Customer Ratings & Reviews
- Model:
- BBY-SC-CH511-BLACK
- SKU:
- 10554565
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are delighted by the comfort of the Big and Tall Gaming Chair. Users also appreciate the build quality, noting that it feels heavy duty. Overall, customers seem very satisfied with this chair.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort
Chair for a big guy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable! I used to use a "regular chair" and I received this for Christmas and realized just how comfortable I could truly be while gaming. Fantastic chair!
I would recommend this to a friendBrand response from GTRACING
Posted .We're so glad this Christmas gift brings you such a significant upgrade to your experience—it's truly one of the best rewards you can give yourself! Thank you for choosing us, and we wish you every comfortable and enjoyable 'Fantastic' moment!🍀
- Pros mentioned:Comfort
Comfortable chair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Finally, a chair that doesn't hurt my back. It lives up to the description and worth the money. Should had purchased this sooner. Assembly was also easy; everything was clearly labeled.
I would recommend this to a friendBrand response from GTRACING
Posted .Thank you for this incredibly thoughtful and comprehensive review. It truly means the world to us. 😊 Hearing that the chair has finally solved your back pain, lives up to its promises, and was worth the investment (and that you wish you'd bought it sooner!) is the ultimate affirmation of our work. We're also glad the assembly process was clear and easy. Enjoy your well-deserved comfort for years to come! 🙏
- Pros mentioned:Build quality
Great buy for big or small peeps!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this chair ! Great quality and can tell its heavy duty all chairs should be made this well.....also pretty simple to put together and was packaged well!!
I would recommend this to a friendBrand response from GTRACING
Posted .Thank you so much for your enthusiastic praise! Your comment, "All chairs should be made like this," is the highest compliment we can give you.💖
We hope this chair will be a long-lasting companion, becoming a reliable and comfortable corner in your life!
- Pros mentioned:Comfort
Great merchandise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves it. He is all smiles. We both placed it together
I would recommend this to a friendBrand response from GTRACING
Posted .Thank you for choosing our product and sharing this heartwarming moment! We wish you and your son many more happy times playing together!👏
- Pros mentioned:Comfort
Absolutely the best chair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the best chair ive owned! So comfy and hugs your back and bottom!
I would recommend this to a friendBrand response from GTRACING
Posted .Our chairs are designed based on extensive market research to meet the needs of most people. They are also of superior quality and come with a one-year warranty. If you need to take a nap on the chair, remember to use the footrest and 135 degrees for more comfort!👏
- Pros mentioned:Size
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very sturdy and roomy. Seems like it will hols up for a long time.
I would recommend this to a friendBrand response from GTRACING
Posted .We will keep working hard to provide you with better products and services, and look forward to giving you a satisfactory experience next time!❤
- Pros mentioned:Comfort
Really comfortable chair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable chair ! First time bought on Best Buy love it
I would recommend this to a friendBrand response from GTRACING
Posted .Thank you for your enthusiastic recommendation! Wishing you a wonderful time! 😊
- Pros mentioned:Comfort
Love this chair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable for my 10 hour work days. Easy to put together
I would recommend this to a friendBrand response from GTRACING
Posted .Our chairs are designed with ergonomics in mind to provide support and comfort, helping you maintain correct sitting posture for longer periods of time with less fatigue.
We wish you all the best!🌟
- Pros mentioned:Comfort
Average Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent comfort and stylish design, but lacks premium support for long hours. Build feels average for the price.
No, I would not recommend this to a friendBrand response from GTRACING
Posted .We're so happy you like the chair's stylish design 😊. At the same time, we fully understand the issues you raised regarding "long-term support" and "workmanship". This product does indeed have room for improvement in the long-term support levels of the seat cushion foam and some details of the workmanship. We have noted your suggestion and submitted it to the product team immediately. It will be an important direction for our future product upgrades and creating a better user experience. Thank you again for your support, and we hope that our optimized product will bring you an even better experience in the future!
Perfect chair.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The chair is easy to setup. However, some of the screw bolts built into the armrest and base did not line up perfectly. I used epoxy.
