Customer Ratings & Reviews
- Model:
- 49974
- SKU:
- 5890802
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the FlexBrew Coffee Maker's ease of use, describing it as simple and easy to operate. They also praise the quality of the coffee produced and appreciate the machine's compact size, perfect for smaller spaces. Many customers highlight the affordable price point as a significant advantage.
This summary was generated by AI based on customer reviews.
nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works great no issue like it better than the last one i have
I would recommend this to a friendFailed quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this item almost exactly four months ago - February 7th, 2019 to be exact. It lasted 119 days. This morning it failed to pump the water from the tank to the cup. It will get about 1 ounce out, and then it dies. Unplugged, waited, and tried to use it again. Failed again. This is our second one of these coffemakers - same model both times. Both have failed at less than 6 months. If you want a coffeemaker, this is NOT the model you want.
No, I would not recommend this to a friendBrand response from HamiltonBeachTeam
Posted .Hi Walterhpdx........ my name is Chris in the Quality Department at Hamilton Beach. We are sorry to hear about the problems you've experienced with our Single Serve Flex Brew Coffee maker. It sounds like the problem you are experiencing may be due to a clogged needle. Trying clearing the needle with an end of a paper clip to remove any coffee grinds that me be lodged inside. Then pour about 4 to 6 ounces of water in the reservoir, place the cup under the dispenser and press and hold the "Brew Now" button for about five seconds until the pump turns on and starts to dispense water. This turns on the pump to purge the water without heating. You will likely see coffee grinds in the water as the water pumps out into the cup. If so, repeat this process until all grinds in the plumbing are cleaned out. Then your Flex Brew should be ready to brew coffee again. If this does not resolve your issue, I want to help you further. Kindly send me an email at [email protected] and give me your name, address, and phone number along with the model number and series number found on the bottom of your Flex Brew. I will send a replacement Flex Brew to you as soon as I hear from you. Thank you......... Chris
Unhappy with it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After using for a week/6 days/6 cups it would not work anymore. I only used distilled water in it.
No, I would not recommend this to a friendFlex brew coffee maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great coffeer maker while it lasted. For unknown reason it died in 7 months.
No, I would not recommend this to a friendCoffee Maker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a little disappointing, so returned it for a different brand.
No, I would not recommend this to a friendJust buy the Keurig
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for work trying to save a little bit of money by not buying the Keurig. It is really finicky and won't work unless you have the max amount of water in there. Other than that we will see in a couple of months if I have to be a better boss and get a better quality coffeemaker.
No, I would not recommend this to a friendBrand response from HamiltonBeachTeam
Posted .We regret to hear that you are not experiencing optimal results when using your Hamilton Beach FlexBrew Coffee Maker. Hamilton Beach strives through quality testing and design to ensure that our appliances perform at an exemplary standard, when used as directed. We would love to gather further details regarding the occurrence you have experienced with this appliance, and also further address your concerns. Please email our customer service department at [email protected].
Coffee pot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok. Not much to say about it. Pretty self explanatory device.
I would recommend this to a friendFor the price God choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and easy to use, shame that only be use with k-cup coffee.
I would recommend this to a friendWeak and warm coffee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 4 days, I got rid of it. The coffee was very weak and luke warm.
No, I would not recommend this to a friendStopped working on second camping trip
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.System was nice while it worked. Great fit for my camper, but after a long weekend it stopped working. Kept getting to hot and shutting off. Could get 1-2 cups of coffee before having to let cool down.
No, I would not recommend this to a friendDied
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died after 1 month of use. it wasnt hard to use. for k cups you had to use 8 oz. after one month i tried get a cup of coffee and it was smoking and thats it
No, I would not recommend this to a friendBrand response from HamiltonBeachTeam
Posted .We can definitely understand your frustration and concern. We regret to hear that your Hamilton Beach FlexBrew Coffee Maker is no longer performing to your expectations, in such a short amount of time. This appliance has endured rigorous testing to ensure an optimal performance, when used as directed. We would love to gather further details regarding the occurrence you have experienced with this appliance and also further address your concerns. Please feel free to contact our customer service department for further assistance. We look forward to hearing from you.
So So Coffee Maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After only a week and approximately 3 uses, this coffee maker didn't work, after further review of the directions, says the drip portion may be clogged but must clear out with a paperclip, works but always get coffee grinds from the pods at the bottom of my coffee cup, giving it another week before I return.
