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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.4 out of 5 stars with 359 reviews

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88%
would recommend
to a friend

Customers are saying

Customers commend H&R Block Tax Software Deluxe + State 2023 for its ease of use and competitive price, frequently citing the software's user-friendly interface and accurate calculations. Positive feedback also highlights the speed of refunds and the ability to import data from previous years. However, some users experienced difficulties with the download process and e-filing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 359 reviews
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this product for many years. Only place I buy it from is Best Buy. They always have it in stock.

    I would recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Thank you for choosing H&R Block! HRBlock

  • Cons mentioned:
    E-file

    Rated 1 out of 5 stars

    Can't E-file and Poor Customer Service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried two days to e-file and kept getting a failure message. Their troubleshooting had some recommendations about proxy settings which were all tried. None worked. I had no trouble with any other sites. They would receive my attempt and would charge my credit card so I know I was communicating. Charges were not completed because it never accepted my efile. Customer support sent me to online assistant. Message said 99+ in line with wait of 26 minutes. 2 hrs and 5 minutes later as the counter said I was next in line, they disconnected me. Attempted to call but they were closed on the weekend. Tried several more attempts to file even in the middle of the night. No success. Repeated the next day. Same online message 99+ ahead of me with 26 minute wait. Called in and got put on hold as well. Over an hour and a half now and still 99+ and no phone response. After 10 yrs of H&R Block, I think it s time to go to TurboTax and give them a try.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works ok eventually

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used H&R Block tax software for the past 8 years but it seems to get more buggy each year. This year was no exception. Have to wait long stretches in between fixes and functionality is never really enhanced from one year to the next. I gave it 3 stars because it works for me eventually. Just not the smooth and intuitive way expected.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable program

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust the name; have used this tax program for years. Knock wood, so far so good! Reasonable price and excellent quality.

    I would recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Thank you for choosing H&R Block! HRBlock

  • Rated 5 out of 5 stars

    perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after having difficulty downloading because of my computer geek squad helped me solve the problem. Have use HR Block program for over 30 years.

    I would recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Thank you for choosing H&R Block! HRBlock

  • Rated 4 out of 5 stars

    Solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had the chance to use this years version but expect it to be just like last year.

    I would recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Thank you for choosing H&R Block! HRBlock

  • Rated 5 out of 5 stars

    User friendly Software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software is so easy to use. If you used it the year prior, your information populates to the current year.

    I would recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Thank you for choosing H&R Block! HRBlock

  • Rated 3 out of 5 stars

    Installation issue

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The digital instalation would not download. After not being able to get any help from Block I googled the issue and found out that there can be an issue with Windows blocking the download as a possible virus threat. Shutting down the computer and restarting solved the problem. H&R Block knows what the problem is, they could of put a note about it on the installation web page and/or have better customer service.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I have used both turbo tax and H&R block

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    H&R block offers all i need in tax software and thats what you need to look for before anyone purchases

    I would recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Thank you for choosing H&R Block! HRBlock

  • Rated 5 out of 5 stars

    Tax time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job year after year. Easy to use and moves data to current year, saving doing it over and over.

    I would recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Thank you for choosing H&R Block! HRBlock

  • Rated 5 out of 5 stars

    Great tax software.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using H&R Block Software last several years. Would use nothing else. I trust this software.

    I would recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Thank you for choosing H&R Block! HRBlock

  • Cons mentioned:
    Download

    Rated 1 out of 5 stars

    Failure to Download, good job HRBlock

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst attempted download experience ever. I put in my BestBuy serial number on the HRBlock screen and they tried to put up a fancy page with the button "Download", it was not a hyperlink. Then Chrome battled with it and HR showed a tiny ajax spinner for 1/2 second and it kept going away. NO DOWNLOAD. So I did something stupid and double clicked on a webpage button and it sort of worked?!! But then Chrome said "we've blocked this unverified download because users are stupid", click here to really unblock the download... By the time I got it downloading and HRBlock sent me a stream of date, Chrome saved it as a .exe, it was corrupt. BUT I didn't believe that since it was only 1KB, it was really a stupid HTML file instead which I could only see by renaming it to .txt and opening in notepad!

    I would recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Thank you for choosing H&R Block! We are sorry to hear you are having issues with the software. Please reach out to our customer service team - available at 1-888-482-9288 between 7am and 7pm CST, Monday through Friday. We’d be happy to assist you. HRBlock

  • Rated 5 out of 5 stars

    Best tax software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used this brand for years, H&R Block is the best software to use for your taxes. Not just a telemarketer reading from a script if you need help!

    I would recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Thank you for choosing H&R Block! HRBlock

  • Rated 4 out of 5 stars

    Hello IRS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After updates "worked like a charm". Familiar with h&r block tax. Seamless transfer via Best Buy.

    I would recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Thank you for choosing H&R Block! HRBlock

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    tax return software

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is great product to file your tax return. get it when it was on promotion

    I would recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Thank you for choosing H&R Block! HRBlock

  • Rated 4 out of 5 stars

    HR block

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent program easy enough to use. Would purchase again.

    I would recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Thank you for choosing H&R Block! HRBlock

  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using this software for years.Very few/minor issues that hr block customer service has always addressed promptly

    I would recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Thanks for choosing H&R Block! HRBlock

  • Rated 5 out of 5 stars

    2023 Taxes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download and been using H&R Block for a number of years now; also, includes a state tax function.

    I would recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Thank you for choosing H&R Block! HRBlock

  • Rated 5 out of 5 stars

    Happy with product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My go to tax program. Best Buy is cheaper than ordering from manufacturer.

    I would recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Thank you for choosing H&R Block! HRBlock

  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The digital download is the way to go. Just click on the link provided and the download starts.

    I would recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Thank you for choosing H&R Block! HRBlock