Customer Ratings & Reviews

I use App to lock my e-scooter on the street, I think it is safe for that, but that’s wrong, I saw my e-scooter is stolen today, the App lock is nothing, don’t believe it, I love this e-scooter, I am so sad.

I wanted something basic with enough power for hills, and it's been getting the job done for a couple of months. I don't have a lot of experience here, it has been a great value. The selling point for me was the easy availability of parts from the manufacturer. If something goes wrong, I want to know I'll be able to fix it. The lights are good enough that I haven't added anything on. While not the lightest, it's pretty reasonable to carry when folded if moderately strong. And it fits great on vertical bike racks so it's out of the way when storing in the office or train. I thought I wouldn't like the combined regenerative brake / disc brake, but it's pretty easy to get used to a gentle pull to charge the battery. I have one long, very steep hill, and it can't maintain full speed but never stops and motor hasn't burned out. It's not the most comfortable ride, but at least I never have to worry about flats. The only modification I needed was mounting a u-lock to the stem.

The product is well-designed and convenient to use; however, it is quite expensive. Additionally, the brake pad feels slightly loose, and the light-changing feature does not function properly. The foldable mechanism is overly tight, which resulted in an injury to my finger. Aside from these concerns, the product is highly durable and capable of supporting heavy weight effectively.

I recently bought an electric scooter, and it’s been a game-changer! It’s super sleek and easy to use, with a smooth, quiet ride that makes commuting so much more enjoyable. The battery life is impressive—I can easily get through a full day of use without needing to recharge. It’s lightweight and folds up for easy storage, which makes it perfect for city living. Plus, it’s eco-friendly and saves me a ton on gas. Whether you’re using it for short trips or just cruising around for fun, this scooter is definitely worth the investment!

I’ve used the scooter for commute and pleasure for about 3 weeks now. I initially regretted the purchase because BB says that it has no suspension, and the rides were bumpy for me. I weigh 145lbs, the scooter felt extremly rigid and made any but of texture ten times worse, especially as I compared it to my husbands segway he had just bought. I then found out about the suspension, and that it was set for a person 165lbs, so we got a wrench and adjusted it making a world of a difference. I have yet to use the app very much, I don’t see much use for it, i think it looks a bit simple and outdated. Now the only complaint I have is the noise. The scooter has a little metal clip on the back wheel guard that is meant to hold the pole when folded but it raddles a lot when riding.

I really like the scooter. It holds a good charge and goes fast! Very sturdy as well

Gets me to places quick and easy. Bad at going uphill but very good when going downhill or a leveled surface. Lasts me a week, and I travel eight times a week with it a little more. Gets me from the other side of campus and back to my car in 9 minutes, 15 minutes if I'm far.

Excellent electric scooter!! My kids love the Hiboy ks4 its storng enough to carry them up steep grades and fast enough for them to get the rush of speed. Definitely recommend this scooter for kids 10 up. Or even adults. We have 4 of these and ride all over the place with our kids.

The best scooter I've ever bought, long battery life, super fast and very good quality, I recommend it 100%.

Excellent electric scooter, durable battery and perfect speed for medium distances. I like the overall construction of the item as it is durable and sturdy.. Also the tires are very good as they don’t puncture easily.

I upgraded to the HiBoy KS4 Pro for my son after starting with the GoTrax, and the difference is immediately noticeable. This scooter feels sturdier, rides smoother, and has way more zip, making it a much more fun and capable option—especially for older kids or teens. The 25-mile range is great for longer rides, and the build inspires a lot more confidence at higher speeds. I still use the GoTrax for casual rides around the neighborhood with him, but the KS4 Pro is clearly a step up in both performance and overall experience.

Pretty solid scooter. Battery last a good amount. Not for uphill riding as I would suggest a dual motor scooter. I like the non inflatable tires since I hate dealing with flats

Love this! Got it for my son's birthday and he is so unbelievably happy with this gift. Doesn't go too fast, holds a good charge, and looks cool. It's a little heavy, but managable where he can fold it up.

This is an excellent electric scooter. My daughter bought it for herself and she loves it. It’s got great battery life and it’s quick.

This electric scooter is the best for the price, very soft ride its really fast 19miles . And battery last long it gives you 25 miles range

Bought this scooter for my 12 year old son. He loves it! He gets a lot of compliments from his friends. They always want to get on it and enjoy the a smooth, fast ride! I love how It's super easy to unfold and GO! He has been enjoying his gift ever since he recieved it. I think it's time for myself to buy one so we can enjoy a ride together. Would definitely recommend!

Got this for my son and he absolutely loves it! It has a great battery life, good speed control, and has decent power going up steep hills too. Really gave my son some freedom to get out of the house and around town.

Fantastic scooter. I love the underneath lights and the speed. Battery is long lasting.

I purchased this for my 8yr old. This scooter goes fast and feels safe and sturdy. My husband will ride it as well. It holds a charge for many days sometimes a week. It can even be locked up on a bike rack for school.

Fun ride, good battery life & pretty zippy, would definitely recommend! :)