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Customer reviews

Rating 4.5 out of 5 stars with 323 reviews

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    Rating 4.5 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-323 of 323 reviews
  • Rated 2 out of 5 stars

    Poor AZ state support for Tax Credits (AZ form 352

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much has changed. Includes State, has 5 federal filing codes. For AZ: after 8 years still does not include AZ Form 352 for Foster Care credit, so you will have to file by mail. They make NO attempt to update or add forms. I don't know why.

    I would recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Thank you for your valuable feedback. I realize that printing and mailing a form requires extra time and effort. We continuously seek ways to simplify your tax experience. Thank you for sharing how we can enhance your experience! HRBlock

  • Rated 1 out of 5 stars

    $1,000 mistake

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The user interface is garbage. It imports information but does not accept it on the form, and does not make it clear you need to go to another screen. This can affect your tax liability drastically.

    No, I would not recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Thank you so much for your feedback! We hear you and appreciate your valuable insights on how we can enhance your experience. Your input is essential to us, and we would love the chance to work together to address your concerns. Please don't hesitate to contact our support team at 1-800-472-5625 whenever it's convenient for you! HRBlock

  • Rated 1 out of 5 stars

    No Download code From Best Buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm giving it a 1 star because Best Buy never sent an email! After waiting a day, I called H&R and they emailed the code!

    I would recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Thank you for letting us know, Alan. H&R Block values your business and I am sorry for the initial trouble you had. Please call our Software Support team at 1-888-482-9288 or email us at hrblockanswers@hrblock.com. We're confident that we can fix this for you! HRBlock