacture's warranty expires.

The geek Squad came to our house and was so professional. They connected everything together, hid the wires and then showed the family how everything worked.

They were the “BEST” ❤️ They were very professional and polite and if I asked questions they were very polite to answer them. I am very pleased❣️

Jack and his helper were excellent. Jack is very knowledgable! Only want Jack to come out if any problems, which we don't expect.

The gentleman came to my home with with tons of information , great service and very friendly and professional would use again

Andy did a very good job. He was very professional .

Moved into a new home and Geed Squad installed TVs in three places in the home. All three had wall mounts. Great service.

Two agents quickly installed our replacement TV and efficiently and patiently explained new features.

the agents hooked my TV up and programmed it for me

The agents were very professional and cleaned up after they were finished and did a great job !! I was very satisfied with their work.

They installed the new TV and made sure I was satisfied I knew how to operate it. They have always been friendly and professional.

Our tv started to go bad snd service was quite prompt and replacement was done quickly.

Jamie and her assistant were great! Kept m e apprised throughout the process and explained how everything worked before leaving. Very knowledgeable and friendly

Thankful for full tech support membership . Geek squad were careful of the floors (rainy day) and carefully set up sound and TV . Fab team!!