No, I would not recommend this to a friendBrand response from GTRACING
Posted .Feel free to share your experience and we look forward to providing you with more high-quality products in the future.😇
5 Stars
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use this chair for my home office and it has been amazing so far! Took only about an hour to put together. Perfect amount of firmness, great lumbar support like I need, wider base and armrests.
I would recommend this to a friendBrand response from GTRACING
Posted .Thank you so much for sharing such wonderful feedback about your chair! We’re absolutely thrilled to hear it’s been a perfect fit for your home office.
It makes our day to know the assembly was smooth (an hour is such a great time!), and that the chair’s firmness, lumbar support, wider base and armrests are all working exactly as you need them to. Reviews like yours mean the world to us—they let us know we’re on the right track with crafting chairs that truly support our customers’ daily work.
We hope it continues to serve you well for years to come, and please don’t hesitate to reach out if you ever need anything at all.
Great chair for those 350+lbs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to assemble and very comfortable. Seems durable since I've had it for months at this point
I would recommend this to a friendGood Chair.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice chair it’s big enough for me 6’3”. Feels really comfortable and easy to use.
I would recommend this to a friendNice chair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son is a little over 6 feet tall. He can relax and game in this chair and looks comfy. I’m glad I made this purchase for him.
I would recommend this to a friendBrand response from GTRACING
Posted .Thank you for your recognition of our products! Our chairs are specially designed with ergonomic lumbar support to ensure that you can remain comfortable and reduce fatigue even during long gaming sessions.
We wish you and your son all the best!
Review of chair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the look of the chair and how comfortable the chair feels as well.
I would recommend this to a friendBrand response from GTRACING
Posted .We're so happy to receive your positive review! 😊 "Aesthetics and comfort combined"—that's exactly the ideal we hoped to achieve when designing this chair. We hope this chair will long add beauty and comfort to your work or living space! ✨
GREAT CHAIR
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the first night after i built the chair i fell asleep in the chair
I would recommend this to a friendBrand response from GTRACING
Posted ."I fell asleep in the chair the very first night it was assembled"—this is perhaps the highest and most vivid compliment one can give to a chair's comfort.
We hope this chair will continue to provide you with just the right amount of support during your work and leisure time! ✨
Good quality for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to assemble. True to weight capacity and expected comfort for minimal use time. Overall good product.
I would recommend this to a friendBrand response from GTRACING
Posted .We're so glad to hear that the assembly was easy and that the chair is meeting your expectations for comfort and support right away.
Enjoy your new chair, and thank you again for choosing us.😉
Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So comfortable and high quality. Would recommend this to anyone.
I would recommend this to a friendBrand response from GTRACING
Posted .We will keep working hard to provide you with better products and services, and look forward to giving you a satisfactory experience next time!👍
Broken promises
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After correctly assembling the chair, the seating base was tilted sideways. The upholstery was flat and compressed and by far not as shown in the pictures. The whole chair is very disappointing and doesn't provide the comfort as advertised. I bought it via the Best Buy Marketplace and even though I returned the chair in its original condition, GT-Player did not refund me, despite that I have proof that the item was correctly retuned back to them. Best Buy does not support you in that case, because it was bought via their marketplace, but they take no responsibility for whatever happens if you use this feature! I strongly recommend not to purchase this Gaming Chair!
No, I would not recommend this to a friendBrand response from GTRACING
Posted .We are extremely sorry for what happened.
Please rest assured that our products have a one-year warranty.
You can contact our after-sales email: [email protected].
Our after-sales customer service will help you.
Regards.
The Chair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not so great comfort. Could use lumbar support improvements. Other features are good quality and comfortable.
No, I would not recommend this to a friendBrand response from GTRACING
Posted .Thank you so much for your honest feedback. We apologize that the chair didn't provide a perfect experience in terms of lumbar support, but we appreciate you pointing out its strengths as well. Your opinions are very important to us. We will continue to improve our products. We hope to provide you with a better experience in the future.
