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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 132 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the Durathon Retractable Cord Iron (19803), especially the retractable cord, ease of use, and lightweight design. Many users appreciate its performance and steam mechanism. A few customers mentioned that the iron is larger than expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-132 of 132 reviews
  • Rated 4 out of 5 stars

    good price and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very well. good speed. no problems. highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good pressing iron

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very, easy setup and warms very quickly and irons everything

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great product for the price. East to use and funtional.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not receive a brand new iron

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received an iron in a smashed, retaped box. Obviously returned. I didn't pay for an open box item & it was unfair to make me go through the hassle of returning it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Size

    Rated 1 out of 5 stars

    Big & Ugly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was big and ugly so I returned it I didnt open the box or use it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy at your own Risk

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does not even deserve a 1 star rating. Purchased the item and it did not work. When I tried to contact Hamilton Beach for warranty assistance (twice since July 24th) and have never received anything but an automated response. Now I am stuck with a useless product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Would buy again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and easy to use. I like the dial control and the water reserve is easy to fill

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful and easy to use and very nice brand good quality

    I would recommend this to a friend
  • Pros mentioned:
    Retractable cord

    Rated 5 out of 5 stars

    Iron

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was worth and delivery was fast. Love it never had a problem with best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful Steamer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size and features. Very powerful vertical steamer. Heats up quickly. Excellent purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dont buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every function broke down after few months. The retractable function malfunctioned and l cannot get it to roll out and stay out, it keep rolling in even when l am using the iron

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Did Not Hold Up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It started off working as expected. However, after using the iron for about 1 year it started dripping water my clothing and only heating up periodically. I have to look for a new iron.

    No, I would not recommend this to a friend
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