Customer Ratings & Reviews

I have been using this product for many years. Only place I buy it from is Best Buy. They always have it in stock.

Tried two days to e-file and kept getting a failure message. Their troubleshooting had some recommendations about proxy settings which were all tried. None worked. I had no trouble with any other sites. They would receive my attempt and would charge my credit card so I know I was communicating. Charges were not completed because it never accepted my efile. Customer support sent me to online assistant. Message said 99+ in line with wait of 26 minutes. 2 hrs and 5 minutes later as the counter said I was next in line, they disconnected me. Attempted to call but they were closed on the weekend. Tried several more attempts to file even in the middle of the night. No success. Repeated the next day. Same online message 99+ ahead of me with 26 minute wait. Called in and got put on hold as well. Over an hour and a half now and still 99+ and no phone response. After 10 yrs of H&R Block, I think it s time to go to TurboTax and give them a try.

I have used H&R Block tax software for the past 8 years but it seems to get more buggy each year. This year was no exception. Have to wait long stretches in between fixes and functionality is never really enhanced from one year to the next. I gave it 3 stars because it works for me eventually. Just not the smooth and intuitive way expected.

I trust the name; have used this tax program for years. Knock wood, so far so good! Reasonable price and excellent quality.

after having difficulty downloading because of my computer geek squad helped me solve the problem. Have use HR Block program for over 30 years.

Have not had the chance to use this years version but expect it to be just like last year.

The software is so easy to use. If you used it the year prior, your information populates to the current year.

The digital instalation would not download. After not being able to get any help from Block I googled the issue and found out that there can be an issue with Windows blocking the download as a possible virus threat. Shutting down the computer and restarting solved the problem. H&R Block knows what the problem is, they could of put a note about it on the installation web page and/or have better customer service.

H&R block offers all i need in tax software and thats what you need to look for before anyone purchases

Does the job year after year. Easy to use and moves data to current year, saving doing it over and over.

Have been using H&R Block Software last several years. Would use nothing else. I trust this software.

Worst attempted download experience ever. I put in my BestBuy serial number on the HRBlock screen and they tried to put up a fancy page with the button "Download", it was not a hyperlink. Then Chrome battled with it and HR showed a tiny ajax spinner for 1/2 second and it kept going away. NO DOWNLOAD. So I did something stupid and double clicked on a webpage button and it sort of worked?!! But then Chrome said "we've blocked this unverified download because users are stupid", click here to really unblock the download... By the time I got it downloading and HRBlock sent me a stream of date, Chrome saved it as a .exe, it was corrupt. BUT I didn't believe that since it was only 1KB, it was really a stupid HTML file instead which I could only see by renaming it to .txt and opening in notepad!

I’ve used this brand for years, H&R Block is the best software to use for your taxes. Not just a telemarketer reading from a script if you need help!

After updates "worked like a charm". Familiar with h&r block tax. Seamless transfer via Best Buy.

it is great product to file your tax return. get it when it was on promotion

Decent program easy enough to use. Would purchase again.

Have been using this software for years.Very few/minor issues that hr block customer service has always addressed promptly

Easy to download and been using H&R Block for a number of years now; also, includes a state tax function.

My go to tax program. Best Buy is cheaper than ordering from manufacturer.

The digital download is the way to go. Just click on the link provided and the download starts.