No, I would not recommend this to a friendBrand response from HamiltonBeachTeam
Posted .Thank you for your review. We apologize for the trouble you are experiencing while brewing coffee with your Hamilton Beach FlexBrew Single Serve Coffee Maker. What you are describing can occur if both the funnel and single serve pack holder are not placed in the coffee maker. If after ensuring that both parts are properly placed the issue persists, we would like to offer you further help. Please contact us by email at [email protected], so we can better assist you.
Fair
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does work and can fut a traek mug. However, it brews very slowly. If it wasnt for Best Buy shirtvreturn windiw we woukd taking it back.
No, I would not recommend this to a friendBrand response from HamiltonBeachTeam
Posted .Thank you for taking the time to share your feedback. We regret to hear of your dissatisfaction while using your Hamilton Beach Single Serve FlexBrew Coffee Maker. This appliance has endured rigorous testing to ensure an optimal performance, when used as directed. Standard brew time for this appliance will be between 3 to 4 minutes, depending on the amount brewed and the elected brew setting. If your brew extends past the noted times, please contact our customer service department.
Too costly for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't much satisfied with this K-Cup machine as it only holds max 10 oz of water. I can put more 10 bucks and get a better and basic keurig
No, I would not recommend this to a friendBrand response from HamiltonBeachTeam
Posted .Thank you for your review. We regret to hear that you are dissatisfied with the capacity of your Hamilton Beach FlexBrew Coffee Maker. Hamilton Beach strives through quality testing and design to ensure an optimal performance for a number of years, when used as directed. We have documented your review and will forward this information to our engineering department, for further product development. For further assistance, please email us at [email protected].
Don't settle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're going to get a kerig, get it. This machine makes to much noise, it's slow and just not worth the time to purchase it
No, I would not recommend this to a friendBrand response from HamiltonBeachTeam
Posted .Your feedback means a lot to us. Thank you for taking the time to share your experience. We regret to hear of the occurrence you have experienced with your Hamilton Beach FlexBrew Coffee Maker. Typically, this is a tell tale symptom that the appliance needs to be cleaned. To remedy this occurrence, we would recommend that you complete the cleaning procedure noted in the use and care manual. As an aide, we have included a direct link to the noted manual(http://useandcares.hamiltonbeach.com/files/840274001.pdf). If further assistance is needed, please email our customer service department at [email protected].
Poor Coffee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Many times you get coffee grinds in your coffee and on many occasions it makes a weak cup of coffee.
No, I would not recommend this to a friendDon't buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I read the reviews and thought that the problems with it clogging would come down the road with use. That would be reasonable. But that is not the case. The problems with coffee grounds clogging up the coffee maker started after the first use. We can only use it if we clean it out after every use. A big waste of money for a well known brand. VERY disappointed!
No, I would not recommend this to a friendBrand response from HamiltonBeachTeam
Posted .Hi Cheryl,
We appreciate your feedback. We regret to hear that you are not experiencing optimal results while using your Hamilton Beach FlexBrew Coffee Maker. Hamilton Beach strives through quality testing and design to ensure that our products perform at an exemplary standard, when used as directed. We would love to gather further details regarding the occurrence you have experienced with this appliance, and also further address your concerns. Please email our customer service department at [email protected].
Worked good while it worked
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My coffee maker worked great while it still worked. But it didn’t work after about 9 months.
No, I would not recommend this to a friendnot worth the price
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the battery seems like a littlr bigger than the regular ones, doesn't fit very well.
I would recommend this to a friendBrand response from HamiltonBeachTeam
Posted .Thank you for your review. Your experience with our appliance is very important to us. We would love to gather further details regarding the occurrence you have experienced with your Hamilton Beach FlexBrew Coffee Maker, and also further address your concerns. Please email our customer service department at [email protected].
I would pass, if you want a good cup of coffee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit was hard to close and latch. The needle always clogged with coffee grinds. Never got a full cup of coffee. Never had such problems with my old Keurig. Went out a brought a different coffee maker so I could enjoy my coffee.
No, I would not recommend this to a friendBrand response from HamiltonBeachTeam
Posted .Your experience with our appliance is very important to us. We regret to hear that you are not experiencing optimal results when using your Hamilton Beach FlexBrew Coffee Maker. This appliance has endured rigorous testing to ensure an optimal performance, when used as directed. We would like to offer our assistance in this matter. Please email our customer service department at [email protected].