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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 90 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the 12 Cup Coffeemaker's ease of use and excellent performance in brewing coffee. Many praise the coffee quality and the machine's sleek design. A minor drawback mentioned by some users is the need for paper filters. Overall, the positive feedback on brewing performance and ease of use outweighs this single concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 90 reviews
  • Rated 4 out of 5 stars

    Simple yet effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Simple yet effective. Fits perfectly in my coffee nook! I suggest investing in a reusable filter. Happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Coffee pot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice coffee pot The 1st day of opening it the clip spring fell off and broke but I'm still able to use it without it Very nice Machine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice size and decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice coffee maker however the button broke after not even having it for a year. I would recommend but for short term use

    I would recommend this to a friend
  • Cons mentioned:
    Filter type

    Rated 2 out of 5 stars

    It looks nice, but I don’t like it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like that there is no option to auto clean the percolator & I don’t like that cone feature. I prefer the basket coffee filter over the cone filters.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee maker

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and great coffee maker! Quiet, and fast!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good coffee maker for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Positives: - Price - Uses cone filter - Coffee tastes great and stays hot Negatives: - You must put the water in the carafe to measure and then pour into the reservoir. If you use the measurements on the reservoir window you will not be using enough water. I don't understand why they even bother to have measurements on the reservoir window since they are useless - The lid on the carafe does not "snap" into place. I frequently recheck to make sure it is on solid. And I always press my finger on the lid when pouring since I don't trust it will stay in place.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value, basic coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a simple, no-frills coffee maker to replace an old broken one. I don't often make hot coffee. Usually I make cold brew, but sometimes I don't want to wait overnight when I run out of the previous batch. This maker fills the bill -- value-priced, makes coffee with no fuss. Put in water, put the grounds in a #4 cone filter, plug in the unit and wait for it to finish. Or if you are really in a hurry, you can pour a cup from the carafe, then replace the carafe while brewing finishes. Do read the short instruction manual before using. Two things to note: 1. The markings on the reservoir are not accurate; I don't know why they are there. Use the markings on the carafe to determine how much water to use, then pour the water into the reservoir. 2. I thought the cover on the carafe was not removable, making it hard to wash. The instructions said to twist the cover gently to remove it, and when replacing it. Works fine when you follow instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Classy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy, a Space Saver, Sleek Design & it Function very well.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Very good simple coffee maker, great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice, simple coffee maker. No programming, no clock, doesn't turn off automatically. Just makes pretty good coffee. The only tiny thing is that the #4 cone filters are a little too wide, so I just fold it slightly to fit - no big deal. For the money, you can't beat this one - this is our second one. The first one lasted at least 5 years of daily coffee making.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Great Cup of Joe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee maker. Easy to clean, Makes great coffee and at an amazing Best Buy price.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality
    Cons mentioned:
    Filter type

    Rated 3 out of 5 stars

    Product needs paper Filter/no automated off button

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best Coffee Maker I ever had. Basically it doesn't have its own filter, one must remember to buy paper filters. And it does not switch off on its own so it is a fire hazard in case You forget switch it off every night and disconnect the power. Other than that it makes nice coffee for large family portions.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Anniversary Gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anniversary gift for my girlfriend she is a coffee drinker to compliment the TV and remote and batteries bought from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Design, Overall performance

    Rated 5 out of 5 stars

    Very nice and brew great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking and works well. Very happy with the brew quality!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Great Coffee-No more than 9 Cups for best flavor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this simple well designed coffee maker. Recommend no more than 9 cups at a time as it can cause the grinds to go over the top of the filter if you make 12 cups. It makes a superior cup of coffee; I like that it takes time to drip through the cone shape filter.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Hamilton Beach Coffee Maker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband absolutely loves this coffee maker. I love the modern look and goes great with the other appliances in our kitchen, It is very dependable and easy to use. Love all the warming features and the automatic shutoff. Great to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Quality for the Price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this coffee maker for my mom for a Christmas gift and she loves it! She had a 4-cup maker but needed something larger for when she has company over. It is easy to use and doesn’t have all the fancy bells and whistles that so many appliances have these days.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great small coffee maker does the job it needs to do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Simple yet Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gifted this to a good friend of my who isnt a fan of the newer coffee technology. He mentioned the machine works will and easy to clean. Very simple to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hamilton Beach coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy this coffee maker, make sure you are aware that you need to use a cone shaped filter and the typical round ones.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great priduct

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffeemaker is excellent in every way! Especially like how you can adjust the warming plate temperature (the coffee never gets that scumy stuff floating on top!) and the black plastic 'lip protector' (? not sure what else to call it) so there is zero staining around the top. The coffee strength can be adjusted as well. When my old coffeemaker died, I went through every cone basket coffeemaker (my one nonnegotiable requirement) in town, but they were all substandard/disappointing so I went out on a limb (for me) and ordered this one, sight unseen and couldn't be more pleased with its performance!

    I would recommend this to a friend
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